“I have been using Answering Legal for 5 years and have no intentions of changing. They are polite and courteous with my clients and very quick to text the information from the after-hours calls if they try to forward it to me and I don't answer.”
“I have been using Answering Legal for a number of years. They answer the phones very promptly and professionally. Rob the owner is very hands on and is looking out for your best interest. He follows up often to make sure you are happy with the service. Very good guy and professional agents you can trust to handle your business.”
“We are very pleased with the services provided by Answering Legal. The representatives are understanding and address any concerns or changes we have in a timely fashion.”
“Outsourcing our after-hours calls has been a blessing. Answering Legal does a great job of answering all calls quickly, personally and professionally. They filter all new business calls and then route them to us so that we can do our best to keep new clients before they call the next lawyer from their internet search.
Don't leave the office without them !
Jim Leonick, Leonick Law, P.L.L.C., Commack, NY”
“I switched to Answering Legal from a prior service that had an outage and left me stranded for 10 days with no alternatives to cover my phones at my Law Firm. It was a mess. Answering Legal picked up the ball and has been giving me excellent service. Their operators follow the instructions given and handle the calls in a very professional manner. Their customer service and regular follow up is much appreciated as well. In my business, losing one case could cost thousands and with Answering Legal, I feel comfortable that if I do lose a case it won’t be because of them. I couldn’t say that with my prior service . Thanks Answering Legal.”
“They are excellent! I am a solo and don't have the time to get to every call so having them has helped me organize my life. Messages are clear and timely. Office is very friendly. I highly recommend.”
“Excellent service. My first time callers think it's a receptionist answering the phone. I get an immediate call and text with the phone number and name of the caller.”
“These guys are great! Can't say enough about this bi-lingual answering service designed for lawyers. We had them at my prior partnership with six attorneys and over twenty staff, and I kept them when I went out on my own at one attorney and four staff. My needs changed, but they accommodated the change quickly and easily.”
“Answering Legal eased and hastened my firm's transition from 2 lawyers and one paralegal to 7 lawyers 4 paralegals and an in house accountant. This all happened in one year. Now I'm making more fees, acquiring more clients and spending so much more time with my family. In word .....answering legal gets it done.”
“The service has been very good. I love having bilingual staff members to assist my non English speaking clients. Above all during a crisis period Rob proved to be very understanding and it helped me immensely. Lionel Hopson”
“I highly recommend this service! Answering Legal solved so many problems for my solo practice. Most clients think they're talking to my secretary. Terrific and pleasant responders, and so easy to change the messages in case I'm away or unavailable.”
