To whom it may concern,
Dear Sir/Madam,
This letter is written to express my extreme satisfaction that I have had in relation to purchasing several vehicles from Beck Evans. The gentleman who is responsible for sales, Mr. Mattew Cooper, is singlehandedly responsible for the degree of satisfaction that I feel.
Mr. Cooper is very customer driven and clearly understands and appreciates what it means to produce a high quality customer experience. In addition, he is someone whom you can trust and rely upon. I say these things on the basis of the fact that I am from Trinidad, in the Caribbean, and I made all the purchases from Trinidad without ever meeting Mr. Cooper in person. I personally do not know Beck Evans, per se ,but through Mr. Cooper, I am now coming to know them better, and what I now know, so far, is quite pleasing.
Thank you for doing such a pleasing job and keep up the extremely high quality service that you have been providing.
These two vehicles were purchased through Mr. Cooper from Beck Evans. We are about to make a final payment on a Range Rover ‘Velar’ tomorrow, Monday 11th May, 2020.
Kind regards,
R-Noray - Trinidad
Richard Noray
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Just received my New Jaguar F Type from www.beckevans.co.uk I bought on line from videos and photos due to lockdown. Very anxious on delivery. Had I done the right thing? What if the car didn't look like the video? Did it drive well? Ect. I must say I didn't need to worry it matches my expectations. Thank you Matt
Stephen Cooke
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N.K.Baker
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Really good service from Matt and his team.
They are polite and pleasant at all times
Good coffee too
J Beresford
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Very well looked after and showed me all I needed to know about the vehicle and the warranty and GAP insurance.
Best car buying expensive ever
Rasheed Shobande
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Today’s service has been excellent and I am very happy with the outcome.
I would 100% recommend Beck Evans to my friends.
I would like to thank Matt for his services and help.
Julius oladeji
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Matt was an excellent salesman and fully supported all the requests the need, all the other people were top level in terms of service and knowledge.
A top car dealer - highly recommended to anyone I know
Thank you
“Throughout the whole experience completely looked after the entire way. No issue to big or too small. Superb service throughout!”
Posted 3 months ago
Wonderful to hear Jack, glad to hear Andrew and the team were able to accommodate you with all your needs and questions. We hope the van serves you well! - Thanks, from the Beck Evans team.
“Excellent service and friendly staff. The car looked brilliant and it did not take long for me to take one home straight away. Thanks Beck Evans again.”
Posted 3 months ago
That's great to hear Navjot! So glad you found a car you liked and got to take It home straight away! We hope you have many happy travels with it - Thanks from the team at Beck Evans
“Excellent, professional, polite and efficient service from Andrew. He is a pleasure to deal with as always. Thank you again Andrew!”
Posted 3 months ago
Its always good to hear that our sales team are keeping our standards high! I will pass on your kind words to Andrew and hope to see you again for your next car! - Thanks, from the team at Beck Evans.
“Karl Roy has been excellent to deal with, on each occasion he responded to all my questions immediately and even messaged me on his day off. It has been a good experience, considering I bought an £88k car over the phone. I was reliant for Karl to be my eyes and honest.”
Posted 3 months ago
That's wonderful to hear Mark! I'm glad to say our sales team is very honest when It comes to our cars, usually, thanks to the fact all of our cars are of an incredibly high standard! So we really appreciate you saying that and we would like to wish you all the best with your new car! - Thanks from the team at Beck Evans
“Quick service from Andrew, would recommend. Not pushy like a normal car sales.”
Posted 3 months ago
That's wonderful to hear Frazier. Our sales team here to find you the perfect car not push you to buy something you don't want! - Thanks from the team at Beck Evans.
“As a returning customer, the service at Beck Evans has gone from strength to strength!! The quality of the vehicles has always exceeded expectations. Andrew Cooper is extremely professional in every level. I would happily recommend Beck Evans.”
Posted 3 months ago
Its wonderful to hear you have come back again after using us before Andrew and we would be more than happy to help you out when you fancy another change of car! - Thanks from the team at Beck Evans
“Great cars at reasonable prices. Helpful sales guy made things simpler, no high pressure stuff. All in all enjoyable experience.”
Posted 3 months ago
Thanks Mr Jones, we always try to stay competitive with our prices without loosing any of the great service! So we are happy to hear you think the same - Thanks from the team at Beck Evans
“Really happy with the level of service from Beck Evans and Karl who I personally dealt with. He made me feel at ease from the start to finish. Very happy buyer. Highly recommend.”
Posted 3 months ago
We pride our selves on delivery the best service in terms of customer satisfaction and in supplying you with the best vehicle to suit your needs. So it is good to hear we delivered on that promise and Karl helped your experience to be such a positive one! - Thanks from the team at Beck Evans
“Karl gave a great service and well looked. Also helped entertain my kids.”
Posted 3 months ago
Wonderful to hear you had a positive experience buying from us and dealing with Karl. Also happy to hear our sales team were able to keep the little ones a bit distracted so you could get a proper look at your new car. We will be sure to pass on the kind words! - Thanks from the team at Beck Evans
“People at Beck Evans were very nice and helpful. A good service. Thank you to Peter and Ricky.”
Posted 3 months ago
Thank you Mr Leopard, we are so thankful for your kind words and feedback and will pass that message on to Peter and Ricky! - Thanks from the team at Beck Evans
“Van was exactly as expected when viewed and a friendly, quick and efficient service meant we purchased that day. Would recommend.”
Posted 3 months ago
Thanks for letting us know Luke. We are happy our van was as described and shown in our online photos and hope you enjoy your new van and that we see you again soon - Thanks from the team at Beck Evans
“Chris was extremely easy to deal with and all members of staff we encountered were very polite and helpful. I would have no hesitation to recommend Beck Evans.”
Posted 3 months ago
We are delighted to hear Chris was able to efficiently help you with your car buying experience and provide a polite and friendly service. We will be sure to pass on your praises - Thanks, from the team at Beck Evans
“This is the third company vehicle we have purchased from Beck Evans. Once again great service from the team and Chris.”
Posted 3 months ago
We are so happy to hear you have decided to use us for the third time James and hopefully we will see you again for the fourth vehicle. I will also pass on your kind words to Chris - Thanks, from the team at Beck Evans
