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bedworks.com.au Reviews

4.6 Rating 564 Reviews

90 %

of reviewers recommend bedworks.com.au

Company Reviews

Product Reviews

4.6

Based on 564 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

bedworks.com.au 5 star review on 17th September 2022

bedworks.com.au 5 star review on 6th August 2022

bedworks.com.au 5 star review on 6th August 2022

bedworks.com.au 5 star review on 10th June 2022

bedworks.com.au 5 star review on 23rd May 2022

bedworks.com.au 5 star review on 23rd May 2022

14

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and high quality products.”

(Online) -

“The product is better than expected feels like a soft more then a medium”

(Online) -

“Bedworks we’re great to deal with and the delivery guy was super helpful”

(Online) -

“Courteous and professional staff, who went out of their way to help me so that I could have delivery of the bed base within 2 days. The person who delivered and assembled the base provided excellent service - he was a contractor to Bedworks and I gave the company feedback about how good he was.”

“The mattress is my 2nd purchase and is wonderful.”

(Online) -

Hi Darren, Thank you so much for your lovely review, we really do appreciate it. Kind Regards, BedWorks Team

“The sales Assistant was very helpful and took time to listen to our needs. It was a pleasure dealing with her.”

Thank you so much for sharing the fantastic service you received from our wonderful team members. We really do appreciate it. Regards, BedWorks Team

“The bed arrived faster than estimated, and the guys assembled it very professionally.”

Thank you so much for sharing the fantastic service you received from our wonderful team members. We really do appreciate it. Regards, BedWorks Team

“The king single fold out couch is a great comfortable bed. It is simple and easy to transform into a. Very comfortable bed. The design is great and colour fun. It’s easy to clean under. The team at bed works were professional and great to deal with.”

Hi Bridget, Thank you so much for sharing this lovely feedback. We really do appreciate it. We will keep up the good work! Kind Regards, BedWorks Team

“Friendly, knowledgeable and helpful staff. Found a mattress, protector meeting our requirements perfectly”

Thank you so much for your lovely review, Biju! We really do appreciate it. Regards, Bedworks Team

“Brilliant customer service and great quality products.”

bedworks.com.au 5 star review on 23rd May 2022

Thank you so much for sharing this lovely feedback. We will keep up the good work! Regards, BedWorks Team

“Very helpful staff”

“great quality, highly recommended”

“Loved the personalised service. Wanted bedside tables that were a bit different and liked the one open shelve. Push draws glide perfectly. Loved that they were made in Australia”

“Delivery guy was kind and helpful.”

(Online) -

Thank you so much for sharing the fantastic service you received from our wonderful team members. We really do appreciate it. Regards, BedWorks Team

“Great customer service! when I bought the wrong mattress online! Giselle was super informative around other choices available and sorted out the mix up with no dramas. The delivery was the next and the gentleman was very friendly and even carried my. We mattress upstairs. Thanks”

(Online) -

Hi Renata, thank you for your fantastic feedback and kind words about Giselle! We appreciate your insight! We look forward to seeing you again soon! Kind Regards, Bedworks Team

“The customer service and ease of ordering online and negotiating great prices was impressive. The delivery wasn't long at all, unfortunately only received 1 hour notice for the delivery truck rather than a discussion around suitable delivery date, but otherwise, great experience. Used all methods of communications for effective experience (Live Chat, Email, Telephone).”

Thank you so much for your lovely review, Kate. We always aim to improve our processes and rest assured that your comment will be carefully considered. Kind Regards, Bedworks Team

“Great service , good quality bed, delivery exceptional”

Thank you so much for taking the time to write down your experience, we really do appreciate it. Kind Regards, Bedworks Team

“Our experience with Bedworks in store, over the phone, and with the delivery people was excellent and very positive. The ordering process was fast and stress free, the product was ready around when they said it would be, and the delivery people were extremely helpful and friendly. The only thing we would say Bedworks could improve on is that the photos on the website don't do the products any justice! We bought a Clempton bed frame with drawer storage and the difference between the photo and how nice the actual bed looks in person is significant. Would recommend for anyone looking for a good bed to go in person to their showroom to look!”

Hi Katherina, We can assure you that we are always looking to improve our services for our customers. In saying that, we thank you for taking the time to provide us with your honest feedback. We appreciate your insight! Sincerely, Bedworks Team

“Very happy with the transaction. We just needed a new bed base and BedWorks were super helpful, efficient and offered a great price. We were sleeping on it within days. I'll use them again!”

Thank you so much for sharing this lovely feedback. We will keep up the good work! Kind Regards, Bedworks Team

“Love the item happy customer”

Hi David, thank you for the glowing review, we really do appreciate it. Kind Regards, Bedworks Team

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bedworks.com.au is rated 4.6 based on 564 reviews