“The WORST! Customer service ever!
Why?
Because it's non-existent.
It takes a lot to anger me, but Amazon.ae has succeeded in tipping me over the edge! I am irate at the poor service. My order got canceled after 20 days of no word! and I just get told I will get a refund. I waited for the product for 20 days and on the day of the promised delivery. Not a word to explain what happened, just a "Hey, we will refund you"
My business with amazon.ae is done.
Stick with noon, at least they care about their customers.”
“The delivery dates are lies, and choosing faster delivery options is also entirely useless, since they are never honoured.
It may be called Amazon, but in no way is this Amazon. If you actually NEED something, you are better off going out and buying it physically, or ordering from Amazon.com. Then, IF your order ships to UAE it will actually arrive when it is supposed to, in spite of the more complex logistics.”
“Their delivery is just pathetic. They either reschedule it everyday or call me at 10pm again to reschedule it the next day. Customer service team is a joke as they just refer to the info you see on amazons website.”
“I bought a sunglasses with a rate of aed 1310 next day of my purchase the price has Been dropped to aed 965 the difference is aed 345 I contacted the customer service and just they informed me that it's by mistake and their mistake that the price has been mentioned higher can you tell me where is my problem? It's your fault Amazon and I need the different of my money to be returned the amount of aed 345 to my wallet or my credit card otherwise I am going to raise a complaint to police station and the department of economy as you are obviously thieving people and your customer service admit it by email and I have the proof you have till tomoorw to solve my problem and don't ask me to return the item you ade obligated to return my money because it's you mistake and not mine.”
“So far in my experience, Amazon in terms of its Data base managememt and deliveries are much and far better and prompt than any other local ecommerce business specially Noon, no wonder they have support from its world class software integration process.
Noon is a disguise scam company which only has a bunch of gud for nothin customer service imbeciles with no real ecommerce service at all.”
“I thought amazon was a to z in everything but no. Like all other companies it is only interested in creating customer trust but not maintaining it. This is what always happens when the focus is on quantity rather than quality. If not looked after well then everything comes down even from the best”
