Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

“Very Helpful”

Posted 20 hours ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 18 hours ago

“Great service thank you”

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Posted 2 days ago

Thank you so much for your kind words! It’s great to hear you found our customer service helpful and received your order in lightning-fast time! We hope we continue to exceed your expectations! We look forward to hearing from you next time you need any equipment! Thanks again and have a lovely day 😊

Posted 2 days ago

“Excellent”

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Posted 3 days ago

Thanks for your five stars, we would give you five stars back if we could! Here at Yes Medical, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 3 days ago

“Very Hlepful on the phone”

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Posted 3 days ago

“Great service and pricing.”

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Posted 1 week ago

Thank you for Kind words! We are glad you had a positive experience. Look forward to assisting you further with future orders.

Posted 6 days ago

“Briony was very efficient and communicative.”

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Posted 1 week ago

Thanks so much for your lovely review! Here at YES, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you! We hope you get plenty of use out of your new products. It was so great working with you and we look forward to your next order!

Posted 1 week ago

“Lovely and pleasant to talk to worked efficiently to resolve questions.”

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Posted 1 week ago

Thank you for your kind words! We are glad you had a positive experience. Look forward to assisting you further.

Posted 1 week ago

“5 stars - very helpful service to an older person placing an order. Thank you.”

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Posted 1 week ago

Thank you for your kind review, Penny! It was a pleasure assisting you and we hope to speak to you again soon 😊 Have a lovely day!

Posted 1 week ago

“Fast friendly service”

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Posted 1 week ago

Thank you for your kind review! It's always a pleasure working with you and your team 😊

Posted 1 week ago

“Very responsive and helpful. Not overly happy with description of product on website.”

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Posted 1 week ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 1 week ago

“Excellent service”

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Posted 1 week ago

Thank you for your kind words! We pride ourselves on our service. Look forward to assisting you further.

Posted 1 week ago

“Always amazing service and speedy delivery”

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Posted 1 week ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 1 week ago

“Thank you Renata you were very helpful and appreciated Margaret Kirkman”

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Posted 1 week ago

Thank you for you kind words, We look forward to assisting with anything further you may need. We also love Renata she's amazing.

Posted 1 week ago

“Good customer service and happy with quick service”

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Posted 2 weeks ago

Thanks so much for your lovely review!    Here at Astir, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you!    We hope you get plenty of use out of your new products.    It was so great working with you and we look forward to your next order!

Posted 2 weeks ago

“Very helpful”

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Posted 2 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 2 weeks ago

“Very good customer interface experience on the phone”

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Posted 2 weeks ago

Thank you so much for the 5-star review! We are so glad to hear you are happy with the level of service we provide, the quality of our products and the lightning-fast speed of our delivery service. We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)

Posted 2 weeks ago

“Still have not received order so hard to give you a good score”

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Posted 2 weeks ago

“Very efficient, helpful and polite. Thanks!”

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Posted 3 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 3 weeks ago

“Very good”

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Posted 3 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 3 weeks ago

“I tried a few times to pay online but it would not take me to final payment, so I had to ring anyway. Briony was very helpful & lovely to deal with.”

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Posted 3 weeks ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 3 weeks ago


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

YES Group | Yes Medical, Astir, Footmedics Reviews