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ATS Euromaster Reviews

1.8 Rating 123 Reviews

20 %

of reviewers recommend ATS Euromaster

Company Reviews

1.8

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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ATS Euromaster 1 star review on 26th May 2023

James MacLachlan

ATS Euromaster 1 star review on 27th October 2022

ATS Euromaster 1 star review on 27th October 2022

ATS Euromaster 1 star review on 27th October 2022

ATS Euromaster 1 star review on 16th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say I couldn't be happier! Just had the Air Con system re-charged in my Mini and it works a treat!! I saved myself £££'s by using a Groupon voucher. Great Friendly Service, Brilliant will definitely go back & would recommend friends/family in the future...”

Posted 5 years ago

“realy friendly staff very helful good price for tyers.”

Posted 6 years ago

“Every year I used to go ATS, had excellent services throughout but this time, I had unpleasant service from one their new staff. I addressed to Headoffice ,they had acknowledged it and rectified without a single hassle .Also the manager at Reading ATS is brilliant ,apologized on behalf of his staff , and refunded the MOT price they overcharged me. So my experience with ATS Reading was good based on senior management but not with Junior staff. Well done Manager and Head office action teams, M coming back again .”

Posted 4 years ago

“Please pass on my thanks and praise to ATS [Darren and colleague],Bridge street, Loughborough who helped me out on Bank Holiday 7th May 19. They repaired my tyre, offering a professional, helpful, prompt, caring service when I was juggling an acutely ill father and returning to Yorkshire to do my job in the district nursing service. Many thanks, Ruth Smith”

Posted 4 years ago

“yaer 2019 PLYMOUTH PLYMPTON they did a full-service the car was done properly and find but the paperwork was all wrong and it took ages,they were incompetent with the paperwork one hand didn't know what to do with then the workshop didn't know what to do,I had to tell them how to do a service sheet,after phoning up the head office and tell him I had to run their business they told me to go to the workshop and GET NEW paperwork so I feel road legal (((so they do a good job but always check their paperwork)) the best job they do their is fitting tyres AND do not buy their batteries.”

Posted 4 years ago

“Good price for Comprehensive full service. However after comming back home i have noticed in my cars service book stamped as standard service intead of Comprehensive. It was saturday mid day so staff maybe was looking forward to the weekend rather than accuracy. Hope they fitted all as in service schedule...”

Posted 6 years ago

“Competeive price for Comprehensive (full) car service.”

Posted 6 years ago

“booking in a week previous was a waste of time as to busy to fit in so long wait. have lego promotion on yet when sent only proof I have of purchase, booking ref,price paid, time ,name, tyres type, its not enough so promotion is scam. £617 on 4 tyres. last experience with ats they put tyres back in wrong position. front back . cadillac srx has staggered tyres. different size front and rear. could potentially damage transmission. sorry they won't be getting a 3rd try.”

Posted 4 months ago

“Vastly overpriced tyres when purchased at the St Neots site over the phone and in store. No advice to tell me it was a lot cheaper to purchase tyres and book fitting online. Sent in a complaint via website form, but never received any response, never again”

Posted 7 months ago

“AA breakdown dropped me here from motorway they need to look at other suppliers in Treforest South Wales avoid this place at all costs waited over hour the more money you spend the higher you go in the order for tyre then proceeded to charge £120 for mid range tyre company needs to get some supervision never again my local tyre house would have changed 4 tyres and exhaust in the time I waited for one shocking customer care swas”

Posted 1 year ago

“Do not use this company for regassing auto Aircons By their own admission they are not experts, they do not check for leaks before regassing (Contrary to RAC recommendations) It cost me £109.99 via Groupon and one week later the first time I tried the system it just failed to give any cold air. On my return I was told they could do nothing about it. ATS couldn't tell me if I had a leak as apparently you have no way of checking. They referred me to another garage!! Money forfeited.”

Posted 4 days ago

“Went to ATS ALTRINCHAM TOHAVE MY WHEEL ALINGHNMENT REPAIRED. THHE MANAGER INSISTED I PAID FOR THE WHEEL ALINGHNMENT AND WOULD NOT LET ME TEST DRIVE MY CAR MYSELF. THERE WAS NO DIFFERENCE TO THE WHEELS, SO I ASKED FOR A REFUND. I WOULD NOT RECCOMND THIS GARAGE FOR ANY WORK ATALL.”

Posted 1 week ago

“Had a quote for brakes last.week when’t in today to. Book car in the. Man. Didn’t know what parts i needed wasn’t interested in. Helping me so went to another garage”

Posted 1 week ago

“I booked ATS through Black Circles. The fitter snapped my pressure sensor and then said it was already damaged (fairly sure my car's fault log will prove it wasn't). SERIOUSLY, avoid this company.”

Posted 3 weeks ago

“I booked through Black Circles at ATS Euromaster in Weston Super Mare 19 March 2024. Appalling attitude and customer service at this location. I asked for tracking to be included in the price I paid to Black Circles. The staff at ATS said they didn't want to do the tracking as they accused me of constantly watching and filming them. The sentry mode was on but I was certainly not constantly filming them. If they were going to be offended or have hurt feelings because of this then they should ask the customer to switch off sentry mode? Also it does make you wonder what they are doing if they were concerned about an activity I could have done simply by watching the tyre fitter from the waiting room, from where it is possible to watch the staff at work. Really bad attitude and rude towards customers, I would not recommend ATS Euromaster to anyone.”

Posted 4 weeks ago

“I was going to book my car in for service, MOT & 4 good year tyres. However, after reading the terrible reviews I have decided to ask friends for recommendations…..”

Posted 1 month ago

“Total incompetence booked 2 tyres and fitting , in person , 1 week in advance . Turned up left car then got a phone call to say they had forgotten to order them . Waste of journey and time .”

Posted 2 months ago

“On 15/11/23 I arranged online with the Aylesford branch for two new tyres to be fitted. A short while later I received a call from the manager to say that the tyres would be unavailable on the selected day. Not a problem and another day was arranged at 9.30. Reception on that day was frosty/ non-existent/ atrocious and they still hadn’t got the tyres. Astonishingly they hadn’t the courtesy to inform the client who wasted his time and money travelling to their site and back home. ATS failed to offer any alternative solutions whatsoever until prompted. They simply could not care any less. The fitting was eventually completed on a different day. I have many tyres fitted using a variety of suppliers and this was by far the worst customer experience I have ever had.”

Posted 4 months ago

“On the 10/10/23 I took my car to have 4 new tyres fitted at Chard branch . they rang me and said the car was ready but a rear wheel stud was sheared off. They just told me it was easy enough to repair, when I complained to customer services they replied on the 27/oct/23 and said they would contact chard Depot about it and eventually came back with the story it had been cross threaded both myself and my son have been in engineering a good number of years and disagreed and they haven't bothered to respond since, will not be using services again or recommend .THEY ARE RUBBISH.”

Posted 5 months ago

“After a puncture I ordered a replacement tyre of same brand waited a couple of days dropped the damaged wheel off and it was picked up by a family member with the wrong brand of tyre fitted branch answer was we don’t sell that make we fitted one similar price. Why advertise and let people pay for tyres that you don’t even sell and then fit another brand without even asking the customer. Filled out a complaint form couple of weeks ago and have never heard anything. Rubbish customer service!!!”

Posted 6 months ago

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ATS Euromaster is rated 1.8 based on 123 reviews