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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,904 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

Company Reviews

Product Reviews

4.7

Based on 1,904 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Elizabeth dealt with my situation promptly. Great work I felt at ease after the call.”

Posted 2 months ago

Thanks so much for your lovely review! Here at YES Medical, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you! We hope you get plenty of use out of your new products. It was so great working with you and we look forward to your next order!

Posted 2 months ago

“Great customer service and understood the need for an urgent order to be processed.”

Posted 2 months ago

Thank you so much for your kind words! It’s great to hear you found our customer service helpful and received your order in lightning-fast time! We hope we continue to exceed your expectations! We look forward to hearing from you next time you need any physio equipment! Thanks again,

Posted 2 months ago

“Very knowledgeable and helpful”

Posted 2 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 months ago

“Very helpful and quick!”

Posted 2 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future!

Posted 2 months ago

“Prompt and courteous interaction. Thank you.”

Posted 2 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 months ago

“Easy system to use & navigate.”

Posted 2 months ago

Thanks so much for your awesome review! Here at Yes Med, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. We hope to work with you again in the near future.

Posted 2 months ago

“Very helpful and offered me a cheaper option for one of my regular purchases”

Posted 2 months ago

Thank you very much for your lovely review, Kate. It was a pleasure assisting you, and we love sharing creative ways where our clients can save $, with the constant rise in the cost of living. Look forward to assisting you again soon! :D

Posted 2 months ago

“Excellent service!”

Posted 2 months ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 months ago

“I'm a private customer and this is the second time I have been assisted by the excellent young lady at customer service. She was very professional, knew the product range and very helpful.”

Posted 2 months ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 months ago

“One of the fastest delivery service I have ever witnessed in my 7 years of being in business.”

Posted 2 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 months ago

“Elizabeth was helpful”

Posted 2 months ago

Thank you for your fantastic review, team! We're so glad to hear your customer service experience was satisfactory 😊 We look forward to speaking again soon!

Posted 2 months ago

“Extremely helpful - thank you!”

Posted 2 months ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 months ago

“Cameron was pleasant , polite and efficient- thank you.”

Posted 2 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again shortly!

Posted 2 months ago

“Renata is one of the best operators who I have been dealing with in the last two years.”

Posted 2 months ago

Thank you for your fantastic review, team! Reviews like this let us know we're delivering the level of service we always strive for. It's always a pleasure working with you and we look forward to speaking with you again soon 😊

Posted 2 months ago

“Online chat with Cameron when i couldn't find an item on line. He found what I need, provided me pictures to check which suited best and I ordered by phone. Thanks.”

Posted 3 months ago

Thanks so much for your awesome review! Here at Yes Med, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that you had such a positive experience with Cameron! We hope to work with you again in the near future.

Posted 3 months ago

“Resolved my issue promptly & explained the situation regarding my order which was lost in transit.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

“Amazing customer service - friendly, efficient and solved the problem.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

“Friendly quick service. Thank you.”

Posted 3 months ago

Hey Team :), Thank you for your 5-star review. We hope to continue giving you the best quality of service we quite possibly can! If there is anything you need do not hesitate to let us know. We'll happily help with anything at all. Hope to be speaking to you soon!

Posted 3 months ago

“hands down the best company ever.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

“Always happy and efficient to rectify any mistakes we make in ordering.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

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YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,904 reviews