YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,886 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 1,886 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Always efficient and polite
Helpful Report
Posted 3 months ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 3 months ago
great service and good quality products
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Posted 3 months ago
1. Website did not provide a guest account but then would not let me create an account because I did not have an ABN. 2. When trying to resolve this, the Chat system timed out too quickly on multiple occasions.
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Posted 3 months ago
He was the best to assists on my urgent order
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Posted 3 months ago
All good nothing special
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Posted 3 months ago
Easy to follow ordering, great customer service over the phone with Cameron, and easy option to click and collect, thank you YES Medical.
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Posted 3 months ago
Experience was excellent.
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Posted 3 months ago
Some mistakes with sending items. Post service care for return and correct item has been very poor (not getting back to us or organising anything). Otherwise the items have been good when correctly delivered.
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Posted 3 months ago
Excellent
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Posted 3 months ago
Quick and efficient service
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Posted 3 months ago
Thank you for your 5 stars, Robert! We're very happy to hear that you received the level of service we're always striving for. We look forward to speaking to you again soon!
Posted 3 months ago
GREAT SERVICE
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Posted 4 months ago
Easy to talk to and order complete
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Posted 4 months ago
Great customer service - phone order
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Posted 4 months ago
Thanks so much for leaving us such a nice review! :) Providing friendly, thorough and prompt customer service is what we always pride ourselves on, and I hope your order was exactly what you needed. Speak soon! 😊
Posted 4 months ago
She actually did what she said what she was going to .
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Posted 4 months ago
Very pleasant .
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Posted 4 months ago
Easy and pleasant experience
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Posted 4 months ago
Delightful to speak to and very helpful.
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Posted 4 months ago
Efficient help when website did not show items
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Posted 4 months ago
Thanks for taking your time out to review us and the 5 stars! We look forward to helping you again soon 😊
Posted 4 months ago
Sorted my order out quickly
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Posted 4 months ago
Thanks for the amazing 5 stars, Dr Rachel! We're so happy to hear we were able to get your order turned around so quickly, and we look forward to working with you again soon! Have a great weekend!
Posted 4 months ago
Brock answered all my questions and helped me complete my sale.
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Posted 4 months ago
Thanks for leaving us such a super review! I'm very happy that we were able to offer such amazing service and answer your enquiries suitably. We look forward to working with you again soon!
Posted 4 months ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,886 reviews