Amplifon have a Customer Happiness Grade of C. Customers love their prices and customer service but are unhappy with their refunds.
“
most impressed . service first class.price could have been a little lower .but like all things you only get what you pay for ! i only wish i had invested in an aid years ago . what a big change it as made to my life !!!
”
- Mr Vass
“
Excellent product bit too much of a hard sell I was going to buy or not on the price and aid I didn't need a hard sell
”
- Mr Bainbridge
“
I have been waiting for a refund from Amplfon for weeks . After all the promises made I have still had no refund ,and no word to let me know what is happening .
”
- Roncanvess
“
I paid for 2 sets of hearing aids for myself and my husband. After 2 weeks returned my husband's has he could not cope with them. There is a 60 days return policy, I was assured there would be no problem with the refund, after 5 weeks and calls to the hull branch, have still not received the refund. Keep being told there is a fault with the computers which I don't believe. Now considering taking the matter further.
”
- Anonymous
“
The headset was not fit for purpose and I returned the product to get a refund.
”
- Anonymous
“
While I opted not to have the hearing aids at this point in my life I am aware that at some timein the future I will require them and I will have no hesitation in going to Amplifon again as the service and products are excellent and I could not rate them high enough.
”
- Colin Britton
“
We are very happy with the products and the service, everything has been made very easy from the outset.
”
- DC
“
I visited ampliPhon in wigan the service was second to none everything was ex plained in detail my fitting was well sorted on a weeks trial now so in impressed as for my hearing it as I'mproved tremendously and any problems when I go back in a weeks time they will be addressed and sorted cannot beat that for service thanks to the Gordie lass job well done 5 xxxxx
”
- Richard Cooper