Arista living Reviews

Name: Arista living
Address: GP Logistic Services Ltd, Unit 9, Satellite Industrial Park, Neachella Lane, Wolverhampton
Rating: 4.07

4.1 Rating 167 Reviews

77 %

of reviewers recommend Arista living

Company Reviews

Questions

Metrics

4.1

Based on 167 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

03330 129092

Email:

info@aristaliving.com

Location:

GP Logistic Services Ltd, Unit 9, Satellite Industrial Park, Neachella Lane
Wolverhampton
WV11 3PQ

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Arista living 5 star review on 27th June 2023

Avital

Arista living 5 star review on 7th June 2023

Joanne

Graciela

Arista living 5 star review on 1st June 2022

Taryn

Arista living 5 star review on 30th May 2022

Imogen Stead

Anonymous

Anonymous // 01/01/2019

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“Absolutely love the bed!”

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Posted 3 years ago

“Excellent service. Communicative, helpful and always responds quickly which is appreciated in these difficult times! It’s my second purchase from them - and I will be making a third!”

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Posted 3 years ago

“Worst ever to deal with avoid this by any means. Do believe the photos your item will never delivered or broken to pieces. Not to mention their Poor customer service.”

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Posted 3 years ago

“Just assembled my new bed. Unfortunately I was one of the customers who’s order was delayed due to Covid. This is my 2nd bed from Arista and again, the 2 beds I have are superb value for money!”

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Posted 3 years ago

“We bought two beds from Arista living and absolutely love them. The quality is amazing and the delivery and customer service is second to none! Would 100% recommend!”

Arista living 5 star review on 18th July 2020

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Posted 3 years ago

“Where to start? We ordered our bed on the 20th of June and picked a delivery date (which wasn’t the earliest available at the time) of the 27th of JULY. All seemed well, our bed had 2 parts stating ‘ready to be picked’ (see pics). And the last item, the ‘side rails’ stated that they were ‘in production’. The problems started about a week ago. I received a random email saying that our delivery date had changed. But I hadn’t requested or asked for it to be. So I went on the website and changed it back to the 27th. A couple days went past and I get the same email. Stating a different delivery date. So I changed it once again. Fine. Again about 3 days ago we received another email, saying that it’s been changed once again. This time I was unable to change the delivery date back to the 27th. I had specifically booked this date as I was off work. I am a key worker so cannot get time off with the click of a finger, like some people. So I emailed customer service and was told the earliest I will receive my bed will be the 2nd of August. So I tried to change it to that on the website. But the website will not accept it and is now stating 7th (see pics). Frustrating. After back and forward emails, I am being told that a bed I ordered (MID JUNE), won’t arrive till MID AUGUST?! Due to COVID-19. I’m sorry but what a ridiculous excuse. I understand things are taking longer than usual but this is beyond a joke now. I also have just checked and now, the items that were ‘ready to be picked’ state that they are ‘in production’?! What is that all about? (See pics) We picked the date too because we are moving into a new property and do not have a bed to sleep in now! I feel betrayed, let down. I had heard good things about this company but will never use them again if this can’t be resolved and they sort their stuff out and deliver my bed by the planned date of 27th July. I have also just put the exact bed details into the system on their website and are now being told on there, that the earliest the bed can be delivered is the 3rd Aug?! So I have to wait for mine till the 7th, but someone ordering now can have it earlier? (See pics) WHAT IS GOING ON? Arista living you are making, what is already an extremely stressful time, 10x worse that I can ever imagine it getting!! DEFINITELY DO NOT RECOMMEND BUYING FROM HERE RIGHT NOW. You’ll be told false promises.”

Helpful Report

Posted 3 years ago

“Do not order from this company. Lots of amazing reviews on instagram from bloggers who are clearly receiving the paid for orders from genuine customers. As like most people who have left reviews within the last few weeks, I have been messed around with delivery dates. I am 5 months pregnant and ordered an ottoman for storage so could also do without the stress! Impossible to get an answer from customer services regarding a delivery date, just told an email will be sent tonight however the response to every review is 'we have had technical problems with our emails' looking back at past reviews, they were using the same excuse back then too! I am more than understanding of the current situation which is why when I ordered my bed I didn't think waiting 8/10 weeks was an issue, however this is now an ongoing problem and I still have no idea when my order is coming - although a magic email will reveal all tonight apparently!! I am very reluctant to ask for a refund as god knows how long that will take... I'm sure a generic response about shipping time, automated email services or some other rubbish excuse will be posted in response to this review however it is not good enough!!!”

Helpful Report

Posted 3 years ago

“Would be less if I could all talk no action ordered bed In may delivery was due yesterday got an email at 1750 the day before saying it would not be delivered on it’s due date have since been on the phone to customer Sevices they say they will get back to me And chase up the issue but they don’t shocking customer services once they get your money they don’t care about anything else I’m unsure we will ever receive our bed.”

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Posted 3 years ago

“We just love our beautiful bed. Comfortable and an excellent price! Will be looking to order again.”

Arista living 5 star review on 15th July 2020

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Posted 3 years ago

“Second bed I’ve ordered from here Second bed I’ve ordered from here. Highly recommend. Fantastic service from order to delivery. The bed is high quality so much so I’ve returned. Fantastic !!!!”

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Posted 3 years ago

“Ordered a bed from the website which is so easy to do ! Delivered when they said it would be and really easy to put together. I am very happy with the quality of the bed for the price. Well done Arista ! So much better than going to a main retailers. Would highly recommend !!”

Helpful Report

Posted 3 years ago

“STOP SELLING BEDS ARISTA!!!!!!!!! I ordered 2 beds from this site in May, one for my daughter, one for my friend BOTH not kept to thier promises of delivery dates. First one which was due for delivery last week got told in the morning that all was ready for delivery and was with the delivery company to be then told an hour later that it wasn't even in the country yet so definitely not with the delivery company & unable to give her a date for delivery. No discount for her stress or waiting around etc... then when I rang about my daughter's bed because of that mess I was told it wouldn't happen again and all was on its way & would be delivered on the promised day, great. I then had an email saying delivery was going to be on the 25th instead of the 21st (bearing in mind my daughter's birthday is 23rd & all she's asked for is a Mrs Hinch style bedroom & bed) she was fine about it and didn't mind waiting 4 days... Now I've had an email stating that due to Corina (excuses) there's been a backlog and don't even know what day the bed will be delivered! This surely can't happen to 2 orders!!! You clearly can't cope with the orders you have got so STOP taking people's money & not keeping to the orders. I will be taking this further because you are just ripping people off and letting people down! 3 MONTHS wait for a bed is just AWFUL!!! Sort it out Arista this is a joke!!!!!!”

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Posted 3 years ago

“I love our bed from Arista Living. I think its great that you can tailor your bed to exactly how you want it including different storage options. Can't wait to order again for the spare room!”

Arista living 5 star review on 13th July 2020

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Posted 3 years ago

“Fantastic quality. We ordered our bed with the storage underneath and we cannot fault it. It’s so spacious, so easy to build and lift. The quality of the bed itself is gorgeous. Would 100% recommend!”

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Posted 3 years ago

“The bed was a great deal and the quality is lovely! Delivery was quick as well. Such a stylish and practical bed frame, the extra storage is a must have! Would recommend!”

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Posted 3 years ago

“Amazing service, the bed was easy to put together and there is lots of storage space underneath.”

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Posted 3 years ago

“The most perfect bed!! I’d been looking for a bed for so long and couldn’t find one I liked so it was perfect that I could pick exactly how I’d like my bed to be on the arista living website! Everything was so straight forward, the bed come 5 days after I ordered it which I thought was such good service! I can’t believe the price for a bed I’ve designed and with the amount of storage I have too!! I used the 50% off offer they had on at the time which was a bonus too! We’ve recently moved into our first home and everyone comments on how amazing the bed looks!”

Arista living 5 star review on 9th July 2020

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Posted 3 years ago

“Love my bed, have had it over a year and still looks brand new! Great size & storage”

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Posted 3 years ago

“Can’t fault our experience! Beautiful bed at a fantastic price, and really good quality too! It had a plastic-y smell for a couple of days, but that soon went. The storage is fantastic, and the fabric is stunning. So so pleased we chose Arista Living!”

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Posted 3 years ago

“Really glad we bought this bed for my son. Quality is really good. Easy to put together as well. Recommend”

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Posted 3 years ago

Arista living is rated 4.1 based on 167 reviews