Amazing Generators Reviews

Name: Amazing Generators
Address: 6553 Reflection Drive Unit 103, San Diego
Rating: 3.82

3.8 Rating 84 Reviews

71 %

of reviewers recommend Amazing Generators

Company Reviews

Questions

Metrics

3.8

Based on 84 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

(858) 500-3616

Email:

info@amazinggenerators.com

Location:

6553 Reflection Drive Unit 103
San Diego
92124

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bait and switch. Their website showed 3 in stock and only 2 left after I ordered. Got the back order email and substitution recommendation....”

Helpful Report

Posted 6 years ago

“I ordered a refurbished generator to save a little bit of cash and to my surprize, Amazing Generators upgraded my order with a new unit without asking for anything extra. I highly recommend them!”

Helpful Report

Posted 6 years ago

“I just had a pretty horrible customer service response to an error on their part. I ordered a unit that was supposed to be in stock. I was notified a week later that my order was cancelled at my request. It was not. I try reaching them on the phone and was told I would get a response from a supervisor. I did not. It took several emails on my part to finally get a call back. Joseph Nass called me back and explained that the issue was an inventory issue and it was not available. He offered me $10 off (which didn't match the $30 off offered on email.) I appreciated the offer, but unfortunately that's not a remedy. I am going to have to spend more than probably $30-40 plus time to rent a unit now and return it. I kept trying to work it out, I kind of felt bad because he was stressing out, but he is supposed to be a professional and was not handling the customer service portion of the transaction. His best price was not even matching the best price I could have gotten at the time of my initial purchase and that's not even factoring my loss for renting a pressure washer. I was so pleased I had found this company, or so I thought. I wanted to like them because of their business practices (shipping generators to Puerto Rico and Hiring veterans.) I'd be ok with taking a loss to support a company like that and pay more, if the customer service matched the business practices. It did not. I am very disappointed. I was honestly recommending the company after my purchase. I have to update that and not recommend them.”

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Posted 6 years ago

“Fast and efficient transaction. The product was delivered at the date and time specified.”

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Posted 6 years ago

“Love my generator. thank you”

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Posted 6 years ago

“by far the best generator company. keep up the good work and thank you for the fast delivery!”

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Posted 6 years ago

“Love the military discount!”

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Posted 6 years ago

“great customer service :) I recommend”

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Posted 6 years ago

“WOW! the best prices to Puerto Rico by Far!”

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Posted 6 years ago

“Fast service, great people”

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Posted 6 years ago

“I ordered a Duramax XP15000EH from amazing generators and received it within 10 days. I waited until the weekend to add the oil and propane to the unit and proceed to start. The generator fired right up and I let it run for 15 min before adding a load to test the power. I plugged in a drill and then a portable A/C unit with absolutely no results. I reread the operating instructions and tried resetting the breakers to no avail. Next I called amazing generators and sat on hold for 15 minutes until I spoke with the receptionist and she took my information and told me I’d get a call back. I called back an hour and a half later talked to the same girl and still never heard a word back. Called back 6 hours later and was told even though they are open 24/7 don’t expect to hear from anyone until they have someone available. Unreal! Tomorrow this unit is going back to amazing generators and I’ll take my business elsewhere”

Helpful Report

Posted 6 years ago

“Recived merchandise in time expected”

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Posted 6 years ago

“The shipping need to be faster”

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Posted 6 years ago

“Fantastic People, Great service :)”

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Posted 6 years ago

“Ordering was easy and shipping was received earlier than expected. This generator was a gift so I cannot comment on performance but did not receive any complaints from owner.”