Appliance Direct have a Customer Happiness Grade of D. Customers love their customer service but are unhappy with their prices and refunds.
“
Tenant now taking more time off for replacement machine proposed for delivery in five days time!!! Reason for going with Appliance Direct was price and generally good reviews.
”
- Mr Roger West
“
Good price but rude and unhelpful delivery people
”
- Bruce T
“
Poor from start to finish.
Paid additional price for Saturday delivery and item never arrived, a wasted Saturday.
Refunded only 3/4 of the delivery charge.
When item the BBQ was unpacked several defects were identified, the item was clearly a second.
Steer clear of this company.
”
- Reece
“
First class service. Extremely quick delivery by trackable courier.
Would use again,
”
- Anonymous
“
Ordering was easy delivery on time and the 2 guys that delivered our appliance were friendly and polite a good example for your company
”
- Stef
“
Great from ordering to delivery could not do any better 5*
”
- Anonymous
“
I await to see if I get a refund.
”
- dave evans
“
First class service. Extremely quick delivery by trackable courier.
Would use again,
”
- Anonymous
“
Amazing service. Communicated with us as soon as we placed the order, right through to delivery. Very happy.
”
- Anonymous
“
Good service, great product. Very happy with purchase and would recommend to others.
”
- Anonymous
