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BedPlanet.com Reviews

4.7 Rating 350 Reviews

93 %

of reviewers recommend BedPlanet.com

Company Reviews

Product Reviews

4.7

Based on 350 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

BedPlanet.com 4 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys price matched /beat another site. Tanner was so friendly and helpful. He really went out of his way to help me and get my new recliner on its way. I am so happy I did business with them. Tanner handled all of the minor issues that were coming up with my financing so I didn’t have to. I’m so impressed”

Posted 2 years ago

“Fast shipment. Good customer service.”

Posted 2 years ago

“Ordered a pillow from you recently and had a small snafu. Contacted Kelly at customer service and she quickly and professionally took care of the problem. First class service!!”

Posted 2 years ago

“Good price! Smooth shipping!”

Posted 2 years ago

“The store from which I purchased my adjustable base bed did not have the hardware necessary to attach the base to my headboard. However, the store manager referred me to BedPlanet so that I could order it. It took about a month for my order to arrive and another two weeks to find someone to attach the hardware to the base and then to the headboard. Fortunately, the hardware fit the base and the headboard. Problem solved!”

Posted 2 years ago

“Their customer service is amazing!”

Posted 2 years ago

“Great customer service and was right on top of the # 1 customer service minded! I’ll do busy again with these folks”

Posted 2 years ago

“Great prices, great delivery, on time when needed. I could not have asked for more”

Posted 2 years ago

“We found the mattress we were looking for in good price and it was easy to navigate the website and to make a purchase but the delivery time was 1.5 months due to absence of the product in stock. So, as a buyer I would like to know about this in the moment of purchase, not waiting for two weeks and then making an enquiry myself. A representative called me later to know if I am still willing to wait and I appreciate it. The delivery itself was excellent, the driver came on time, was very helpful and polite. So, as a summary I am satisfied with the company and my purchase. And I do recommend them.”

Posted 2 years ago

“Love my new bedding!!! Great quality”

Posted 2 years ago

“Just what we needed. Delivery was smooth and when expected.”

Posted 2 years ago

“Great team, even when we had some issues with delivery they made sure to reach out to us and follow up on the progress. Would definitely recommend bedPlanet to a friend!”

Posted 2 years ago

“the delivery company messed up delivery and my adjustable bed was damaged by a forklift. I had to sign the delivery papers before the driver unloaded the bed. Upon inspection I found the damage which seemed to be hidden by placing it on the pallet facing down. I called customer service to report it and within less than a week I receivet the damaged replacement part thanks to the outstanding customer service”

Posted 2 years ago

“Great customer service and communication. I had one sales person I worked with (Kelly) who kept me up to date on my back ordered item. Not the usual customer service experience! Would definitely recommend them!”

Posted 2 years ago

“Best price and courteous service by Tanner. Also we appreciated the ongoing communication from purchase to delivery and set up.”

Posted 2 years ago

“Received the headboard brackets, just what was needed. Thank You.”

Posted 2 years ago

“Purchased a king bed. Customer service was fantastic and the bed is top quality, exactly what I pictured it would be. Assembly was super easy and I had it done in an hour by myself. I very specifically wanted this king bed and this was the ONLY website that was carrying it, everywhere else was out of stock. Not only that, they had the BEST price for it! I couldn’t be happier :)”

Posted 2 years ago

“Asked for a return slipp and was told it would be mailed. Still have not received any email confirmation”

Posted 2 years ago

“I’m happy with this transaction! Well done!”

Posted 2 years ago

“Ordered bed extensions for my king size adjustable frame. They came in much sooner than estimated and were a perfect fit!! Really great first experience with Bed Planet! I will definitely come back for any future bed needs.”

Posted 2 years ago

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BedPlanet.com is rated 4.7 based on 350 reviews