“Excellent service. My first time callers think it's a receptionist answering the phone. I get an immediate call and text with the phone number and name of the caller.”
“Answering Legal is a game changer! No law office should be using any other service. The staff is firstrate and very flexible on how they send messages. My clients love the team at Answering Legal and the transition was smooth and required no involvement from me or my staff. I have not missed a single phone call! I highly recommend Answering Legal.”
“They have answered my legal calls flawlessly for the last seven years. My Spanish speaking callers especially appreciate the language services. I have all of my calls routed to them as a "gatekeeper" for my staff when things get busy. Highly recommend Answering Legal.”
“I have used this answering service for almost ten (10) years, and they have been a great asset to my business. They listen carefully to the caller, get client's names correct and take alot of information. They forward names and phone numbers via email and text which saves me alot of time. They are very good at knowing when an important call comes in and when to forward the call. They are a key part of maintaining a busy law practice!”
“I have been using Answering Legal for 5 years and have no intentions of changing. They are polite and courteous with my clients and very quick to text the information from the after-hours calls if they try to forward it to me and I don't answer.”
“I have been using Answering Legal for a number of years. They answer the phones very promptly and professionally. Rob the owner is very hands on and is looking out for your best interest. He follows up often to make sure you are happy with the service. Very good guy and professional agents you can trust to handle your business.”
“We are very pleased with the services provided by Answering Legal. The representatives are understanding and address any concerns or changes we have in a timely fashion.”
“Outsourcing our after-hours calls has been a blessing. Answering Legal does a great job of answering all calls quickly, personally and professionally. They filter all new business calls and then route them to us so that we can do our best to keep new clients before they call the next lawyer from their internet search.
Don't leave the office without them !
Jim Leonick, Leonick Law, P.L.L.C., Commack, NY”
“I switched to Answering Legal from a prior service that had an outage and left me stranded for 10 days with no alternatives to cover my phones at my Law Firm. It was a mess. Answering Legal picked up the ball and has been giving me excellent service. Their operators follow the instructions given and handle the calls in a very professional manner. Their customer service and regular follow up is much appreciated as well. In my business, losing one case could cost thousands and with Answering Legal, I feel comfortable that if I do lose a case it won’t be because of them. I couldn’t say that with my prior service . Thanks Answering Legal.”
“They are excellent! I am a solo and don't have the time to get to every call so having them has helped me organize my life. Messages are clear and timely. Office is very friendly. I highly recommend.”
