Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

askderm Reviews

4.6 Rating 857 Reviews

90 %

of reviewers recommend askderm

Company Reviews

4.6

Based on 857 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

Write Your review

Tell us how askderm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

askderm 5 star review on 6th July 2022

askderm 5 star review on 14th January 2021

askderm 4 star review on 28th June 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and shipping was excellent. But free samples not as good as before.”

“Have only started using the product so no review at this tome”

“Hi! I’ve been buying Glyderm gentle face cleanser from you for many years. I order 8 bottles per order. My last two orders, the bottles are only about 75% full! I was shocked! The bottles felt lighter…..I held them up to the light and to my surprise they are not full bottles, none of them. Disappointed! I am still waiting for 2 bottles, which is fine. I was told they are on back order and should be sent our soon.”

“Always good service - great product, service, and shipping.”

“No word on shipment delay”

“I haven't gotten my order yet. If you could help me on that it would be great. Thanks a lot”

“Great Customer service and packaging with care to make sure the packages not damaged 😀”

“very good serums and creams I have been using for a long time very good for sensitive skin like mine, fast service.”

“I like the ingredients it's made from how ever I bought this for a present”

“Excellent service and fast shipping. I love the lipstains lipstick in the silver rose color. I will certainly purchase this item again.”

““Your shipment was received at 3:27 pm on September 28, 2022 in LADSON, SC 29456. The acceptance of your package is pending.” This is where I am stuck. I have never had a follow up email or tracking update. My charge went through but no product received”

“Great product.”

“I have been using the lip serum for over a year and I love it! The best hydration system for lips!!! Can’t live without it!”

“the cream got hot enroute, and was almost leaking out of the jar when i opened it”

“I like AskDerm but you always seem to be out of stock on the Murad moisturizer that I like. Usually have to substitute for the higher priced items”

“Easy system for purchase. Timely delivery from US to Canada and ability to track.”

“Fast delivery, real product, and samples with purchase!”

“Good products and prices. Great service and fast shipping.”

“Customer Service was excellent!”

“I love the product, which is why I continue to reorder, however, my pump doesn’t work at all on my new bottle and I already threw my old one out!”

«
1
2
3
4
5
»

askderm is rated 4.6 based on 857 reviews