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Beauty Base Reviews

4.7 Rating 6,519 Reviews

93 %

of reviewers recommend Beauty Base

Company Reviews

Product Reviews

4.7

Based on 6,519 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

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Beauty Base 3 star review on 20th June 2022

Beauty Base 5 star review on 14th June 2020

Beauty Base 5 star review on 3rd June 2020

Beauty Base 5 star review on 27th May 2020

Beauty Base 1 star review on 2nd May 2020

Beauty Base 4 star review on 28th April 2020

Beauty Base 5 star review on 27th April 2020

2

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying to find my correct colour it’s difficult online , had to bin the product as it was too yellow for my Skin colour I’m Caucasian and use the more pale browns only max facto had the right natural colour for me. It’s hard to find a replacement colour sorry.”

Posted 3 years ago

“Food service”

Posted 3 years ago

“I’m disabled an unable to get out. Beauty Base allows me to peruse and buy my favourite items still. Good mixture of brands across the board. Well worth dealing with.”

Posted 3 years ago

“Fast delivery, quality products at cheaper prices. Perfect!!!”

Posted 3 years ago

“XXXXX PRICE PRICE XXXXX”

Posted 3 years ago

“Ropey company. Purchased as normal at checkout and later received threatening letters from their payment partner Klarna. Both recognised it as a mistake but neither took responsibility to fix the issue, demanding I paid twice or threatening court action. Many others have had the same issue. Beauty Base failed to register my complaint despite asking 5 times or escalate the matter. Charlatans. Avoid at all costs.”

Posted 3 years ago

“Great service, excellent prirnce”

Posted 3 years ago

“Love what I got.Good pricing as well.”

Posted 3 years ago

“Good prices & delivery. Can,t comment on items bought as they were presents.”

Posted 3 years ago

“excellent service and brilliant prices fast deliver...”

Posted 3 years ago

“It’s very good deodorant 👌👌👌👌👌”

Posted 3 years ago

“Good service quick delivery service”

Posted 3 years ago

“I continue to receive threatening letters from Klara (via yourselves) for a purchase I paid in full at checkout. You have emailed me stating this is an error, which Klarna have confirmed, however they continue and the tone is only becoming more threatening, including court proceedings because I refuse to pay twice for a product. Beauty Base have shown a complete lack of ownership of this issue and disregard for their customers. Avoid at all costs.”

Posted 3 years ago

“Price was according to my budget. Parcel came in time.”

Posted 3 years ago

“Suman was super super helpful !”

Posted 3 years ago

“Ordered special offer, good communication all round (company and Royal Mail) arrived quickly and well packed. Fantastic smell may order again for pressies.”

Posted 3 years ago

“Ordered a gift set for next day delivery - BB staff went above and beyond to ensure the package arrived the next day. Excellent service🏆. I’m a very happy customer and will definitely order again!☺️”

Posted 3 years ago

“Very pleased with my eyeliner, arrived quickly, I will buy from here again.”

Posted 3 years ago

“Hugely disappointing as one of the aftershave bottles was damaged and the majority of the contents had leaked over the rest of the box.”

Posted 3 years ago

“I was extremely happy with the price and delivery is very quick.”

Posted 3 years ago

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Beauty Base is rated 4.7 based on 6,519 reviews