Baseus Reviews

1.3 Rating 95 Reviews
7 %
of reviewers recommend Baseus

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Baseus 5 star review on 23rd March 2024
Robin
Baseus 1 star review on 16th March 2024
Close Down The Business It’s SAD
Baseus 1 star review on 13th March 2024
Natalie Ancar
Baseus 1 star review on 14th February 2024
Latonia G
Baseus 1 star review on 25th January 2024
Anonymous
Baseus 1 star review on 18th January 2024
TL
Baseus 1 star review on 18th January 2024
TL
20
Anonymous
Anonymous  // 01/01/2019
5
Robin
This place is fraudulent please don’t purchase anything off of their website. The pictures that they post are photoshopped from other places that have closed so they’ve Photoshop those it’s not the real thing they actually saw their clothes and then send them to you. It’s not the same.
Baseus 5 star review on 23rd March 2024
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Posted 1 month ago
1
Close Down The Business It’s SAD
BIG 🇨🇳 FLAG!!! DONT SHOP WITH THIS PLACE. The women that are stating they receive their purchase in a timely manner they live there. This company is based out of china it’s not worth it 6 - 7 weeks before getting your items DONT DO IT…PLEASE DONT
Baseus 1 star review on 16th March 2024
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Posted 1 month ago
1
Natalie Ancar
My nephew purchased a Baseus Magnetic power bank battery pack 6000mAh wireless portable. And on March 9th, this charger burst into flames and causing my sister car to catch fire and her kids had to jump out of a moving car. Now they are suffering from injuries and traumatized. The picture speaks for itself. My sister lost her car and almost lost her kids. Don’t order from them!
Baseus 1 star review on 13th March 2024
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Posted 1 month ago
1
Latonia G
Indeed two suits on January 19th 2025 it is now February 13 and still have not received my item. I have emailed and they have responded several times with the same response it’s on it way. They give me tracking and since January 25 it’s still in China and now they say they can’t refund me my money back. Please avoid this site. They are stealing people money and sending items to the customers
Baseus 1 star review on 14th February 2024
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Posted 2 months ago
1
Verified Reviewer
Run do not run. They will try at all cost to not honor their return policy by charging $30 for shipping it back or trying to get you to keep it at a 20% discount
Baseus 1 star review on 25th January 2024
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Posted 3 months ago
1
TL
If I could give them 0 stars I would. I don’t mind shopping from China - that's not the issue. The issue is that they DONT TELL YOU THAT!!! They use a Jamaica NY address and tell you the product is shipped. Then it sits in NY for weeks. While they update shipping every few days so they don't lose their paypal monies. All correspondence to them is responded with "its not our fault". I ordered on 11/18 and the tracking STILL says Jamica NY [see pics]. For those who use PayPal as a seller, we know they hold your money till item is shipped. This company receives your money and then orders the product. Most likely the products are made to order as well. If I know the shipping is 8 weeks and still order then I am good to wait - IF they were HONEST about the turn around time. They are not. I filled a complaint with my CC company and they reversed the charge from PayPal. It's a shame shoddy sellers ruin it for the good ones. THIS IS WHY I only use a CC attached to PayPal online anymore. Too many scammers.
Baseus 1 star review on 18th January 2024 Baseus 1 star review on 18th January 2024 Baseus 1 star review on 18th January 2024 Baseus 1 star review on 18th January 2024
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Posted 3 months ago
1
Verified Reviewer
I ordered 2. Received 1.(not the best quality) Second is stuck at usps. They told me to go get it. That was not the arrangement. Post office said tracking number not eligible for inquiry. They still will not check it out or give me my refund.
Baseus 1 star review on 8th January 2024 Baseus 1 star review on 8th January 2024
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Posted 3 months ago
1
Unverified Reviewer
If I could leave zero stars I would. This company does nothing but lies! They send fake usps tracking #'s and keeps sending updates saying the package is still in Jamaica, NY the entire time. Nothing was ever received and some customer svc agent named Renee responds sending you the same tracking # you already had saying it shipped in 2 seperateshipments. All a fraud! Asked for a refund no response!
Baseus 1 star review on 24th May 2023
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Posted 11 months ago
1
Unverified Reviewer
Do they even read the reviews? I paid this company and I have yet to receive my merchandise. I even chose express delivery. I’m so disappointed. I’ve even tried emailing them and they won’t respond.
Baseus 1 star review on 14th January 2023 Baseus 1 star review on 14th January 2023
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Posted 1 year ago
1
Verified Reviewer
This company refuses to cancel the order that should have been shipped 8-15 days. We are at day 23 order not shipped but stucked in Grand Prairie. This is not correct the order hasn't shipped. Very disappointing as a customer!
Baseus 1 star review on 27th December 2022 Baseus 1 star review on 27th December 2022
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Posted 1 year ago
1
An Upset Customer
Shipping error / Not to mention the amount of bad reviews I’ve just read. I purchased my items on 11/8/22. Today is 12/14/22 and I have had a shipping issue since 11/19/22. It shows that the items are waiting to leave the facility. It keeps updated the same thing.
Baseus 1 star review on 14th December 2022
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Posted 1 year ago
1
Viacheslav
My case: Order ID: 3019530156683747.I paid for power bank 30,000mah, the seller https://www.aliexpress.com/store/1101213261 at first confirmed delivery to Hawaii US but afterwards refused to make shipping for the different reasons such as no logistic possibilities, due to covid, blah-blah-blah. Meantime the same power banks as a matter of fact was delivered by this seller to USA in this November.(it is clear from customer's feedback on seller's webpage). I think the seller don't want to supply it due to his own vision of that deal. (not profitable for him after solid discount received by me on 11.11 sale). Not recommend this seller.
Baseus 1 star review on 25th November 2022 Baseus 1 star review on 25th November 2022
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Posted 1 year ago
1
Verified Reviewer
I ordered two dresses which took a month to arrive. When I finally got it, the quality is so very poor!!! Wow, not as advertised at all!!! This company is a scam, DO NOT ORDER FROM THEM!!!! Like so many buyers have said, I wish I had read these reviews before I ordered.
Baseus 1 star review on 13th November 2022 Baseus 1 star review on 13th November 2022
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Posted 1 year ago
1
Verified Reviewer
Buyers beware ,I ordered this dress it didn’t say it was neon orange also it’s dirty smh
Baseus 1 star review on 11th November 2022 Baseus 1 star review on 11th November 2022
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Posted 1 year ago
1
Valerie
I ordered 2 outfits from them but only received 1. I was notified beforehand that one item was sold out. I was given the option of choosing something else or my money back. I chose my money back and that was in September. I HAVE NOT RECEIVED MY MONEY NOR WILL THEY RESPOND BACK. Needless to say that the one order that I did receive is TRASH, it looks like one piece pajamas. I'm going to reach out to PayPal for my refund.
Baseus 1 star review on 10th November 2022
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Posted 1 year ago
1
Disappointed!!!!
To whom this may concern beware DO NOT ORDER ANYTHING FROM THIS SITE. IT'S A SCAM. THE DIGITAL TOUCH WITH THEY DID IS BEAUTIFUL ON THE WEBSITE. THE CLOTHING IS TRASH. IM OUT AN $150. THE RETURN ADDRESS AND PHONE NUMBER IS BS. YOU DON'T HAVE TO BELIEVE ME IF YOU HAVE MONEY TO THROW AWAY. PLEASE HELP SOMEONE IN NEED. PS BEWARE!!!!
Baseus 1 star review on 7th November 2022 Baseus 1 star review on 7th November 2022
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Posted 1 year ago
1
LS
Just received my 1 blouse today after waiting 2 weeks. I also paid the extra $12 for the expedited shipping. When I opened the shirt the material is a bit cheap (I'll work with it), but my issue was the sizing (I'm a 16 and ordered 16/18). The blouse was 2 sizes smaller. Lastly, the blatant short sleeves. In the pic online the sleeves of this blouse was to the models elbow, this garbage that was sent was 3-4 inches of a sleeve. Ugh. What a waste of money. You try to give these online stores the benefit of the doubt damn. Be cautious of this seller.
Baseus 1 star review on 4th October 2022
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Posted 1 year ago
Baseus is rated 1.3 based on 95 reviews