YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,886 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 1,886 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Bree was amazing to deal with, efficient, friendly. thanks.
Helpful Report
Posted 2 weeks ago
Thank you for this AMAZING review! We are so excited to hear how happy you have been with our service and our products. Your feedback is greatly appreciated and valued by everyone here at Astir! We also look forward to working with you again soon!
Posted 2 weeks ago
very helpful
Helpful Report
Posted 3 weeks ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be friendly and excellent. We look forward to working with you again soon!!
Posted 3 weeks ago
customer service was good
Helpful Report
Posted 3 weeks ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service and our products. Your feedback is greatly appreciated and valued by everyone here. We also look forward to working with you again soon!
Posted 3 weeks ago
Very quick solution offered by the admin with a kindness when I made the mistake by ordering wrong sized item. She offered delivery guy to picking up the wrong item back.
Helpful Report
Posted 3 weeks ago
Thanks so much for your lovely review! Here at Astir, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you! We hope you get plenty of use out of your new products. It was so great working with you and we look forward to your next order!
Posted 3 weeks ago
Very good service, the device is incredible. 10/10.
Helpful Report
Posted 3 weeks ago
Wow! Thanks for your amazing review. We really appreciate it. Here at Astir, we take great pride in our open communication and accessible customer service team, who are always eager to help. So, it’s great to hear we were able to provide amazing customer service and go above and beyond for you. We try to do this with each order! We really appreciate you choosing Astir for your physio equipment, and we hope to have the pleasure of working with you again soon.
Posted 3 weeks ago
Quick and efficient in helping with my enquiry.
Helpful Report
Posted 1 month ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service and our products. Your feedback is greatly appreciated and valued by everyone here at Astir! We also look forward to working with you again soon!
Posted 4 weeks ago
Always polite, efficient and knowledgeable
Helpful Report
Posted 1 month ago
Thank you so much for the 5-star review! We are so glad to hear you are happy with the level of service we provide, the quality of our products and the efficiency of our delivery service. We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)
Posted 1 month ago
professional
Helpful Report
Posted 1 month ago
Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again
Posted 1 month ago
Thank you Brock for all your help.
Helpful Report
Posted 1 month ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Yes Med, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)
Posted 1 month ago
She was wonderful, very efficient and helpful :)
Helpful Report
Posted 1 month ago
Thank you so much for your kind words! It’s great to hear you found our customer service helpful and received your order in lightning-fast time! We hope we continue to exceed your expectations! We look forward to hearing from you next time you need any physio equipment! Thanks again,
Posted 1 month ago
Easy and help
Helpful Report
Posted 1 month ago
Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) very glad to hear that the team was so accommodating and helpful! Come back to us any time, we'd love to work with you again
Posted 1 month ago
Have not used Astir for awhile, but contact today was efficient and prompt. Items required are usually needed quickly to better afford positive outcomes. Astir has been a stand out and appears to have maintained their standard. Thank you Elizabeth for the helpful demeanour you shared today.
Helpful Report
Posted 1 month ago
Wow! Thanks for your amazing review. We really appreciate it. Here at Astir, we take great pride in our open communication and accessible customer service team, who are always eager to help. So, it’s great to hear we were able to provide amazing customer service and go above and beyond for you. We try to do this with each order! We really appreciate you choosing Astir for your physio equipment, and we hope to have the pleasure of working with you again soon.
Posted 1 month ago
Very helpful, I was stressed when I called but she solved all my problems and I was able to finalise my purchase knowing I will get the items in time
Helpful Report
Posted 1 month ago
Thanks very much, Lucy for your kind words. It was a pleasure assisting you, and answering your questions. Look forward to hearing from you again soon.
Posted 1 month ago
YES provide our clinic with great service. Easy to order and deliveries happen superfast.
Helpful Report
Posted 1 month ago
We are all blown away by your lovely comments! Thanks so much for taking the time to share you experience with us. It has made our week :) We work super hard to make our service easy and smooth, so it's always nice to get positive feedback and see these amazing results. We'd love to work with you again, come back any time!
Posted 1 month ago
Very friendly and helpful!
Helpful Report
Posted 1 month ago
Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) very glad to hear that the team was so accommodating and helpful. Come back to us any time, we'd love to work with you again.
Posted 1 month ago
Very friendly and helpful
Helpful Report
Posted 1 month ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 month ago
Service was excellent
Helpful Report
Posted 1 month ago
Wow! Thanks for your amazing review. We really appreciate it. Here at Astir, we take great pride in our open communication and accessible customer service team, who are always eager to help. We really appreciate you choosing Astir for your equipment, and we hope to have the pleasure of working with you again soon.
Posted 1 month ago
Briony was excellent - helpful and efficient.
Helpful Report
Posted 1 month ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!!
Posted 1 month ago
Elizabeth was very helpful.
Helpful Report
Posted 1 month ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service and our products. Your feedback is greatly appreciated and valued by everyone here at YES! We also look forward to working with you again soon!
Posted 1 month ago
i do not like doing surveys
Helpful Report
Posted 1 month ago
It was great working with you and we cannot wait for your next order. :)
Posted 1 month ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,886 reviews