Bedpost Reviews

4.7 Rating 195 Reviews
95 %
of reviewers recommend Bedpost
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Anonymous
Anonymous  // 01/01/2019
To Mike What amazing service..I walked in asking for help and he sorted my request out in no time! I would definitely go back for any bed advice. Thanks heaps for your help. Cheers Fiona
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Posted 6 months ago
Hi George, just saw your reply to my review from a week ago. The store where I had a very poor experience is in Wairau Valley. Appreciate you following up. Thanks, Pat
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Posted 1 year ago
Terrible customer service! Wanted to buy 2 mattress and they had only one. The other would take 2 days to arrive and when I said I needed them today because kids mattresses has bedbugs I was told I should have gone shopping before. How could I have if bites appeared today??? When I said it wad not their place to tell me when to shop I was told they did not need my business and that I could leave. Do not recommend shopping there!
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Posted 1 year ago
Hi Pat, I’m really sorry that this has been your experience, and appreciate you letting us know. I’m on to this right now. Could you please let me know the location of the store? Thanks so much. George.
Posted 1 year ago
Bed post Morehouse ave was the very best experience I’ve ever experienced shiv matched me with a bed that suited my needs he was not pushy but very helpful to get a bed that suited my needs I highly recommend shiv bed post moorehouse ave Christchurch
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Posted 1 year ago
St Lukes staff are fantastic and full of knowledge, great price, great store
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Posted 1 year ago
excellent service
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Posted 1 year ago
They sold us a Beautyrest Verve Mattress which was the worst ever . Sank to an incredible hsmmock like dip in 3 months. Would only refer to the manufacturer who was unhelpful.
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Posted 2 years ago
Hi Terry, thanks for making contact. Would you mind emailing me your contact details to info@bedpost.co.nz so we can follow up on this for you please? Thanks so much.
Posted 2 years ago
Bedpost Westgate. Owner-operators are technically competent on product knowledge and functionality. Patient and passionate in explaining the features and answering the many layman questions. Truly friendly and very customer-focused service. The showroom is spacious and excellent ambience to shop and test out the products. Will recommend this Bedpost to anyone who have needs for bedding comfort. Keep up the quality service!
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Posted 3 years ago
Very helpful staff in store, great products, easy parking. Delivery guys right on time, efficient, helpful and even looked clean and tidy.
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Posted 4 years ago
Great service from start to finish from your Crayford store. The price was good. Salesman very helpful and polite as was the lady when I phoned to check delivery. My headboard delivered on time and delivery men very polite. All in all a very happy customer. 5 stars. Would recommend to friends. Thank you.
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Posted 4 years ago
10 out of 10 bedpost Westgate. Extremely helpful, knowledgeable, delivered on time, and when a small glitch arose with the chosen headboard mounting to the frame, owners JS and Vivienne came up with a wonderful and inventive solution to sort out the issue, personally delivering and carrying out the additional install. Highly recommend Bedpost Westgate.
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Posted 4 years ago
Very good bed and really good service.
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Posted 6 years ago
Excellent service from moment we walked through the door to pick up of bed. Best service I have experienced
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Posted 6 years ago
Product appears to be good so far and comfortable
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Posted 6 years ago
The owner was extremely knowledgeable and appropriate during whole process. Much more so than other salespeople in store.
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Posted 6 years ago
Knowledgeable on product Not pressurised kept their commitment to delivery
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Posted 6 years ago
Right from the start of wanting to upgrade our 2nd bedroom mattress. Being able to park right outside your store in St Lukes always helps. Very friendly sales staff and very knowledgeable and courteous delivery men. 2nd time I have purchased and will continue to do so in the future
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Posted 6 years ago
The husband and wife team at Bedpost Westgate are lovely, friendly, really know their stuff and their customer service is top notch! Would definitely recommend!
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Posted 6 years ago
Excellent customer service... everything carried out with efficiency and according to customer request re storage and delivery...thank you
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Posted 6 years ago
Amazing service. Ordered 2 beds with a 2 week turn around and they arrived and were assembled EXACTLY when Bedpost said. Top notch. Would certainly recommend you guys. Thank you! And we love the beds!
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Posted 6 years ago
Bedpost is rated 4.7 based on 195 reviews