Australian Direct Reviews

4.9 Rating 6,335 Reviews
97 %
of reviewers recommend Australian Direct
4.9
Based on 6,335 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Australian Direct Review The Kick-Ass Rain Shower
Read Australian Direct Reviews
Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

Write Your review

Tell us how Australian Direct made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Join our brotherhood and become rich and famous.We are currently raising funds and helping each other due to the current world 🌎 scarcity and poverty. Join our brotherhood today and get a first membership reward of $700,000.00. To join contact: Barrgregorychambers@live.com Welcome .
Helpful Report
Posted 7 months ago
I Nancy Young will strongly recommend you contact XAPCREDITSOLUTION at GMAIL dot com to fix your credit immediately. XAP did increase my score from a low 490 to 780 average FICO score and he didn’t stop at that, he also removed the chex system, bankruptcy, collections, cleared the huge amount of debts and criminal record I had on my report. He did this without getting me into any trouble, and I had to let him fix that of my friends which he perfectly did. I can strongly recommend their services..
Helpful Report
Posted 7 months ago
Coin-Flip trade ripped me off just when I was supposed to withdraw my ROI after I invested $548,000 worth of Bitcoin with them. It took Cory from "RECOVERYCOINGROUP at GMAIL dot COM" just 2 weeks to finally recover all that was stolen from me. After my money was recovered, I had to be more careful. If anyone reading this needs help recovering their lost funds, I strongly recommend you contact them immediately.
Helpful Report
Posted 8 months ago
Very poor company service, restoking fees were double dipped, i paid postage both ways, complaint via email on the pathetic fractional refund and no response ever. Would never buy from them again. Not to mention they are rebranding all the China junk anyway.
Helpful Report
Posted 9 months ago
Life has taught me so many lessons. No matter how good, humble and honest you are to them that doesn’t mean that they will treat you the same way. I married my husband for almost five years now with no idea that he was cheating on me. I noticed some changes in his character and I decided to confide in a friend who introduced me to a hacker whose name is William Peterson. This guy did a wonderful and perfect job for me by hacking his phone call log, facebook messenger messages, phone messages, whatsapp, Skype, database and so on. SUPPORT@HACKERSPYVILLE.COM
Australian Direct 5 star review on 27th January 2023
Helpful Report
Posted 1 year ago
Ordered the kickass ufo caravan tv antenna. Upon opening the box I realised that the coaxial line and the power supply was missing as the user manual told me what was in the box. After looking at the underside of my dish I realised the cable was coming out through the middle and there was no hole off to the side as demonstrated in the video. I immediately emailed with my issue which stated that it was supposed to take 2 business days for a response. After no response I tried calling and got told to just wait a bit longer. It has now been 7 days and still no contact. Not very impressed!
Helpful Report
Posted 1 year ago
Been using the 75 litre kickass fridge freezer in our van now for the past year and what a great fridge its been has never let us down and keeps our food and drinks cold love your products keep up the good work.
Australian Direct 5 star review on 16th August 2022
Helpful Report
Posted 1 year ago
You never should have moved your call centre to the Phillipines. Can’t even give Adam a return call as requested because it ends up back overseas. Disappointed.
Helpful Report
Posted 1 year ago
Purchased the 170AH Kickass slimline battery, DCDC charger, A few gauges and fuse boxes/connections etc. all very good quality and reasonably priced. Postage was quick even with covid slowing down most delivery times. All products work exactly as described and are easily installed. The videos on Australian direct website are very helpful as well. Slimline battery just fits behind the back seat of a 2020 ford ranger dual cab. Would definitely recommend and will use again for any further needs. Thanks !
Helpful Report
Posted 2 years ago
Impressed with the quality of the Kickass outdoor projector.
Helpful Report
Posted 2 years ago
When product arrived I checked the connections like I always do. Two connections pulled straight out of the Anderson plug. Brought this to the attention of Australian Direct and got the response of quote "thanks", wasn't the response I was looking for but it's not redarc now is it!
Helpful Report
Posted 2 years ago
I got the desk fan works very well would like to get a bigger father same as the desk fan
Helpful Report
Posted 2 years ago
Purchased a $30 USB hub from this online reseller. Paid for express post and received it very fast which was good. Plugged in the device and everything seemed good until i went to turn it off, it wouldn't actually turn off. So the only way to turn it off is to unplug from the cigarette lighter. Contacted company and went thru the online warranty claim and even sent a video of the fault. Received a reply email from a Blake who told me to send my one back and he would post out another one at the same time. Explained to him that i had glued my backing plate to the truck and don't have original packaging anymore and that if he just sent me the replacement hub (only) first i could avoid downtime with use in my truck and could then just do a swap over and send back my faulty hub in his replacement packaging and he could then RMA a complete faulty set when he received it. Apparently this was not possible so instead i will just throw it in the bin and use the replacement one i purchased from amazon. Customer service like a brick
Helpful Report
Posted 2 years ago
Installed the 40 A MMPT solar controller in our Jayco Caravan, the Jayco J Hub unit doesn't fully charge the batteries when off grid. So I installed this unit today and instantly it kicked in, going into MMPT then boost mode. Very Impressed
Helpful Report
Posted 2 years ago
Have to say what a great crew to deal with the guys on the front counter are extremely helpful had a problem with a fridge/freezer that was out of its warranty but the legend Craig sorted it out and kept me updated on the issue and the resolution with no charge well done great service and great products will be back and will definitely tell others of the great service 👍🏻thanks aussie direct and Clinton on having such wonderful staff
Helpful Report
Posted 2 years ago
Couldn't be more happier with Australian direct. Purchased the kickass shower awning and was extremely impressed with the product. Easy install. Ordered online and was delivered within 4 working days. Highly recommend
Helpful Report
Posted 2 years ago
Thank you Australian Direct. Great customer and product support. Highly recommend their support network, products, and team. Happy customer.
Helpful Report
Posted 2 years ago
I have ordered a few products now from Australian Direct (Kickass) and the gear is always good quality and the staff are knowledgeable and helpful. Compared to the likes of others products these guys are miles ahead at a good price.
Helpful Report
Posted 2 years ago
Hi Adam, thanks for taking the time to leave a review! Glad to hear of your positive experience.
Posted 2 years ago
Bought a 3000 watt inverter stopped working after only a couple of months. Won't ever buy any of their products every again
Helpful Report
Posted 2 years ago
Bought the 75L dual zone fridge and kept it running in my shed until my 12v canopy setup was sorted. Took 22 mins to get to 2 degrees and has been great at keeping beers, soft drinks and all the food cold. Once my 12v setup was sorted, it has sat in the qld heat and has used 0.2 amps per hour keeping both bins cold. Couldn't ask for a better fridge or product. It kicks ass!
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a fantastic review Jason.
Posted 2 years ago
Australian Direct is rated 4.9 based on 6,335 reviews