Barnie's Coffee & Tea Co. Reviews

4.8 Rating 4,998 Reviews
94 %
of reviewers recommend Barnie's Coffee & Tea Co.
4.8
Based on 4,998 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Barnie\'s Coffee & Tea Co. Reviews

About Barnie's Coffee & Tea Co.:

Almost four decades later, Barnie's Coffee & Tea has won prizes at international coffee competitions for its flavored and single-origin coffees. But winning gold feels kind of hollow when there's no one to share it with. So we make sure to make the little things count. To make memories for you, with you. We don't play games, we don't do coffee snobbery. We just strive to be as simple, honest and good as a great cup of coffee. Your cup of coffee. Wherever you go, we want to be right there with you.

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Anonymous
Anonymous  // 01/01/2019
Over the years White Christmas formula has changed. Now it just tastes like all the other seasonal coffees out there. I won't be purchasing again. Too bad you messed up such a great coffee.
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Posted 5 years ago
I'll try to make a long story short. I ordered 3 boxes of Barnies cafe blend in November . About 5 days later the order arrived but with Santas White Christmas instead. After several emails which just elicited a form letter/email I called customer service. It happened to be during non office hours so l left a message which was ever returned. A couple days later I did get someone in the phone to try and fix the order. I asked for a return label and "the correct order for Cafe Blend". It took 2 calls to get the return label sent to me by email. Finally about 3 weeks after the original order the correct coffee arrived. It is very good coffee so I will continue to order it. I even got an extra box presumably for all the trouble and wait time.
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Posted 5 years ago
For the past 15 years we have been ordering Santa’s White Christmas, however the last two years the quality of this blend has decreased significantly. Last year I sent an email about this same issue with no reply. If you do not reply this year about this issue I will no longer be buying coffee from Barnies. Which saddens me greatly because it was my favorite coffee. Sincerely, Jeff Luce Jaljr00@ yahoo.com
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Posted 5 years ago
Mr. Luce, Thank you for being such a loyal customer. We're very sorry to about your dissatisfaction with the Santa's White Christmas blend. Someone from our team will be reaching out today via email.
Posted 5 years ago
I've been ordering from barnies for years and was disappointed you didn't have whole bean santas white christmas. I like to grind my own coffee and the ground coffee not as fresh. I won't order next year if there's no whole bean
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Posted 5 years ago
I used to buy nothing but Barnie's coffee. Then the local store closed and Starbucks moved in which I absolutely won't buy. However, your coffee does not seem the same as it used to be. I only use flavored coffee and it just isn't the same. I'm not sure if it's because I use single serve coffee cups - maybe the ground is better, but I've been disappointed in what I've ordered as the flavor just isn't there anymore. You also discontinued my favorite, cinnamon butter cookie.
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Posted 5 years ago
The coffee is great but shipping times are terrible. It took almost 2 weeks to receive my shipment.
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Posted 5 years ago
Santa’s white Christmas has little flavor this year!! Very disappointed....
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Posted 5 years ago
Was confused shopping at Publix Sarasota Love your Blends Asked for help The Brand gets lost bottem shelf The old packaging was better as it stood out to the Brand And Times us older folk remember
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Posted 5 years ago
Nice to see the new branding? I would have stuck w original logo and branding It’s Like a Old Sweater It is well known and Comfortable I love the Brand! I think the old Salts like me Respect the Original Barnie ❤️
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Posted 5 years ago
FedEx Smartpost is not always the faster option. My package bounced around so much. Somehow arrived two days early then told.
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Posted 5 years ago
I liked it better when you sold full pounds of beans and you could call to order. I used to get 6 pounds of beans a month from you. Now it seams you are mainly into flavored coffee and your prices have really gone up. I ordered the new pistacio flavor and was dissapointed in how long it took for the coffee to get here being only 2 states away. sorry to say that Ive been buying starbucks because its a lot easier to get.
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Posted 5 years ago
Love Barnies coffee and have had it for years and years. I do miss them a lot at the malls! Always loved the mall stores. The only bad thing I have to say that it takes a long time to receive your coffee when you order online...maybe one day that will change. _
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Posted 5 years ago
Was delighted to be able to order Barnies Coffee as my local Barnies is no longer.
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Posted 5 years ago
I ordered the 6 flavors of Kcups offer and received ground coffee instead. I sent an email and have not received an answer about what I do with this coffee and how I get what I ordered.
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Posted 6 years ago
i only rate barniescoffee.com as average because it turns out my order was somewhat wrong. i did not order decaffeinated coffee but that is what was delivered. i ordered it for my in-laws who said that was fine with them so i did not complain. if it were for me however, i would have.
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Posted 6 years ago
average
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Posted 6 years ago
I have LOVED Barnies Coffee for more than 10 years but the value has changed a bit. I noticed the 15% off when you order by the case applies to the decaf price which is less expensive. I am NOT getting 15% off the regular coffee. I also noticed the bagged coffee is much cheaper in the grocery store. I think Barnie's should take better care if their loyal customers especially since their brick and mortar stores have disappeared.
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Posted 6 years ago
Part of my order was incorrect. I emailed customer service, but never received a response.
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Posted 6 years ago
Hard to navigate
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Posted 6 years ago
Product came in a strange way shipped Fed ex then transferred to USPS.
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Posted 6 years ago
Barnie's Coffee & Tea Co. is rated 4.8 based on 4,998 reviews