babyart.studio Reviews

4.7 Rating 305 Reviews
B-
Happiness Grade

babyart.studio have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A-

Price - Excellent

88.24%
Industry Average
Great shoot, great photos, great price. Very Friendly and helpful, offered delivery service if needed and was a great experience, would highly recommend to anyone.
- Bethany
We attended the shoot at Manchester. Customer service is very good staff were polite, price is a little expensive, however their are plenty of options to chose from
- Anonymous
We attended to all of the shoots and we can honestly say this is the best photoshoot ever! The signatures photos are absolutely amazing that they were hung up on the wall in our home as soon as we got them, the customer service is phenomenal, as well as the price too! The packages versus the quality and everything else that comes with, it is worth every single penny! We couldn’t ask for anyone better to watch our family grow and will be returning when we grow our family.
- Taisia Dubinina
A

Delivery - Fast

100.00%
Industry Average
Great shoot, great photos, great price. Very Friendly and helpful, offered delivery service if needed and was a great experience, would highly recommend to anyone.
- Bethany
The loveliest staff going, the owner is fantastic and really can't do enough for you. The pricing is great and the products are of outstanfing quality with fast delivery as well. I would recommend to anyone who want's to capture there child's first year of growing up.
- Sammi and Andrew
F

Refunds - Difficult

0.00%
Industry Average
Very bad Customer service! No follow up as to what plans need to be made for the shoot after payment was made. Contacted severally for a complaint and a refund with no positive response. I AM HAVING TO PUT THIS BAD EXPERIENCE HERE AS NO ONE IS REPLYING TO MY MAILS! I NEED A REFUND!
- Toyosi
We took the full 1st year package for our baby and paid £2000 over the £149 that we had paid. They did the new born shoot, and after that they stopped all communications. They even did not bother to inform us that the reading studio (Henley) was shut. So now, we are no where. The second and the third shoot was not done, and I am not even getting replies when I asked for the refund. Horrible Horrible!!
- Anonymous
Worst company I have ever dealt with! Sold me a bump to baby package, and failed to inform me the studios were closed until it was too late for my bump shoot! Refused a refund! Still trying to claim back the £150 they have effectively stolen from me. No replies to emails, or calls. AVOID AVOID AVOID
- Emma
100.00%
Industry Average
Great customer service, amazing photos and a tailored service. I would highly recommend
- Annelise O'Donnell
5 stars for the Manchester team, lovely service and beautiful photographs!
- Anonymous
Always a great experience when we come. Always a great welcome from Nika and the team, we are always really looked after and great service regardless of if we’re here for a photo shoot or to review photos. Highly recommended and a great experience in capturing our little ones first few years.
- Hayden Dyche