“Loathe to even give ine star. Circular stickers ordered ventured as per their own template and they sent them out utterly off centre it was almost comical, or would have been had this not set us back and been detrimental to us getting our product to customers. Appalling excuse for a company”
“I would highly discourage anyone from using this company! They are great until they make a mistake. At which point they expect your small business to bare the cost and brunt of it.
Very disappointed in this company and their customer service. I received my order late due to a machine fault their end, it arrived in an open box with 25% of the order missing and on top of that another 25% of the order was damaged and had printing faults (e.g. inside pages of notebooks were cut in half). I have sent their team photos immediatly of the box, damage, notebooks and they came back to me asking me to create a video as well, take more photos and try and WeTransfer them (if I hadn't already spent a week trying to get in touch with them). The only resolution offered was for me to send back each damaged item which they'll refund. Did not offer anything for the missing items. Did not offer any compensation for the loss of business. Also as I sell the product as a set of 4, 1 damaged item prohibits me from selling 4, which means getting a refund for just damaged items does not work for me.”
