BedPlanet.com Reviews

Name: BedPlanet.com
Address: 3025 E Post Rd, Las Vegas
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend BedPlanet.com

4.7

Based on 350 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

BedPlanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

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“Parts arrived and they were what I needed. I would suggest however more pictures for directions.”

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Posted 9 months ago

Hi Gary, Thanks for the input. We will try getting more pictures and directions with this product. Best Regards, Bed Planet

Posted 8 months ago

“It took a bit longer for my items to come, but service was great and they did their best to accommodate to my schedule.”

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Posted 9 months ago

“I recently purchased the storm 2.0 after doing the survey to find which pillow is best for me and the pillow is a real nice pillow it keeps it's shape and is really comfortable. I had a problem with my first pillow and customer service fixed it that same day and sent a new one my way, so very quick response time 10 out of 10. Only thing is I sleep really hot at night and pillow does do a good job of cooling but for me since it fits good for me (a side sleeper), I stay in one place all night and doesn't stay cool the whole night. But I just move to the side alittle or turn it over and it's good for the rest of the night. Never shopping anywhere else for a pillow.”

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Posted 10 months ago

“They have excellent customer service and will help you with any issues you may have with your purchase.”

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Posted 10 months ago

“There is a mechanical problem with the Ultra Comfort chair. I spoke with a representative of your company over two weeks ago. He said he would refer it to the "service People" and they would be in touch. I have heard nothing from anyone. I have called the Ultra Comfort people and they tell me to call you.”

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Posted 10 months ago

“Everything went flawlessly. Got the bed we wanted at an amazing price. Literally saved $480 over buying it locally!”

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Posted 1 year ago

“Did not know that bed rail is specifically made for your bed. I have a sleep number 360 split king that reclines. Ad did not say for a certain bed only. Still waiting g or Tanner to email packing label to return rail”

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Posted 1 year ago

“The head and the arms are to hard.”

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Posted 1 year ago

“Excellent product at the best price (due to tax variance). Responsive customer service and easy delivery.”

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Posted 1 year ago

“fast delivered friendly advice very high quality”

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Posted 1 year ago

“My first experience with Bed Planet was not very good, since that time they have tried to help make it right. Offering me an exchange for the product that I should have been directed to in the first place. I figured out how to fix the adjustable bed that I purchased so that it works for me the way I originally thought it would. I just use it backwards.”

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Posted 1 year ago

“Legitimate company; first time online customer. Good brand name product at a good price. Product appeared new in original packaging. Product shipped and arrived quickly. Happy customer.”

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Posted 1 year ago

“Thank you for having exactly what I needed to hook up my new headboard to my ease bed! The place where I bought the bed didn't sell the accessories and I was livid. but I'm so glad I found your business.”

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Posted 1 year ago

“I have not received my purchase”

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Posted 1 year ago

“Excellent customer service. All questions answered when I called to verify I was ordering the correct product. Received the bed mounting parts in 4 days, which was over the Christmas holidays.”

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Posted 1 year ago

“The bed itself, and the pricing of the bed, were fantastic. However, I found the website to be not clear about "white glove delivery" so I could determine if my old mattress would actually be picked up and taken away when the new one was delivered. It seemed that was not an option, so I ended up with a mess of trying to find someone to help me move the mattress out of the bedroom and into the garage and then paying to have the mattress taken to the dump.”

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Posted 1 year ago

“Ordered a month ago... Still haven't gotten the bed.”

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Posted 1 year ago

“We are delighted with the Reverie R450HT base. The separate pillow feature is the main reason we purchased this one. Price from Bedplanet was better than others and delivery time was very reasonable -- I was surprised this was direct air freight from Taiwan (not China). The base is sturdy and well constructed indicated by its weight. Be sure to have helpers to move it.”

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Posted 1 year ago

“We had purchased a mattress from Bed planet which we had a problem with. Bed planet stood behind the mattress 100% and we have a new mattress now thank you to Bed planet that we are very very happy with. We think Bed planet is a great place to buy from and deal with the people in charge there. Dave Beustring Jonesboro Arkansas”

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Posted 1 year ago

“The process was pretty easy. We were seeking medium firm support and this fit the bill while still being soft on top. The 14" deep hybrid spring/foam is probably on the limit of working on an adjustable frame. The memory foam it replaced adapted a bit more easily. The only issue was that the vacuum compression caused one of the two mattresses we received to be a bit out of square (top is a bit off center from the bottom). Even after a month of weekly rotations, it is still there. It is live-able, and a bit more noticeable on the adjustable base.”

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Posted 1 year ago

BedPlanet.com is rated 4.7 based on 350 reviews