ATN Group Reviews

Name: ATN Group
Address: Digital World Centre, Media City,, Salford
Rating: 4.85

4.9 Rating 317 Reviews

97 %

of reviewers recommend ATN Group

Company Reviews

Questions

Metrics

4.9

Based on 317 reviews


Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 368 8231

Location:

Digital World Centre, Media City,
Salford
M50 3UB

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ATN Group 5 star review on 13th June 2017

Ryan

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called in absolute dispair. James answered and was nothing short of fantastic. He explained everything very clearly to me, and took time and trouble to take me through the situation step by step. I’m so grateful for his clear and concise help and valuable information. An absolute asset to the organisation. He’s quite probably, literally saved my life. Anyone in my situation should not hesitate to speak to James. So grateful! Gavin.”

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Posted 5 years ago

“Lee was incredibly knowledgeable and helpful. He explained things with accurate analogies which helped to understand what was happening very quickly. I am very glad I decided to call these guys first! Thank you for your help!”

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Posted 7 months ago

“Called with an issue around a bailiff enforcement letter, was told they could absolutely help and stop the action and agree a payment plan with the enforcement agency, felt so relieved and was put through to another advisor who started talking about IVA and debt management plans, was then transferred to an accountancy company who started to talk about consolidating debts and then told me they couldn’t help with the enforcement notice and that this information hadn’t been shared with them when I was transferred to their team. Initial relief very quickly turned to confusion and more stress than when I started”

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Posted 2 years ago

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to my attention. I have listened to the call recording of the advice provided. As you were dealing with aggressive High Court Enforcement action against you, the options for dealing with this were limited to the many options offered. Once again we are sorry that we were unable to help further on this occasion with the provision of the limited legal options available to diffuse your current situation.

Posted 2 years ago

“these guys were great they gave easy to understand advice without being judgemental and helped lift a very heavy burden, they took their time to talk to me even while being extremly busy and all this was free, thank you for being there for me when it was very much needed, xx”

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Posted 4 years ago

“Even on a Sunday you can use chat, they advise you.”

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Posted 5 years ago

“Thank you for your help and advise good friendly service... would be happy to recommend.”

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Posted 5 years ago

“Very very happy with the advice and gave me advice that's best for me well recommended 💯👍”

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Posted 6 years ago

“Excellent service. Professional & friendly. Sorted my problem straight away. Would recommend to anyone.”

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Posted 6 years ago

“After contacting this company for some advise, I spoke to a lovely gentleman called lee, who helped me beyond believe, the advise that was given was unbelievably helpful, if I ever have any more queries I would not hesitate to contact him again, thanks so much ????”

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Posted 7 years ago

“Received a huge amount of help and put my mind at easy hugely recommended”

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Posted 7 years ago

ATN Group is rated 4.9 based on 317 reviews