Amazon Reviews

Name: Amazon
Rating: 4.67

4.7 Rating 1,361 Reviews

93 %

of reviewers recommend Amazon

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Metrics

4.7

Based on 1,361 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am cutting down drastically on buying from amazon because of the delivery/ duty charges. order something and it'll cost you double to be delivered. Ordred a lens filter WHICH I DID NOT order, It cost me nearly £15 to post it back. This is criminal, BE WARNED !! P.S. A LENS FILTER WAS DELIVERED WITH THE PACKAGE SLICED OPEN AND THER DROPPING OUT, THE DRIVER HAD JUST STUCK IT BACK IN. ATROSCIOUS.”

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Posted 3 years ago

“problem sorted immediately and without being trsnsferred from dept to dept”

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Posted 3 years ago

“Always deliver very fast”

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Posted 3 years ago

“Easy and quick delivery”

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Posted 3 years ago

“yes very good”

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Posted 3 years ago

“Great service, can buy everything that I need and what I don't need too jajaja, deliver on time most of the time.”

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Posted 3 years ago

“Love Amazon, love to find everything I need, with prime everything, flows better.”

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Posted 3 years ago

“smile and warehouse specials are good. positively the worst search experience available in online shopping ever.”

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Posted 3 years ago

“Bitter experience. Hard to digest. No staff cares for refund of money to customer account. Simply they provide reference number and inform us to contact Bank Branch. Whereas Bank says it will credit the amount of they receive from the sender. How long one should wait to get their money back is God only knows. Since 20 days I'm following it up with Amazon and it's of no use. Oh God please help me in getting back my money. Hope, Amazon Chief will help me in getting back my refund amount early.”

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Posted 3 years ago

“I returned an item back to Amazon as important parts were missing. Even after 20 days, I have not received refund. They are giving silly reason saying that, their responsibility is over by providing reference number and to contact the Bank. Bank says they are yet recieve the money. Imagine the fate of customer for dealing with Amazon Company. Worst service and they are least worried to ensure credit of refund amount to Bank. How long we have to suffer and who will help us. Request citizens to be careful before dealing with Amazon and for thier silly response. Totally worst experience with Amazon Company”

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Posted 3 years ago

“Always on time, can return errors, charge realistic shipping fees.”

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Posted 3 years ago

“I can't access my account for the third day. During this time Amzon sends the same otp codes that the system does not accept. This is real bulling. My facebook posts were wiped by Amazon, the managers who wrote to me did not help in anyway, they offered me to call a phone number that was not specified. Terrible customer support.”

Amazon 1 star review on 28th September 2020

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Posted 3 years ago

“I can't access my account for the third day. During this time, Amazon sends the same OTP codes that the system does not accept. This is real bullying. My Facebook posts were wiped by Amazon, the managers who wrote to me did not help in any way, they offered me to call a phone number that was not specified. Terrible customer support.”

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Posted 3 years ago

“They’re the best, very reliable and always on time!!”

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Posted 3 years ago

“amazing this site”

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Posted 3 years ago

“This company is fantastic and is teaching the others how to run a business properly.”

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Posted 3 years ago

“They handle package deliveries well. I always get my orders within a few days with no worries about damage.”

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Posted 3 years ago

“The Delivery service is very slow The sale Amazon prime to do a faster service but they are no doing the service that offer”

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Posted 3 years ago

“Amazon has a great idea and a varied market But my first experience was very bad Upon request for the first time, my visa was rejected I tried to order again and the request was accepted But I was surprised one day after accepting my first application, which was initially rejected and the amount deducted from my visa I suffered a great loss And I have duplicate requests Finally, the shipment was prevented from entering my country because it is considered commercial quantities I don’t know why Amazon, like Ebay, doesn’t become easy to receive orders and design their site”