Basset & Gold Reviews

4.5 Rating 300 Reviews
91 %
of reviewers recommend Basset & Gold
4.5
Based on 300 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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Phone:

0800 249 4555

Email:

nicholasw@bassetgold.co.uk

Location:

Finsbury House23 Finsbury Circus
London
EC2M 7EA

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Anonymous
Anonymous  // 01/01/2019
What is the basset gold support group on facebook called?
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Posted 4 years ago
There is now a Facebook support group. All investors should join.
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Posted 4 years ago
I spoke with manager two weeks ago and he told me that everything was fine, so if anyone another rip off same as the last one. LCH
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Posted 4 years ago
Just another scam investment firm ripping 1000s of people off. Now over £30M pounds has been lost, you'll find there isn't a safety net at all and the administrators will rip you off just as much.
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Posted 4 years ago
Shock and sadness how could this happen again after the LCF Scam all the BASSET AND GOLD bondholders must get together and do as the victims of London capital and finance have done open a Help Group Page on Facebook For Basset and Gold Bondholders POWER in numbers go to face book and anyone can start a bondholders group and proof to join could be a question about the bond they hold such as its color ect that way all the victims can help one another bless you all .
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Posted 4 years ago
I heard today that Basset & Gold are now in Receivership which means my investments have crashed. It was a bit too good to be true but 8% interest was being paid into my account monthly. I don't really understand as a creditor how one goes about limiting the loss with the Receivers but now is the time to learn I suppose. I guess we are victims of the Corona Virus like lots of others. I wish they could treat it like the Flu which claims far more victims in the same categorybut nobody makes a fuss.
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Posted 4 years ago
Hi All I am yet another one of those who is now in fear of losing a large portion of my retirement saving. I am happy to join in on any combined effort to force the liquidators to give us old age savers priority for rescue payments. Tim Hillion
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Posted 4 years ago
I think all the bond holders need to get together so if we do not get the outcome we want and need we can take it further together. I for one they have ruined my life after work just like many others.
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Posted 4 years ago
I think what we need to do is all get together so if we do not get the outcome we all need we can take it further TOGETHER. We trusted those people with our retirement and due to bad decisions on there side they have thrown it all away. I do not have words to describe how I am feeling right now.
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Posted 4 years ago
Since the company went into administration I have tried ringing the phone numbers listed. None of them answers. Barry Douglas the manager I dealt with does not nswer. Wii there be any refunds of our savings , for some quite substantial
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Posted 4 years ago
another investment firm to go into administration. Signs were there may last year not taking any more finance. Wonder how many pennies in the pound will we get back and will we get our money before the virus gets us. Happy days
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Posted 4 years ago
I put up a review a couple of years ago, but just tried to find it, its been deleted, could of only been a year or so ago, Got many investment with BG, used to deal with MEGAN PATERSON, she was wonderful, but have found out she has gone to pasture new, she was always very helpful, always phoning me with updates, now I am with someone who hardly contacts me, only when I make a mistake in sending documents that are not to the companies satisfaction for maturity purposes. Good Company to do business with, but I wish MEGAN was still there. Megan if you read this please come back.
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Posted 4 years ago
I got a phone call from a lady saying that she was taking over from Hannah Leverly my relationship manager and would send me an e mail. That was three weeks ago and am still awaiting the e mail. I wish I could remember her name but at the moment am cut off from my investments and do not know what is going on.
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Posted 4 years ago
Like many other customers I would have said I was extremely happy with Bassett and Gold until this month. I contacted my fund manager in November and completed the forms he told me to do. I then was contacted by email by another person who emailed me twice more before Christmas and then nothing! Last week I telephoned and was told some one would call me back and no one did. I called again the next day and eventually was put though to my find manager who showed little interest but assured me that he would sort the issue and email me that day. I am still waiting and getting very anxious about the safety of my investment.
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Posted 4 years ago
I started investing with BG three years ago and the service was good when Daniel was relationship manager. Since he moved on things have gone down hill somewhat. Two of my emails expressing interest in a bond have gone unanswered and the website is still faulty after several months.
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Posted 4 years ago
I feel that Basset and Gold are an absolutely reliable firm. Have always known they do what they say.
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Posted 4 years ago
Really good service by staff who have made the investments clear and made clear the risks involved to. I feel confident that this company is on top of it's game and that makes me feel that my money is secure in their hands.
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Posted 4 years ago
Everything about B@G is first class. High returns always on time excellent pr easy to use website. But the best thing about this firm is the attention given to their clients from the personal fund managers. Mine is Megan Patterson whom i had the pleasure to meet in their west ham united box. I will be increasing my investment in the new tax year.
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Posted 5 years ago
From Serge I must say that the service received from my relationship Manager, Visar, has been spot on. Courteous and prompt in answering my queries and reassuring, when doubts step in. It is now 3 months since I come across Bassett & Gold and my regular income just got to my account on the due date and I look forward to a long and excellent relationship.
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Posted 5 years ago
Best investment company I 've dealt with. Everything is spot on and explained clearly. Interest payments always on time. Also the little freebies are nice. 5 stars and very well earned
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Posted 5 years ago
Basset & Gold is rated 4.5 based on 300 reviews