Barclays Reviews

1.4 Rating 738 Reviews
D
Happiness Grade

Barclays have a Customer Happiness Grade of D. Customers are happy with their customer service but are unhappy with their refunds.

F

Refunds - Difficult

33.33%
Industry Average
Nothing more than a bunch of unprofessional and corrupted 🤡🤡🤡 they supposed to look after customers and their money. But do NOT want to refund disputed transactions.
- Gino
It's a smart scheme protecting scammers by Barclays! According to their logic, I can go to a Rolex store, purchase watches for £10,000, return to the bank, say they scammed me for £10,000, and get a refund—having £10,000 in cash and watches worth £10,000.
- Mark
It should be a simple refund.
- Andy White
72.73%
Industry Average
Went to the Harrow branch on 10th March 2024. We went upstairs to see Asu, she was very professional. I would like to commend her for giving us such a wonderful service.
- Anonymous
Excellent service and ease of use. I strongly recommend.
- Manju Vijayakumar
I just spoke to a man named Jack and he was above and beyond helpful, Barclays please recognise his good service! Thank you Jack! And I’ll email the call details for Barclays to spot identify guy
- Anonymous