Baby Pavilion Reviews

4.9 Rating 9,283 Reviews
98 %
of reviewers recommend Baby Pavilion
4.9
Based on 9,283 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Baby Pavilion Reviews
Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 13th January 2024
Destiny M
Baby Pavilion 5 star review on 27th December 2023
Sohyeon K
Baby Pavilion 5 star review on 14th December 2023
Courtney G
Baby Pavilion 5 star review on 12th October 2023
Synora C
Baby Pavilion 5 star review on 8th September 2023
Sofia F
Baby Pavilion 5 star review on 21st August 2023
Elizabeth B
Baby Pavilion 5 star review on 17th May 2023
Brittney S
72
Anonymous
Anonymous  // 01/01/2019
Baby Pavilion makes it fast and easy to get the most out of Tricare, the prefilled prescription forms and 30 day reorder reminders set a working mom up for success! Staff and customer service is amazing to work with and truly care.
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Posted 10 hours ago
Very nice to work with and quick response. Also pump arrived so fast!
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Posted 1 day ago
Quick, efficient and provide all your pumping needs for Tricare moms! I've ordered through them for two of my three pregnancies and each time ordering, their service was wonderful and they were on top of reminding me for monthly parts (bags and valves). They have the most options as well for breast pumps and options including many of the sought after brands. They've provided the best service and make pumping easy!
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Posted 2 days ago
Excellent Service and Support for New Mothers! From the initial phone call, where the owner patiently walked me through every detail of Tricare coverage and the process involved, to the swift delivery of my breast pump and supplies, every step was seamless and stress-free. Having already obtained my prescription from my doctor, the process was made even smoother. Just needed to upload my prescription and place my order. Within a week, I received my high-quality breast pump and milk pouches, all covered by Tricare. I wholeheartedly recommend Baby Pavilion to any new mother in need of breastfeeding supplies. Their commitment to customer satisfaction and expertise in navigating insurance coverage make them an invaluable resource for mothers everywhere. Thank you, Baby Pavilion and Team, for making this crucial aspect of motherhood so simple and straightforward!
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Posted 6 days ago
This is the second time I used Baby Pavillion to order brest pump. They are really easy to work with and they took their time to call me and explain what my benefits before completing my order. I highly recommend using baby pavillion. I used to Tricare in case that matters.
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Posted 1 week ago
My experience with Baby Pavilion was a great one. I sent my request in for a breast pump and I got a response the next day from their staff. Within days they reached out to my OBGYN for a prescription, and in less than 2 weeks I had my breast pump along with milk supply bags. Such an easy and quick process. Thank You
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Posted 1 week ago
Very satisfied with everything. Really fast and I didn’t have to do anything, they did it all and contacted my doctor for my prescription.
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Posted 1 week ago
Baby pavilion was great, the order process was super easy my supplies showed up quickly!
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Posted 2 weeks ago
Loved how easy this process was! I submitted my prescription and selected my breast pump, and within the next couple of days my pump was at the door. I really couldn't believe how fast it got here. I am trying to make sure all my friends that can utilize this know how easy it was. Thanks Baby Pavilion!
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Posted 3 weeks ago
Grateful for baby pavilion! Very convenient! And fast shipping! I got my breast pump a few days after the order was placed. I appreciate Debbie for helping me get my breast pump.
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Posted 3 weeks ago
Website was user friendly, great pump selection! It arrived in perfect condition in about a week- much quicker than expected. So grateful for awesome service. It works great!
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Posted 3 weeks ago
Over all good experience. They reached out to me when I missed an email asking for documentation of insurance and were super helpful and kind.
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Posted 3 weeks ago
Baby Pavilion email reminded me it was time to receive my monthly free pumping supplies, auto filled in my info, let me select what I wanted, and shipped it quickly. How much easier could it be?! So helpful, especially while taking care of a newborn! I highly recommend from first pump order and beyond!
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Posted 3 weeks ago
The pump I ordered shipped next day and I received it VERY quickly- three days later! The process was very smooth, and it was extremely convenient to upload my prescription and see the pumps I qualified for. Thank you Baby Pavilion!!
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Posted 3 weeks ago
This company has excellent customer service and communication compared to others I have worked with. Very caring staff and so helpful.
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Posted 3 weeks ago
Amazing customer service. Shipping was fast. Easy to order.
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Posted 3 weeks ago
Ordering my pump was so easy and it came super fast. Great experience!!
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Posted 3 weeks ago
I honestly would have more kids just to use Baby Pavilion. They make everything so easy. They remind me when I need to order new supplies. I feel like they’re my own little fairy godparents that check in on me. Uploading my script for my pump was too easy. Everything ships extremely fast! I was late to ordering my pump but it was delivered before I got home from the hospital. 10/10
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Posted 3 weeks ago
Great working machine. Everything was good. 2 complaints though. 1) my prescription said 200 bags and I only received 100. 2) the additional “free” stuff like compression socks etc you have to get another prescription or doctors consent saying you need them in order to get it. (Not what they advertised). Machine was worth it though and they have great customer service. Answered all my questions.
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Posted 3 weeks ago
Baby Pavillion has been easy to use, not only for getting my pump but also for refills on milk freezer bags. At the beginning of the month they send me a reminder email asking if I would like a refill. All I have to do is select yes, and then the products are delivered to my house within a few days
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Posted 3 weeks ago
Baby Pavilion is rated 4.9 based on 9,283 reviews