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Backyard Ziplines Reviews

4.7 Rating 175 Reviews

93 %

of reviewers recommend Backyard Ziplines

Company Reviews

Product Reviews

4.7

Based on 175 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Backyard Ziplines 5 star review on 31st July 2023

Backyard Ziplines 5 star review on 5th June 2023

Backyard Ziplines 5 star review on 12th April 2022

Backyard Ziplines 5 star review on 12th April 2022

Backyard Ziplines 5 star review on 12th April 2022

Backyard Ziplines 5 star review on 28th December 2021

Backyard Ziplines 5 star review on 3rd November 2021

9

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made an order. No confirmation e mail/reciept. No tracking info. Checked credit card today and yes $1,000 taken. Tried to check my order on web site and it said there was no order for my e mail address. Only proof I had was (luckily) I tooma screen shot of my order. Then today (7 days later) my order arrives?! I did get an e mail howere asking me to rate the company. So I obviously entered my e mail address correctly.”

Posted 1 year ago

“Website gave a clear description of each kit, ordering was easy, and delivery was quick. Very pleased with the quality of material used, the directions and suggestions in the enclosed booklets, and the very useful worksheet that helped me determine starting and ending cable heights on our sloped lot. The grandkids, and their parents are having a lot of fun with it.”

Posted 1 year ago

“All good. Thank you for helping”

Posted 1 year ago

“We have not tested it with kids yet but it appears it will work very well. It's installed and ready to go! Thank you!”

Posted 1 year ago

“Great product. Easy to install. Kids and Adults love it!!!!”

Posted 1 year ago

“What are you asking me to review? The order experience, deliver or the product? The product hasn’t yet been delivered. The order process was fine but the site could use some help. A quick link to view a full page of what’s in my cart/order would be nice. Better descriptions of differences b/w equipment would be nice”

Posted 1 year ago

“We went with the Torpedo model and it is a blast. The directions are easy to understand and most of the setup tasks are fairly simple, I set up most of it by myself. The grandkids love it and are already planning another one. My only complaint is that I didn't envision how far away from the tree the starting point ends up, the take-off platform ended up much larger than originally planned. We anticipate many years of enjoyment from the zipline, thanks for making such a great product.”

Posted 1 year ago

“Excellent personal service and great products”

Posted 1 year ago

“Great company, great product! Very well made, the kit is easy to install and the instructions are helpful. They need to offer more items and prices are quite high, but the products are worth it. It would be nice to have legal information or resources on having these in our backyards. Since that's part of the company name.”

Posted 1 year ago

“I JUST RECEIVED ALL PACKAGES. I AM GOING THRU INSTALLATION INFORMATION. AS SOON AS THE WEATHER WARMS UP I WILL PROCEED WITH THE PROJECT.MR DILLON, NATHEN AND ROB WERE VERY HELPFUL IN ANSWERING ALL MY QUESTIONS. I HOPE MY ZIP WILL WORK AS PLANNED. LEO”

Posted 2 years ago

“Speedy and cheaper than buying from Amazon!”

Posted 2 years ago

“Very fast delivery of product”

Posted 2 years ago

“First time purchase and very happy with the service and quality. Ordered on a Monday and received the cables (for my little suspension bridge) on Wednesday, just as I ordered them. Not a typical shopping experience these days, so quite refreshing when it happens. Will no doubt be purchasing more in the future. Thank you!”

Backyard Ziplines 5 star review on 18th February 2022

Backyard Ziplines 5 star review on 18th February 2022

Backyard Ziplines 5 star review on 18th February 2022

Posted 2 years ago

“Very helpful answering questions and giving tips before I even put my order in.”

Posted 2 years ago

“Went to fast, hurt my shoulder”

Posted 2 years ago

“It arrived very quickly. Everything was there -- no missing parts! and the instructions were clear and easy to follow. Installed it over the weekend and it is amazing. The grandkids (and grandparents) love it. It is much better than we anticipated.”

Posted 2 years ago

“Products are great and items were shipped out fast.”

Backyard Ziplines 5 star review on 11th October 2021

Posted 2 years ago

“Fantastic company and the sales representative is amazing. Great at listening to your needs and interests and matching you up with the perfect setup. He is extremely knowledgeable and passionate about his work. They sell top quality equipment! I would highly recommend this company.”

Posted 2 years ago

“Such helpful staff and high quality products. I called the helpline several times over a few weeks w different questions regarding my zip line set up. Staff were always ready to help w patience and knowledge. Thanks for all!”

Posted 2 years ago

“Rob Mortimore was absolutely amazing”

Posted 2 years ago

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Backyard Ziplines is rated 4.7 based on 175 reviews