Beauty Base Reviews

Name: Beauty Base
Address: Unit13, Space Business Park, Abbey Road, Park Royal, Unit13, Space Business Park, Abbey Road, Park Royal, London
Rating: 4.69

4.7 Rating 6,519 Reviews

93 %

of reviewers recommend Beauty Base

4.7

Based on 6,519 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

Write Your review

Tell us how Beauty Base made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beauty Base 3 star review on 20th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smells lovely but not long lasting.”

Helpful Report

Posted 4 years ago

“I liked the eyeshadow palate it was very pigmented lots of lovely colours and I have enjoyed it a lot. The mascara didn’t do much in all honesty I had a mascara that was cheaper than the one I had now and that added more volume and length to my eyelashes. The banana powder works well but I think I may be allergic to it as I had a breakout after using it but my skin is very sensitive the effect it had on the skin was brilliant though very HD. As for delivery it came on time not damaged and the free sample was a great addition.”

Helpful Report

Posted 4 years ago

“Service very good price £17.45 for an OPI nail polish is far too expensive. My error. I will not order again.”

Helpful Report

Posted 4 years ago

“Good and reliable. Thanks”

Helpful Report

Posted 4 years ago

“Too soon to know as yet.”

Helpful Report

Posted 4 years ago

“everything is good but you should have free delivery option so we could order more.”

Helpful Report

Posted 4 years ago

“This was brought as a gift so not opened as yet but olympea is perfume they asked for so should be good”

Helpful Report

Posted 4 years ago

“The products are fine and the prices are good. However, I checked the reviews of this website beforehand and many people had written that this company delivers very quickly. I also checked their shipping policy and their website states "allow 48 hours for dispatch". I ordered from them on a Saturday and my order was not dispatched until Wednesday, arriving on the next Saturday. I emailed them about this and they said to hold on because some of the products I had ordered they did not actually have in stock. I personally felt that they should have informed me that some items were out of stock and given me the option of whether I wanted to wait for those items to be back in stock. The reason is because I needed the order to come at a certain time, and obviously dispatch did not happen within 48 hours. I asked them to ship with next day delivery, they did not, in fact they shipped with Yodel. Yodel said they would deliver on the Friday, but they didn't they delivered on the Saturday.”

Helpful Report

Posted 5 years ago

“The item I wanted was a great price of £7.99 but I wanted next day delivery... which was also £7.99 my only issue I’d that it didn’t come the next day it took 3 days to arrive.it did not reach the Royal Mail office until after the 2nd day I feel a bit cheated out of the cost paid for delivery”

Helpful Report

Posted 5 years ago

“Very happy with the product. But only problem is I asked for my product to be wrapped in gold wrapping bug this never happened.”

Helpful Report

Posted 5 years ago

“Took too long to deliver”

Helpful Report

Posted 5 years ago

“The product took a week to arrive at the address”

Helpful Report

Posted 5 years ago

“Stop using royal mail for deliveries. if not in when delivered10 mile round trip to collect”

Helpful Report

Posted 5 years ago

“Perfume didn't last”

Helpful Report

Posted 5 years ago

“Got the product ok, was good and what I ordered, I paid the extra delivery but it took a bit longer than expected but within a week.”

Helpful Report

Posted 5 years ago

“Product delivered”

Helpful Report

Posted 5 years ago

“Found the site really easy to use, well priced and loved the fact my free delivery discount code worked. My package was a bit slow coming which was the only thing I was a bit disappointed about but however it came and was well packaged, my girlfriend loved it. Thank you very much beauty base”

Helpful Report

Posted 5 years ago

“The gift wrapping service is great, wrapped so neat. However my message on the gift tag had a problem - the name was spelt incorrectly! Otherwise, happy with purchase.”

Helpful Report

Posted 5 years ago

“It did not on this occasion....You or Royal Mail sent the package to the wrong Depot hence delivery delayed and we were not able to track item once this had happened”

Helpful Report

Posted 5 years ago

“I bought the perfume as a present so haven’t tried it myself. The website said all the perfumes were gift wrapped which is why I bought if from you but it wasn’t which was disappointing”

Helpful Report

Posted 5 years ago

Beauty Base is rated 4.7 based on 6,519 reviews