Artizan Coffee Company Reviews

4.6 Rating 1,901 Reviews
90 %
of reviewers recommend Artizan Coffee Company
4.6
Based on 1,901 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

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I had questions and called Customer Service twice. They were good listeners and understand their products well. They were very responsive both on the phone and by email and with their help, everything worked out. Really excellent customer service. And delicious organic coffee!
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Posted 6 months ago
Good decaf espresso.
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Posted 6 months ago
I was so pleased to find this company and then actually try the coffee and love it. Wins all around. Green, organic AND excellent.
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Posted 6 months ago
After trying to order using the website over 6 times since the Labor day sale, I ended up calling to make a phone order. The customer service person was very good and my order went through and I just received it. I really love these capsules and the organic water processed decaf is my fave!!!
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Posted 6 months ago
Great to have organic coffee in pods!
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Posted 6 months ago
I love this coffee. It’s so smooth and not bitter. I am so happy that a friend introduced me to it !
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Posted 6 months ago
The flavor is good, but it takes two pods to make one long espresso.
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Posted 6 months ago
great coffee so many good decaf choices is rare and so much better than any other compostable pods w environmental friendly packing too.
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Posted 6 months ago
He’s been extremely helpful!!
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Posted 6 months ago
I’m so glad to have found a coffee company that offers organic options in both regular and decaf. I’ve never had a problem ordering from Artizan.
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Posted 6 months ago
This coffee is delicious! We were enjoying it at a cuban restaurant that we frequent. We found out this was the type of coffee the Cafe uses and begin to order it to have at home.
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Posted 6 months ago
THE BEST Thank you
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Posted 6 months ago
Love the coffee blends. We buy the 5lb bags. Shipping is usually very quick. Will continue to buy.
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Posted 6 months ago
I sent the below email a week and a half ago regarding Artizan Lungo capsules. To date, still no response from Artizan: I suspect you’ve received other complaints about your pods recently. For the past few months we’ve occasionally received a box of pods in which the water cannot flow through. This failure seems to have become more prevalent. We are getting more pods that do not work, than those that do. We have two machines. An older original Nespresso machine and a new Ninja that uses the original Nespresso pods. The water barely drips through on the older Nespresso, but eventually makes a cup. On the Ninja however, we get an error message that says, “Add water” and end up wasting the pod. At 80 cents a pod, we cannot continue to waste them. Both machines are making nice sized holes in the backs of the used pods, so it seems the issue may be the mesh on the front. Please advise if you are aware of the issue and are in process of correcting the problem. If not, we will have to stop purchasing your product as it’s too expensive to waste. Thank you in advance for a response.
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Posted 6 months ago
Dear Wendy We sincerely apologize for the delayed response and any challenges you've encountered using our Lungo capsules. Our understanding about the Ninja machine is that it is designed to be compatible with capsules made with aluminum lids only. Our capsules do not contain any aluminum whatsoever therefore, the Ninja machine is not compatible with our capsules. As per the Faq page on our website, Artizan capsules are specifically designed to work in the following Nespresso Original machines: Delonghi C190, D290, Citiz, CitiZ&Milk, Maestria, U, Le Cube, Inissia, Latissima Plus, Latissima Pro, Latissima Touch, Lattissima One, Pixie, KitchenAid, Prodigio, Expert, Essenza Mini, Creatista, Creatista Uno, and Creatista Plus. If you have any further questions or require additional support, please don't hesitate to contact our customer support at hello@artizancoffee.com Best regards, Customer Support Team, Artizan
Posted 6 months ago
Fantastic product (amazing flavor!), love this company. Highly recommend!
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Posted 6 months ago
I’m happy to be able to have an organic coffee!! The only thing that would help is if the sleeve the pods came in would provide the # for intensity (this would help!!)
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Posted 6 months ago
Love their coffee! I live in the middle of nowhere and can’t get a good cup of coffee. They deliver quickly and the organic coffee is delicious. My favorites are Stout and Cuba Mia.
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Posted 6 months ago
Great tasting organic coffee, full flavor of real coffee without any chemicals or additives. It Worth's the price!!! Thank you for bringing us clean organic coffee❤️
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Posted 6 months ago
I really like Artizan coffee, very smooth and I like that you can choose the coffee by the levels of boldness and acidity.
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Posted 6 months ago
It’s great to have an organic option. The coffee is very tasty. Thanks for doing what you do!
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Posted 6 months ago
Artizan Coffee Company is rated 4.6 based on 1,901 reviews