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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Barry Bacon
Verified Buyer
“Very friendly and helpful, cover arranged very quickly.”
Helpful Report
Posted 6 years ago
Mrs K Ingham
Verified Buyer
“Melissa was very clear & helpful with my renew of policy.....thanks”
Helpful Report
Posted 6 years ago
Mr James Pratt
Verified Buyer
“Quick, clear and helpful. Plus a good price”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Fab service, have been using then for years. Price is very fair & has stayed the same for years. I have only ever needed to use the breakdown cover once & when I did I was very pleased with the service. When you ring, you always get through to friendly staff in UK call centres. Would definitely recommend.”
Helpful Report
Posted 6 years ago
Mrs A Purchase
Verified Buyer
“excellent service polite telephone manner fast and efficient”
Helpful Report
Posted 6 years ago
Mr Clive Mobsby
Verified Buyer
“Very helpful operator soon arranged my renewal and pleased that I received the documents by post today”
Helpful Report
Posted 6 years ago
Mr John Woodman
Verified Buyer
“We broke down on the M6. We were on the second lane in very busy traffic. The clutch had failed. I managed to get across to the hard shoulder. I could not get out of the drivers door but managed with difficulty to get out of the passenger's door. I hate to think of what might have happened if the hard shoulder had been done away with as on many busy motorways. However, we were rescued and taken back to our home garage very quickly and efficiently by Autonational. Thank you.”
Helpful Report
Posted 6 years ago
Mrs Kim Dimmick
Verified Buyer
“Excellent renewal process and Tina was exceptional 👍🏻”
Helpful Report
Posted 6 years ago
Ms Susan Calvert
Verified Buyer
“I have had many years of good service and Melissa was very charming and very helpful to get me the best options for me”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“excellent service in all departments - highly recommended”
Helpful Report
Posted 6 years ago
Mr Alan Bartholomew
Verified Buyer
“Claire was friendly and informative and I will be pleased to do business with her again next year.”
Helpful Report
Posted 6 years ago
Mrs Susan Holt
Verified Buyer
“good service”
Helpful Report
Posted 6 years ago
Mr Clifford Cheeseman
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
Mr James Roberts
Verified Buyer
“very good telephone manner and every item explained very well wll done”
Helpful Report
Posted 6 years ago
Mr Henry Dougherty
Verified Buyer
“I have total super service cover. Jack confirmed if I was travelling to N Ireland from Britain and the car broke down - they'd deliver me to the port + pick me up at the other side. Spot on.”
Helpful Report
Posted 6 years ago
Mrs Sarah J Churcher-Owen
Verified Buyer
“Helpful and fast . Thank you.”
Helpful Report
Posted 6 years ago
Mr Gary Coppin
Verified Buyer
“Pleasant and effiecent service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 6 years ago
Mr R Rowlands
Verified Buyer
“Been with Autonational now for a few years.Had to call out only once,but quick response then.No problems renewing on phone,but why new number for policy ,beats me.”
Helpful Report
Posted 6 years ago
Mrs Zoe Edwards
Verified Buyer
“Tina was very helpful, answered all my queries and completed renewal quickly, great customer service is why I have stayed with Auto National for a number of years now and have recommended to friends and family members who have joined too!”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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