Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Astteria Reviews

5.0 Rating 154 Reviews

86 %

of reviewers recommend Astteria

Company Reviews

5.0

Based on 154 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Astteria:

When you choose to shop at Astteria we want you to have easiest and most reliable shopping experience possible. We’ve thought long and hard about which services we can offer our customers to give them the best shopping experience possible. We’d love to hear if there is a service that would help you that you don’t see below. Let us know at support@astteria.com.

Visit Website

Phone:

+1.888.232.2352

Email:

support@astteria.com

Location:

17 Queen Street,
London
City of Westminster
W1J 5PH

Write Your review

Tell us how Astteria made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Astteria 5 star review on 5th April 2024

Astteria 5 star review on 24th August 2022

Astteria 5 star review on 26th July 2022

Astteria 5 star review on 8th June 2022

Astteria 5 star review on 10th May 2022

Astteria 5 star review on 31st March 2022

Astteria 5 star review on 23rd March 2022

25

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people to work with”

“Roni was very professional, efficient and friendly. Nothing was too much trouble and she was a pleasure to deal with. The company has some exquisite jewelry and if you are looking for something special it’s the place to visit.”

“: I recently purchased an amazing emerald and diamond ring and I'm thrilled with it! The craftsmanship is exquisite, with delicate curves and shimmering gemstones. It's versatile, perfect for any occasion, and comfortable to wear all day. Its timeless elegance ensures it will be a cherished piece for years to come. I highly recommend it to anyone looking to add sophistication to their style. And I won’t forget Roni that she was so nice and helpful.”

Astteria 5 star review on 2nd April 2024

“I have been purchasing jewelry from Astteria since 2021, and the quality of the jewelry is exceptional.”

“We were looking for a pink diamond ring in a unique setting. From the moment we contacted Astteria we had a wonderful experience. We dealt exclusively with Edward (Ehud) Bashari, Executive Sales Manager. He provided outstanding service throughout the whole purchase process. We couldn't be happier. You definitely won't be disappointed. Ehud and Astteria will be our go to jewelers in the future.”

“Edward (Ehud) helped me so much. He has been wonderful during this process. We had a fitment issue that was my fault, but he gladly helped me get this taken care of quickly and seamlessly. Astteria has superb quality and customer service. This will be my go-to company and contact for further jewelry needs.”

“From start to end Astteria offer an outstanding service. Having worked with them on a bespoke piece, I got to experience first-hand their excellence in customer service, sourcing of the highest quality stones and remarkable craftsmanship. Hannah was brilliant to work with and she ensured I understood the full process, kept everything on time and was able to provide and source incredibly helpful advice whenever needed. I have no hesitation in recommending Astteria, along with Hannah and Ehud and hope to work with them again at some point in the future.”

“Recently purchased a ring from Astteria online, had a wonderful experience - the ring is incredibly beautiful, even more so than on the website! I’ve been looking for a yellow diamond ring for a while and Astteria has blown me away with their extensive range of coloured diamonds in all possible styles, also the prices are very competitive! Both Ehud and Roni were incredibly helpful, keeping me updated every step of the way and making sure it got delivered safe and everything was perfect! 5 stars”

“I recently purchased a bracelet from Hannah at Asteria and felt I had to write a review of my experience. Hannah was very professional and helpful. She went above and beyond to make sure I picked the perfect bracelet for myself and was very patient with me. Hannah is very trust worthy and respected my budget and showed me a couple of pieces in my price range. As soon as you walk into the showroom you are welcomed with a lovely smile and a glass of bubbles. It was very comfortable and had good lighting to see the pieces. I would definitely refer Hannah to my friends and can’t wait to visit this stunning showroom again filled with beautiful pieces for my next purchase.”

“Hannah was so lovely and helpful... Very professional and made my experience stress free. I look forward to returning!”

“I found this website when I was searching around. This is a third times i do business with this company and it’s always have been a pleasant . Good quality and most importantly customer service was the best . Specially thanks to Ehud. I will definitely recommend to friends and spread around.”

“I bought an engagment ring from astteria! and they were able to provide me with a beautiful pink diamond which my girlfriend made a subtle request when we where children x.”

“Excellent and courteous service, fast delivery as promised, and super great value for the money. Would be a returning customer any time, I had the pleasure work with Ehud, I can't speak highly enough for him, amazing personality and family-like how he treated the transaction. Thank you so much for your business!”

“They made the buying process easy! Wife LOVES the pink natural diamond ring! Astteria exceeded my expectations. I will buying my wife's-colored diamonds only from Astteria. I highly recommend using Astteria.”

“Great communication. All the best! Thank you very much! My best recommendations.”

“It was great to work with Ehud - the Executive Sales Manager. I appreciate that he put the ring aside for me while I was dealing with a personal matter. He even asked the London staff to send a video of the ring so I could see what it looked like outside. The jewelry presentation box along with the insurance appraisal and GIA certificate was very professional. My wife cried when she opened the ring box. A wonderful moment for us both. Thank you again.”

“Excellent customer service. Incredible packaging. Stunning pieces.”

“She loves the ring - enough said!”

“I was so pleased with my purchase from Astteria. Rey personal service and always quick responses to my email. The ring was shipped in beautiful boxes. It was also shipped very quickly. The price was excellent and the ring is just beautiful. I looked at so many rings on line before I chose Astteria. It is difficult to buy something online and Ehud made it very easy. I would definitely buy from them again.”

Astteria 5 star review on 24th August 2022

“I absolutely love the ruby earrings provided by Astteria. Not only are the rubies themselves spectacular and of high quality, but the surrounding diamonds also glitter beautifully and accentuate the rubies. Moreover, the overall design is wonderful. The lock is so unnoticeable that I often find my fingers at my earlobes double-checking that the earrings are still there. In particular, I want to thank you, Edward, because you were present for the entire process, making sure that my needs and wishes were met in the best possible manner. Everything you promised, happened. Thank you for your professionalism and kindness. Astteria can count me as one of its most satisfied customers.”

«
1
2
3
4
5
»

Astteria is rated 5.0 based on 154 reviews