Anchor Vans Reviews

4.5 Rating 199 Reviews
92 %
of reviewers recommend Anchor Vans
4.5
Based on 199 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Anchor Vans Reviews
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Phone:

01189710230

Email:

website.enquiries@anchorvans.co.uk

Location:

Anchor Vans A4 Bath Rd Padworth Reading,
Berkshire
Reading
RG7 5JF

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Anonymous
Anonymous  // 01/01/2019
Fast professional service with a smile, we knew which van we wanted we weren't pressured and we were able pick it after a quick service and pre-sales check simply and drive it away. well recommended place to buy any van or large vehicle from
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(Wayne) - Posted 8 years ago
Good company and very pleased with my van!
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(Stevie G) - Posted 8 years ago
We rely heavily on the expertise and advice from your sales team, this is the second vehicle we have purchased from you (over the phone) for one of our Estates Handymen. We are hoping this one will last a little longer than the last one otherwise we will be back again so I think that speaks for itself!
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(Colin Pritchard) - Posted 8 years ago
Overall I was satisfied with the purchase of my new van and part exchange. Couple of issues which I had to phone in to resolve but these were completed to my satisfaction and Steve was helpful in this process. I would recommend anchor vans to others.
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(Steve Margetts) - Posted 8 years ago
No hard sell, just necessary information. Would have been rated very good if I had more details on a gearbox issue that was apparently tackled in the workshop. Also I changed delivery date at short notice and it wasnt regarded as a problem Over all satisfied with the quality of vehicle preparation also. Pretty painless experience Thank you
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(Michael Doidge) - Posted 8 years ago
Going into get buy van Al ok just the after sale lets it down a bit I had a few issue with van which you guys sorted but I was the one that had todo the communicating with the service team as I got know email response from sale man but other then that Al good
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(Wayne Garnham) - Posted 8 years ago
Easy to deal with. Van was tidy and arrived in the condition it was described as. Very friendly and efficient service. Would definitely buy from Anchor Vans again.
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(Stephen Gladwin) - Posted 8 years ago
Plenty of choice of Vans to see at Anchor Van Centre. Spec sheets are very informative. All vans are stored in their makes and models, so makes it much easier to assess which van is most suitable. We purchased 2 vans and they arrived serviced, superclean and ready to drive. These vans were delivered to us which made a great service all round.
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(Carl Brookes) - Posted 8 years ago
Went over things as a matter of fact as its what they do day in and day out, to the customer its a mine field and would be nicer to go over things better, also even though the van went through a PDI once home found 2 faults, 1 a bulb out, might have gone on the way home but did not use them, the other the rear parking sensors were faulty, but now been driving it for a while they do seam to have settled down.
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(Stan Downey) - Posted 8 years ago
Still waiting to here back about the missing hinge cover for the rear door ?
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(Wayne Garnham) - Posted 8 years ago
Michael made this a quick and easy process. He was Very helpful and informative .
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(Michael Doidge) - Posted 8 years ago
No pressure salesman excellent.
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(Carl) - Posted 8 years ago
Very Good in difficult circumstances as our original salesman had to swap over to a new salesman for personal reasons. The van has been mechanically overhauled to a high standard. My only complaint was a faulty window had been missed and my own mechanic is rectifying this as it can be opened externally compromising security. Overall though satisfied and would have awarded a 5 if the window had been picked up upon inspection by your team
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Posted 8 years ago
Very courteous and helpful. The only let down was the spare key which has still not been sorted out as promised. The key has not been programmed properly even though it has been fully paid for. We were told the person who programmes the key will be in touch to meet up somewhere so he can re-programme the key. This has still not been done. I would very much appreciate a follow up. Regards, Manmohan
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(Stan) - Posted 8 years ago
Easy purchase, accommodated change of delivery easily, no issues.
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Posted 8 years ago
Excellent service. Would recommend .
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Posted 9 years ago
Friendly quick and efficient service. The van was serviced for me for free and the small problem in the back was sorted as soon as could be. Generally a good attitude towards their customers.
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Posted 9 years ago
Anchor Vans is rated 4.5 based on 199 reviews