alloutdoor.co.uk Reviews

4.8 Rating 1,172 Reviews
95 %
of reviewers recommend alloutdoor.co.uk
4.8
Based on 1,172 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read alloutdoor.co.uk  Reviews
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Phone:

02082077000

Email:

russell@alloutdoor.co.uk

Location:

UNIT 7 & 8 HAMILTON BUSINESS PARKSTIRLING WAY
BOREHAMWOOD
WD6 2FR

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Order process good but item not delivered yet. All Outdoor should wait until after delivery before inviting a review!
Helpful Report
Posted 2 years ago
Products turned up with parts missing, email communications kind of suck. Had to keep asking them to honour a 10% first time order discount which never meterialised, not heard from them in about a week about the missing parts - kinda given up on it all now.
Helpful Report
Posted 3 years ago
I Ordered some performance gas cartridges and was sent extra value ones instead, they had DPD collect the wrong cartridges in a timely manner. I made it clear I didn't want a refund because I needed the cartridges I ordered and they confirmed by email they would send the correct cartridges. A few days later I received a refund even after saying they were due to send them out that day when I had sent proof that the wrong cartridges had been collected. I would have accepted an explanation that they didn't have the performance cartridges in stock for example, but instead I was lied to. The matter has now been taken to trading standards.
Helpful Report
Posted 3 years ago
Returned trousers, looking for smaller size, was informed no longer stocking item, received refund which was approximately £3 less than price paid? That's a good way to make money, won't be shopping with you again.
Helpful Report
Posted 3 years ago
Advertising things you do not have, and know one answers the phone. The web site needs updating. I found it impossible to add things to the basket and was charged more postage than advertised. The picture of the pump was different to what arrived. I returned it the same day it arrived. I appreciate that you refunded the money for the pump and postage one way.
Helpful Report
Posted 4 years ago
Returned the product to ask for bigger size. The exchange was missed and I was given a full refund instead. Emailed to query this and was simply told the exchange note was missed.
Helpful Report
Posted 4 years ago
Could not use the item as it was taken to the post office as I was not home on delivery and I left the county early next day, so no chance I could retrieve it from the post office, so complete waste of time and money, especially the extra postage cost to get the item delivered to my home address before I left!
Helpful Report
Posted 4 years ago
The service overall was good but the returns policy was a bit outdated (not to mention expensive!) There was no option to return it via collect + etc so had to arrange for it to be returned via Hermes which cost just over £8. This was good though compared to the quote I got via Royal mail though which was £14!. Then when I checked the amount put back into my account there was approximately £3 less refunded than I had paid for the goods so another £3 down on an order that I didn't even unwrap or keep!
Helpful Report
Posted 4 years ago
Very small and can no way be used as a fire pit
Helpful Report
Posted 4 years ago
alloutdoor.co.uk is rated 4.8 based on 1,172 reviews