Barnie's Coffee & Tea Co. Reviews

4.8 Rating 4,998 Reviews
94 %
of reviewers recommend Barnie's Coffee & Tea Co.
4.8
Based on 4,998 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Barnie\'s Coffee & Tea Co. Reviews

About Barnie's Coffee & Tea Co.:

Almost four decades later, Barnie's Coffee & Tea has won prizes at international coffee competitions for its flavored and single-origin coffees. But winning gold feels kind of hollow when there's no one to share it with. So we make sure to make the little things count. To make memories for you, with you. We don't play games, we don't do coffee snobbery. We just strive to be as simple, honest and good as a great cup of coffee. Your cup of coffee. Wherever you go, we want to be right there with you.

Visit Website

Write Your review

Tell us how Barnie's Coffee & Tea Co. made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
The coffee is always awesome, I called customer service for assistance with delivery, they never called back but they did as I asked in my message. It would have been nice to receive a call back.
Helpful Report
Posted 1 year ago
I woukd give 5+ stars if they woukd respond to my multiple messsages about exchanging 2 bags of ground coffee. I’ve discovered the chocolate flavors I cannot tolerate due to reflux. According to their return policy I can exchange unopened bags of which I have one. And a one time e change on an opened bag. I kept the mocha truffle in my first order even though I can’t drink it. But trued the Chocolatey Chocolate Hazelnut and German Chocolate Cake on my second order After one cup of the first I realized it’s any of the chocolate flavors —except the sweetheart blend. I have emailed twice with no response. Called today for “immediate assistance” and left a message. Love the other coffees but if customer service is not up to par I may have to rethink future orders. I’m needing to order more now but waiting.
Helpful Report
Posted 1 year ago
Santa's White Christmas is a holiday tradition. We ordered several bags this year, after not being able to for a few years. I couldn't wait to get it. Sadly, the coconut-powdered white grounds, carmely undertones, and that one-of-a-kind flavor is no where to be seen. It's decent coffee but not what I wanted. When did the recipe change?? PLEASE CHANGE IT BACK!
Helpful Report
Posted 1 year ago
The flavored decafs are good but extremely weak in flavor. Tastes like regular coffee with no distinct flavor. I also would like whole bean rather than ground coffee.
Helpful Report
Posted 1 year ago
Barnie's Coffees have distinctly wonderful and decadent flavors. So enjoyable! The customer service at Barnie's is not so great. I contacted them via email and phone message as I ordered whole bean, but received ground coffee, and they have yet to respond 2 weeks later.
Helpful Report
Posted 1 year ago
I didn't find the coffee as favorful as I have in the past. The taste of chocolate was weak. I wish your decaf flavored coffees were sold in stores. I could almost buy another pound of coffee with the money I pay for postage. That's why I don't buy more frequently. Even the Santa's White Christmas that's sold in the stores has no decaf alternative. There are many people like me who love coffee but can't handle the caffeine. No one offers decaf flavored coffees in the store.
Helpful Report
Posted 1 year ago
Excellent coffee but the flavors I ordered are very weak. Both the Southern Pecan and Hazelnut need a much stronger flavor!
Helpful Report
Posted 1 year ago
My family and I love your coffee and have been drinking it since you had a store in Ocean County NJ decades ago. A few times a year, especially around Thanksgiving and Christmas, you had a great sale, and I would stock up for gifts, birthdays, etc. There were no sales in the past 2 years, and along with shipping charges, your coffee is too expensive to buy in the quantity that I used to. The last order was for gifts for my mom and brother. I didn't get anything. Really disappointing. The coffee is still the best.
Helpful Report
Posted 1 year ago
We enjoy Barnie's coffee, however, we have had to order elsewhere since they offer so few whole bean products.
Helpful Report
Posted 1 year ago
Bags are a disgrace. Too small.
Helpful Report
Posted 2 years ago
I am very frustrated when you come out with new flavors they are never K cups. When is this going to change…tired of the old stuff
Helpful Report
Posted 2 years ago
At age 87, my taste may have changed. I am disappointed in the taste of White Christmas. Many years ago, when I went to my daughter's in FL. that was my favorite. Now it tastes similar to my regular coffee.
Helpful Report
Posted 2 years ago
Decent quality coffee with a variety of flavors from a small Florida company.
Helpful Report
Posted 2 years ago
I love the simplicity of the site and ease of placing my order. I am, however, disappointed that as a longtime customer, I don't receive discounts.
Helpful Report
Posted 2 years ago
White Christmas used to taste so good a few years back. The k cups I bought this year are very bitter. Very disappointed. It used to be my favorite coffee!
Helpful Report
Posted 2 years ago
I was thrilled to find Barnie’s selection of flavored decaf. I tried 6 of the ground coffees. The smell was better than the taste. I somewhat enjoyed the english salted toffee, bourbon praline, creamy buttery caramel, and southern pecan. I could not choke down the cinnamon macadamia nut. The Santas White Christmas tastes like soap. I know everyone has different tastes, but this was really disappointing. I considered trying some different flavors but I hated the waste of having to throw out 2 bags I couldn’t force myself to drink.
Helpful Report
Posted 2 years ago
It’s aight
Helpful Report
Posted 2 years ago
I am amazed that you are forced to leave a voice-mail for a return call by customer service. I am contacting you when it's convenient to my schedule, not yours.
Helpful Report
Posted 2 years ago
The coffee was not as good as I remember so sadly I will not be ordering again.
Helpful Report
Posted 2 years ago
I've been a Barnies fan for several decades. Although I can get a few flavors locally, and can order online, its just not my favorite. I used to buy the entire 5 lb bags, but the stores will not ship from the store. So because I love Barnies coffee, I will likely drive 2 hours to Orlando to get the freshest coffee or seek an alternate coffee.
Helpful Report
Posted 2 years ago
Barnie's Coffee & Tea Co. is rated 4.8 based on 4,998 reviews