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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,914 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

Company Reviews

Product Reviews

4.7

Based on 1,914 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service - phone order”

Posted 4 months ago

Thanks so much for leaving us such a nice review! :) Providing friendly, thorough and prompt customer service is what we always pride ourselves on, and I hope your order was exactly what you needed. Speak soon! 😊

Posted 4 months ago

“She actually did what she said what she was going to .”

Posted 4 months ago

“Very pleasant .”

Posted 4 months ago

“Easy and pleasant experience”

Posted 4 months ago

“Delightful to speak to and very helpful.”

Posted 4 months ago

“Efficient help when website did not show items”

Posted 5 months ago

Thanks for taking your time out to review us and the 5 stars! We look forward to helping you again soon 😊

Posted 5 months ago

“Sorted my order out quickly”

Posted 5 months ago

Thanks for the amazing 5 stars, Dr Rachel! We're so happy to hear we were able to get your order turned around so quickly, and we look forward to working with you again soon! Have a great weekend!

Posted 5 months ago

“Brock answered all my questions and helped me complete my sale.”

Posted 5 months ago

Thanks for leaving us such a super review! I'm very happy that we were able to offer such amazing service and answer your enquiries suitably. We look forward to working with you again soon!

Posted 5 months ago

“Nothing was a problem”

Posted 5 months ago

Thanks so much for leaving us such a nice review! :) Providing friendly, thorough and prompt customer service is what we always pride ourselves on, and I hope your order was exactly what you needed. Speak soon! 😊

Posted 5 months ago

“Extremely helpful and very professional. Apparently, our account is on credit hold (we weren't told). Lucky Cameron picked this up as I assumed we would be getting the brace within the normal 1-2 day shipping. This would not have been the case and the patient needs this brace asap. Thank you for your help Cameron. Much appreciated!”

Posted 5 months ago

Thank you for the 5 stars! I am so glad to hear your recent order was delivered with the level of customer service that we strive for here at Astir. To know that your order was delivered quickly and that you are happy with assistance you received from Cameron is fantastic to hear. We look forward to hearing from you the next time!

Posted 5 months ago

“Very helpful”

Posted 5 months ago

Thanks for taking your time out to review us and the 5 stars! We look forward to speaking with you again soon 😊

Posted 5 months ago

“Our experience with Astir has been excellent, thank you for your services.”

Posted 5 months ago

Thank you so much for the amazing 5 stars! It's so great to hear that we were able to provide such speedy, prompt and professional service for you, combined with a lightning-fast turnaround! We look forward to working with you again soon! 😊

Posted 5 months ago

“I was very impressed with the service and help and how pleasant the Customer Service person was. He certainly gave the best customer service help.”

Posted 5 months ago

Thank you for taking the time to leave us this fantastic review, Myra! We are so happy to hear that you found our team approach and process to be very quick and efficient. They truly are a great team! We look forward to working with you again in the near future!

Posted 5 months ago

“Elizibeth was great with sorting out my problem to make sure the clinic could receive the stock it needed on time”

Posted 5 months ago

Thanks for the amazing 5 stars! I'm so happy to hear we were able to get your order turned around so quickly and delivered for your deadline, arriving in perfect condition. We look forward to working with you again soon!

Posted 5 months ago

“very polite on phone”

Posted 5 months ago

Thank you for leaving us this fantastic review, Nicole! We are so happy to hear that you are finding our customer service to be great 😊 We look forward to working with you again in the near future!

Posted 5 months ago

“Elizabeth was delightful. Very pleasant and helpful. Chatted to me like an old friend, but was not too familiar or pushy. Highly recommend her skills”

Posted 5 months ago

Thank you for this AMAZING review, Carolanne! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at YES Medical! We also look forward to working with you again in the near future 😊

Posted 5 months ago

“Excellent customer service.”

Posted 5 months ago

Thank you for this amazing review and rating, George! We are so thrilled to hear that you were happy with our service 😊 We look forward to speaking with you again soon!

Posted 5 months ago

“Cameron Powell, was great !”

Posted 5 months ago

“Excellent service, very knowledgeable, very helpful, very courteous, great phone etiquette,”

Posted 5 months ago

“Cameron was excellent and help me to secure the product I needed.”

Posted 5 months ago

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YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,914 reviews