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ATS Euromaster Reviews

1.8 Rating 123 Reviews

20 %

of reviewers recommend ATS Euromaster

Company Reviews

1.8

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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ATS Euromaster 1 star review on 26th May 2023

James MacLachlan

ATS Euromaster 1 star review on 27th October 2022

ATS Euromaster 1 star review on 27th October 2022

ATS Euromaster 1 star review on 27th October 2022

ATS Euromaster 1 star review on 16th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Cirencester Branch was always efficient, helpful and honest-but not anymore. The car was booked for a specific problem with one wheel and yet before you can say KwikFit the car was being enthusiastically dismantled. All four wheels were off and the demand that pads, discs, callipers and more with a vague quote about £450-£650+. I asked if they could fit a new crankshaft too! Anyway, went elsewhere and sorted, they can no longer be trusted-imagine an MOT….”

Posted 10 months ago

“Don’t be fooled by the seemingly good value that they offer. They will take your money quite happily despite not having the tyres in stock, or even know when they will be! Not good enough I’m afraid”

Posted 1 year ago

“Failed to supply tyres on appointed day. Knew nothing about e order. Still waiting on refund. Don't go there!”

Posted 1 year ago

“Waited in all day got a text to say 40 mins away at 12:30 never arrived. Messaged to say rescheduled for 8:30-1pm next day. When contacted at 4pm asked for 8:30 for tyres to be fitted, told cannot do that. The driver doesn’t start until 11am!!! So why give a time frame from 8:30, customer service is absolutely appalling. Avoid at all costs it’s true what other disappointed customers have said about them and their device.”

Posted 1 year ago

“Mot tester Bristol Feeder road a joke, minor defect on window screen he could not say crack or scratch on window screen ?, i could not see anything myself when i asked him to show me he could not see it? What a joke , Would not go there again or recommend.”

Posted 1 year ago

“They didn't turn up. I've wasted a day of annual leave (I work clinically in the NHS and can't work from home), I had a booking to replace a flat tyre and they've left me sat at home all day with no explanation. Would not recommend their mobile tyre service. Based in Nuneaton.”

Posted 1 year ago

“TIME WASTERS! UNPROFESIONAL! REF: 1878390”

Posted 1 year ago

“If I could give 0 stars I would. They are very quick to take your money and terrible it refunding for something that they knew at the time of taking the money, they couldn't do. They took monies for a full alignment of my car at the same time as fitting 4 tyres for an appointment a week later. At ttime of fitting they said they couldn't do the alignment as the manufacturer does not release the info. As it happens this is rubbish as I got it aligned elsewhere. 2 weeks later I am still chasing for a refund even though it has been promised, they can't put me through to finance, customer complaints or anyone who who can actually do anything.”

Posted 1 year ago

“Booked a oil charge at hornchurch branch when I arrived was told to busy could not do the oil change rebook or refund. I asked for refund because they were unprofessional and bab attitude, still waiting 3 weeks on for my refund, after several phone calls taking it up with my bank now. Do not use them”

Posted 1 year ago

“just like a lot of the other reviews i paid for tyres, couldn't get them. 7 weeks later 4 or 5 phone calls with at least 3 hours of hold music and i've still not got the refund! honestly use any other company! ideally go and support a small local business that will give good service and appreciate the custom”

Posted 1 year ago

“Ordered 2 tyres on 14th Dec and paid £450 told next day tyres not is stock , asked for refund told it be in my bank 5 to 7 working days. Contacted customer services twice been told payment been approved be with you in 2 days. 1 month later still waiting for payment. Customer service is absolute joke no apology or explanation. Avoid at all costs.”

Posted 1 year ago

“This company is a joke. I paid for two tyres on the 30/12/2023 and had to cancel on the 3/1/2023. It's now the 12th January and still no sign of the £227 I paid. No goods have changed hands. There's no investigation required and no cause for quibble. The money left my account immediately on the 30th December. There's no conceivable reason why it couldn't have been returned immediately on the 3rd January. As I say, no goods have changed hands. All this "5 to 7 working days" stuff is nonsense. Just a convenient excuse to keep a hold on money they've no right to. At this time of year too. Their call centre is inhabited by disinterested (and probably unvalued and underpaid) people who simply repeat a selection of scripted responses. They serve no logical purpose whatsoever as they're clearly unable (or maybe just can't be bothered) to action anything. And of course, they can't give the number for the precious accounts department, or an email address. Confirming that all they are are cannon-fodder gatekeepers, protecting the people behind the scenes who are blatantly taking the P1$$. Avoid at all costs.”

Posted 1 year ago

“unqualifieds, liars and scammers. after they was unable to sort an mot test om the Oldbury garage, they lied me they triaed to contact me but actually they did not ring me. i ask a refund what has not been sorted not even after 11 days, when i ask them about my money, they lied me again.....AVOID this rubbish garage”

Posted 1 year ago

“Rip off. Bought 4 tyres with fitting appointment from website. Immediately called to say tyres weren't available. Refund still not through 7 days later. This happens so often with them that they must know what is going on and it is deliberate. Customer service not interested, Email complaint 'promises response in 7 days'. They don't care, they think people will move on when the refund eventually comes through. If it is their fault they should refund immediately or check stock before taking payment.”

Posted 1 year ago

“Tyre fitter said the tyre sensor was broken before he took tyre off he said whoever took tyre off before had broke it, didn't want to cause a fuss he said sensor was still working so asked if I wanted it glued into wheel it is now rattling in my wheel will go to local garage to get it fixed”

Posted 1 year ago

“Booked Interim service plus MoT at Bracknell. Prices clearly listed on website. Friendly and immediate welcome on arrival. Jobs completed on time. I recommend and will use again.”

Posted 1 year ago

“See my report of discusting way you treated disabled 70 year old on 31/07/22 then make out you wanted to make things right but get told not ats problem .when run off rd by your driver on phone ,”

ATS Euromaster 1 star review on 27th October 2022

ATS Euromaster 1 star review on 27th October 2022

ATS Euromaster 1 star review on 27th October 2022

Posted 1 year ago

“Be careful using their website to buy tyres. I bought 2 tyres online and arranged for a fitting at one of their centres. Got a call from the centre manager almost immediately to say the tyres are out of stock and not available for for nearly two months. No alternative offered just a refund. The refund has taken a week to be processed. Looking at their twitter account this has been happening for a while but they can't be bothered to fix their website.”

Posted 1 year ago

“70. Year. Old disabled man ran off road. On 31/07/22. At upavon by ats driver on phone result wheel tyre and tyre inflation kit. .driver behind Witnessed this and. Followed as van entered mod base at.upavon.time 11..15 approximately photos details passed to. Customer services.they said there area manager will investigate after 10:weeks Not Abel to,find driver well upavon. Had on video as confermed from them to me they also say mine was only contact about incident ..I have photos. Witness x 3 damage reported so this is. A total cover up by ATS.EUROMASTER I. HAVE ALL NAMES DATES AND TIMES OF CONTACT WIITH CUSTOMER SERVICES TRIED. TO GET IN CONTACT WITH THERE CEO NO CHANCE ALSO SENT TO MICHELIN TYRES AS ATS A SUBSIDEARY OF THEM THIS IS. HOW THEY TREAT DISABLED pensioners welll. Done .”

Posted 1 year ago

“Bought tires online paid for Them immediately Booked day and time to have them fitted Received a call from the fitting centre saying the pricing wrong and they can’t get hold of the tires I bought Customer service terrible The fitting centre wanted to sell me more expensive ones I felt as though in this occasion they price the tires cheap on their website just to get you in and then will try and get more money selling different brand If you can’t supply me with tires I ordered surely you should supply me with alternative tyres at the price I paid for You are a big you company surely you need to honour the deal The fitting centre manager said he will email me Still waiting Will never deal with you again nor my family Always bought tires online from different retailer This is my first experience with ATS”

Posted 1 year ago

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ATS Euromaster is rated 1.8 based on 123 reviews