Baby Pavilion Reviews

4.9 Rating 9,289 Reviews
98 %
of reviewers recommend Baby Pavilion
4.9
Based on 9,289 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Baby Pavilion Reviews
Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 7th April 2024
Marie
Baby Pavilion 5 star review on 13th January 2024
Destiny M
Baby Pavilion 5 star review on 27th December 2023
Sohyeon K
Baby Pavilion 5 star review on 14th December 2023
Courtney G
Baby Pavilion 5 star review on 12th October 2023
Synora C
Baby Pavilion 5 star review on 8th September 2023
Sofia F
Baby Pavilion 5 star review on 21st August 2023
Elizabeth B
73
Anonymous
Anonymous  // 01/01/2019
Easy to order, fast to deliver!
Helpful Report
Posted 1 week ago
I’m so happy with my choice cause another website was not giving me for free with my insurance the model that I want and actually they didn’t even have the one that I really want . I’m so glad this company popped up on my feed advertisement for tricare moms and I got the one that I really wanted and I got feedbacks from my friends for it . It is also great that once you go to check out they let you know that you get free 100 bags which is absolutely amazing , instead of going back and try to add that on your cart. Very easy to apply for it , took 4 days to come and I’m so excited for it . I can’t wait to deliver and get the other supplies too !
Helpful Report
Posted 1 week ago
Hey Mommies! Yes, this is where you want to get your pump from since their customer service is excellent... plus they offer same day shipping! Here's the thing that has me even more excited.. I researched and learned that the Unimom Opera breast pump was top tier because it has a ton of customizable settings and it's Hospital Grade ($599.99). So when I started to look at different companies to order from. I was finding that my out-of-pocket cost was going to be around $130. Do you know I came across Baby Pavilion and they were the only company where the breast pump would be 100% completely FREE for me! PLUS 100 FREE KINDE STORAGE BAGS, like wow! Yes, I am so thrilled and blessed. Don't hesitate to order from them!
Baby Pavilion 5 star review on 7th April 2024
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Posted 1 week ago
The process was streamlined and simple. The customer service was great.
Helpful Report
Posted 2 weeks ago
From ordering to the delivery of the breast pump was very fast and easy. Bag came with everything you need for pumping at home and away. Totally recommend..
Helpful Report
Posted 2 weeks ago
Baby Pavilion makes it fast and easy to get the most out of Tricare, the prefilled prescription forms and 30 day reorder reminders set a working mom up for success! Staff and customer service is amazing to work with and truly care.
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Posted 2 weeks ago
Very nice to work with and quick response. Also pump arrived so fast!
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Posted 3 weeks ago
Quick, efficient and provide all your pumping needs for Tricare moms! I've ordered through them for two of my three pregnancies and each time ordering, their service was wonderful and they were on top of reminding me for monthly parts (bags and valves). They have the most options as well for breast pumps and options including many of the sought after brands. They've provided the best service and make pumping easy!
Helpful Report
Posted 3 weeks ago
Excellent Service and Support for New Mothers! From the initial phone call, where the owner patiently walked me through every detail of Tricare coverage and the process involved, to the swift delivery of my breast pump and supplies, every step was seamless and stress-free. Having already obtained my prescription from my doctor, the process was made even smoother. Just needed to upload my prescription and place my order. Within a week, I received my high-quality breast pump and milk pouches, all covered by Tricare. I wholeheartedly recommend Baby Pavilion to any new mother in need of breastfeeding supplies. Their commitment to customer satisfaction and expertise in navigating insurance coverage make them an invaluable resource for mothers everywhere. Thank you, Baby Pavilion and Team, for making this crucial aspect of motherhood so simple and straightforward!
Helpful Report
Posted 3 weeks ago
This is the second time I used Baby Pavillion to order brest pump. They are really easy to work with and they took their time to call me and explain what my benefits before completing my order. I highly recommend using baby pavillion. I used to Tricare in case that matters.
Helpful Report
Posted 3 weeks ago
My experience with Baby Pavilion was a great one. I sent my request in for a breast pump and I got a response the next day from their staff. Within days they reached out to my OBGYN for a prescription, and in less than 2 weeks I had my breast pump along with milk supply bags. Such an easy and quick process. Thank You
Helpful Report
Posted 4 weeks ago
Very satisfied with everything. Really fast and I didn’t have to do anything, they did it all and contacted my doctor for my prescription.
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Posted 4 weeks ago
Baby pavilion was great, the order process was super easy my supplies showed up quickly!
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Posted 1 month ago
Loved how easy this process was! I submitted my prescription and selected my breast pump, and within the next couple of days my pump was at the door. I really couldn't believe how fast it got here. I am trying to make sure all my friends that can utilize this know how easy it was. Thanks Baby Pavilion!
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Posted 1 month ago
Grateful for baby pavilion! Very convenient! And fast shipping! I got my breast pump a few days after the order was placed. I appreciate Debbie for helping me get my breast pump.
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Posted 1 month ago
Website was user friendly, great pump selection! It arrived in perfect condition in about a week- much quicker than expected. So grateful for awesome service. It works great!
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Posted 1 month ago
Over all good experience. They reached out to me when I missed an email asking for documentation of insurance and were super helpful and kind.
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Posted 1 month ago
Baby Pavilion email reminded me it was time to receive my monthly free pumping supplies, auto filled in my info, let me select what I wanted, and shipped it quickly. How much easier could it be?! So helpful, especially while taking care of a newborn! I highly recommend from first pump order and beyond!
Helpful Report
Posted 1 month ago
The pump I ordered shipped next day and I received it VERY quickly- three days later! The process was very smooth, and it was extremely convenient to upload my prescription and see the pumps I qualified for. Thank you Baby Pavilion!!
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Posted 1 month ago
This company has excellent customer service and communication compared to others I have worked with. Very caring staff and so helpful.
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Posted 1 month ago
Baby Pavilion is rated 4.9 based on 9,289 reviews