BECK EVANS Reviews

Name: BECK EVANS
Address: beck evans Cray RoadSidcup, SIDCUP
Rating: 4.92

4.9 Rating 4,628 Reviews

100 %

of reviewers recommend BECK EVANS

Company Reviews

Metrics

Info

4.9

Based on 4,628 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

Write Your review

Tell us how BECK EVANS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BECK EVANS 5 star review on 18th April 2024

442

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All staff very courteous and professional. Good to see there’s a ladies loo - nice and clean. A little wait for the handover of the vehicle - would have been nice to have been offered a coffee.”

Helpful Report

Posted 2 years ago

Thank you Julie. We really appreciate your feedback and will definitely mention to the team about providing refreshments if there is a delay. We strive to achieve a first class service and really appreciate it when we can take something from the feedback and improve our service. Happy driving. Team Beck Evans

Posted 2 years ago

“Communication could have been better but great apart from that.”

Helpful Report

Posted 2 years ago

Thank you for the feedback. As a family run business we do our best to provide a 5* service. Whilst 4*s is good we are sorry that on this occasion our communication could have been better. We hope that we can see you again in the future and we can prove that we are a 5* business. Thank you once again and in the meantime happy driving. Team Beck Evans

Posted 2 years ago

“Apart from delay I was happy”

Helpful Report

Posted 2 years ago

We are sorry that you experienced a delay but hope that you enjoy your new car. Thanks for taking the time to give us feedback - its very much appreciated. Team Beck Evans

Posted 2 years ago

“""”

Helpful Report

Posted 2 years ago

Thank you for the 5* feedback. Much appreciated. Happy driving. Team Beck Evans

Posted 2 years ago

“Thanks for resolving problem. Wonderful delivery driver.”

Helpful Report

Posted 2 years ago

Its appreciated you provided us with feedback Adam and we are pleased we were able to resolve the problem. We hope that everything is sorted now and you enjoy your new car. Team Beck Evans

Posted 2 years ago

“Would have been nice to get a bit of discount - otherwise a really great experience”

Helpful Report

Posted 2 years ago

Thanks for the review Ian its very much appreciated. We are also pleased you had a good buying experience with us. We do our best to be a competitive as possible and hope that we will see you again in the future. Happy driving. Team Beck Evans

Posted 2 years ago

“""”

Helpful Report

Posted 2 years ago

Thank you for the feedback - so happy we could help you. If there is anything we could have done differently to get 5*s please dont hesitate to let us know. Happy driving. Team Beck Evans

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

Thank you for the feedback its much appreciated. If there is anything we could have done to get 5*s please let us know, Enjoy your new car and we hope to see you again in the future. Team Beck Evans

Posted 2 years ago

“Good all round service and customer care.”

Helpful Report

Posted 2 years ago

That's really good to hear. Thank you for taking the time to give us feedback which is always very welcome. Happy driving. Team Beck Evans

Posted 2 years ago

“We bought the vehicle in April 2020 and in the last 12 months we've experienced a number of problems with the car relating to the DPF and brakes. The car's been back 3 times. So why 4 stars? Despite the problems, the desire by BE to accept them and get it resolved, provide a courtesy car, opening discuss the situation and in turn provide a good customer service experience has been great. The guys in the garage have all been awesome. We've been a bit unfortunate however the wrong has been put right and for that I give them credit. So, I would buy again from BE.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback. On the odd occasion things don't go according to plan and please accept our apologies that you faced some problems. We pride ourselves on our excellent customer service both pre and post purchase. We are pleased that we have been able to rectify the issues you have faced and look forward to seeing you again in the future. We will make sure the team get credit for being proactive. Thanks Team Beck Evans

Posted 2 years ago

“Good and very happy.”

Helpful Report

Posted 2 years ago

Thanks for the feedback. Team Beck Evans

Posted 2 years ago

“Very helpful explained everything clearly, very professional young man”

Helpful Report

Posted 2 years ago

Thank you for the review - hopefully we can get to 5* on your next visit.

Posted 2 years ago

“Very helpful dealt with delays excellently”

Helpful Report

Posted 3 years ago

Times have been challenging and we hope the delays did not cause you too much inconvenience. We hope to see you in the future. Thank you for the feedback. Team Beck Evans

Posted 2 years ago

“""”

Helpful Report

Posted 3 years ago

Thank you. If there is anyway we could make 5 stars please let us know. Team Beck Evans

Posted 2 years ago

“Karl was very helpful, explained everything clearly and is a very professional young man”

BECK EVANS 4 star review on 20th March 2021

Helpful Report

Posted 3 years ago

Thank you Fred, it was a pleasure dealing with you and we hope you enjoy your vehicle for years to come!

Posted 3 years ago

“I’m over the moon with my new car, it’s perfect thank you to Sean for arranging everything. Very easy to complete the paperwork and arrange a delivery. Thanks to the delivery driver too who drove over 300 miles to bring the car to me. Will definitely use again.”

Helpful Report

Posted 3 years ago

“Thank you Beck Evans for wonderful service through out the process , Matt is very professional and unbelievable; he helped me answering all my queries; I gave 4 star only because I was not allowed for test drive’ thank you”

Helpful Report

Posted 3 years ago

“Great service, good price, accurate and punctual delivery. Would definitely use again”

Helpful Report

Posted 3 years ago

“Mercedes E220 Estate After reading the good and bad reviews on Beck Evans I contacted Andrew and eventually bought a car without being able to view or test drive because of the distance between us. The car was everything i had hoped it would be, well described ( there were extras not in the description as well) and very well presented. Hand over was friendly and not at all rushed. The only improvement i would suggest is return calls were a little slow at times! emails were always answered fairly swiftly. Summary- You will always find good and bad reviews when dealing with the general public, My experience was a positive one and i will seriously consider buying from Beck Evans again. Thanks Andrew”

Helpful Report

Posted 3 years ago

“Very Professional, always available to talk too. Cars in really good condition”

Helpful Report

Posted 3 years ago

Thanks Alexis

Posted 3 years ago

BECK EVANS is rated 4.9 based on 4,628 reviews