“Great Customer Service in store good update on products ariving in store and when derived the people were on time, friendly and cleaned up after they set up the Bunks.”
“Happy with the guys at Westgate branch, really helpful and sincere. We were just browsing but ended up buying 3 sets of frame and mattress. Will definitely recommend them!”
“The salesman listened to us and did not try to push us into something we didn't want. He encouraged us to try several types of mattress and explained the differences. We appreciated his full attention the whole time we were in the shop.
The delivery people rang 10 mins before they arrived (within the scheduled time), were polite, cheerful & tidy taking all the packaging away. They also reminded us to leave the mattress clear to air for a couple of hours which I did. Even after just a few days the mattress feels very comfortable, BUT we are concerned about the very strong damp, musty odour from the mattress, it smells as if it has been stored for some time in a very damp place. I've left the bed open each day until late afternoon then put the electric blanket on low for a few hours but the smell still lingers. I don't think the mattress smell should be like this especially after four days and we have never experienced anything similar with any other new bed or mattress we've bought over the years. Can you suggest anything?”
“Greg my salesperson was fantastic. Friendly and on the ball. Greg understood the differences in the mattresses and could explain so that i could make an informed choice. Greg helped me to find just the right bed at the right price.
I love my new bed and will certainly recommend Bedpost St Lukes to my friends when they are looking for a new bed.”
“Well laid out store with multiple choices of beds and informative knowledge given by the staff, without any pressure to buy.
Looked elsewhere to compare, (similar prices) and returned to complete a sale with Bedpost due to the service on initial visit.
Legs requested with bed to tall, (our mistake), dealt with seamlessly by staff the next day.
Wonderful service from all, thank you.”
