Berrylook Reviews

1.2 Rating 496 Reviews
4 %
of reviewers recommend Berrylook

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Berrylook 1 star review on 23rd May 2022
K. Wright
Berrylook 1 star review on 23rd May 2022
K. Wright
Berrylook 1 star review on 23rd May 2022
K. Wright
Berrylook 1 star review on 23rd May 2022
K. Wright
Berrylook 1 star review on 11th January 2022
Steph
Berrylook 1 star review on 11th January 2022
Steph
Berrylook 1 star review on 11th January 2022
Steph
20
Anonymous
Anonymous  // 01/01/2019
I ordered 3 items from them in December 2021 and only 1 arrived. I've contacted them asking where the other two items are and they keep telling me that they're coming. Where from Mars?? I ordered a dress about 3 years ago which took 4 months to arrive. So I'm hoping I still get the two items I ordered. Some of the clothes that I've received are not cut to American sizes. I wear a size 10 or medium and some of their clothes come up much too small. Also, their customer service is terrible. There's very little resolution when you contact them. They saturate the internet with ads, yet don't care less about your customers. I hope to still receive my items that I've paid for and will NEVER order from them again. DON'T WASTE YOUR MONEY!
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Posted 1 year ago
The company works harder not refunding money even with 12 Emails showing mechandise was returned and UPS shows proof of delivery . So in my opinion that makes thiefs. What went wrong my credit card was hacked and stuff was sent to me. 18 different items was sent to me. Everyone of them were resolved except yours. How are you still in business. Want proof check Emails sent to service department.
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Posted 1 year ago
Beautiful website. We ordered a pair of women's shoes for my wife. Upon receipt we found the sizes to be much too small. Berrylook offered replacements for an additional charge. We would not pay more for their error so Berrylook provided a return address. We erred in returning the shoes as we were not covered for any shipping charges. If you choose to buy anything from Berrylook be sure you want the item(s) as their reuurn policy is poor.
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Posted 1 year ago
Rating 0 - It's my worst experience of internet purchasing... I orderred since Feb 20th and we are the end of March and I received nothing I think I won't see the color of my money... I want to advise all people that it's surely an scam.
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Posted 1 year ago
1. easy to navigate many products--they looked great online 2. my product was to be a cotton/linen blend. It was all polyester. No labels inside. Not even washing instructions. Old fashion looking. I think it was never worn. 3. looks great online but not when I got it. Not good. 4. did not fit and I used their size chart. 5. So wish I had believed the reviews before ordering. 6.They did respond when after 3 months no tracking # . I wrote them twice and did hear back . Covid main problem for back log. I get that. 7.Product arrived in a little more than 4 months after ordering. They say Chinese shipping , but package originally from LA. A company I hadn't heard of from China. Transferred to USPS?? 8.Postage cost more than product thinking that would help. Very disappointed.
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Posted 2 years ago
before you order, know this: Berrylook is in Hong Kong, and they will bill you and take your money. What you pay for is this: "For your order: E216XXXX Thank you for contacting us regarding this matter. We regret to inform you that your order might be delayed due to unexpected reasons. This concern has been already escalated to our logistic team and we are now contacting the courier to update the tracking information. Please kindly wait for further notice about your order. We will do our best to urge the delivery." What you read above is identical to what they sent me 3 different times over 3 months. Try and think of a person in Hong Kong sitting at a desk and all they do all day is paste this automatic, prescripted response to all email order inquiries... The tracking information BerryLook provides is relayed to JS shipping and all they do is let you know it's been shipped and at a U.S. distribution center ready to be delivered to your local carrier. After 2-3 months, the tracking information becomes expired and you get to kick yourself for not reading reviews and being excited about items you ordered for a loved one.
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Posted 2 years ago
oh please all these people bought things from the company everything is to dam small i bought a jacket in a size 2x i wear a L I COULDNT EVEN ZIP THE DAM JACKET AND TO THINK I WAS JUST ABOUT TO SEND MY 28 DOLARS THIS IS SAD THAT U CAN DO THIS BECAUSE WE ARE IN A DIIFERNT COUNTRY I WILL BE CONTACTING THE NEWS AND LET THEM KNOW ABOUT THIS COMPANY RIP OFF WHO EVER IS BEING SIZED FOR THESE CLOTHES MUST BE A SMALL SMALL IT NOT RIGHT WHAT U ARE DOIING I'LL JUST SEE IF I CAN SELL MY JACKET OR GIVE IT TO THE GOOD WILL THIS IS A SHAME
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Posted 2 years ago
Purchased first week December didn't receive until middle of January and not the complete order still waiting...fabrics cheap not at all like picture and wrong colors
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Posted 2 years ago
I wouldn't even give them 1 star , brought 2 pairs of boots they arrived 3 weeks later and I cried , I spent 60 GBP , to return them it'll cost me £25.06 , I'm gutted , the company take your money but won't give you it back . There items are such poor quality , how can they get away with selling this rubbish? The photos on line are lovely , the products are disgusting smelly and very very poor quality . I'm so upset as I was buying myself a gift, I have become a recluse ever since I was diagnosed with lung disease in 2020. I just wanted 2 pairs of nice winter boots so when I go to appointments I don't look like a mess . Unfortunately my goal didn't go well did it . They smell, the souls are so flimsy and so is the plastic stuff they've used for the calfs etc. The fit is way too small these aren't adult boots at all, the photos are what I received, the screen shot images are what I thought I was buying . No refund they keep fobbing Me off
Berrylook 1 star review on 11th January 2022 Berrylook 1 star review on 11th January 2022 Berrylook 1 star review on 11th January 2022 Berrylook 1 star review on 11th January 2022
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Posted 2 years ago
Ripped me off for $200. Will not respond to any of my emails.
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Posted 2 years ago
Wish I could give zero stars and warn everyone. The Quality was a joke. They are quite smart in their deception, however. In a tremendous stretch of the imagination, it resembles the photos so proving the inferiority of the product with pictures alone is difficult. I did return the products to the only address I had, the return on the package, they said I should have returned it to an address in China after the fact that I no longer had said cheapo products in my possession. They contested my credit card company, saying they sent the items. Horrible products and accountability from the company. Beware, beware, beware!
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Posted 2 years ago
Total scam!!! Beware!! Toxic plastic shoes!!!
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Posted 2 years ago
I had never bought in an online store as bad as Berrylook. The worst of the costume services, there is no way to contact them to ask about the orders already paid, they only have the via email and writing to them is for pleasure. NEVER ANSWER! I ordered several clothes for 5 weeks and nothing has reached me, nor have I been able to contact them. They send you on their website to the order tracking list and what you can see there is the same from the first day you bought, totally deactivated! DO NOT BUY IN THAT STORE IT IS A SCAM!
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Posted 2 years ago
Items advertised are not even close to the ones you receive.Regret to buy from them.Also,waited one month and a half for the parcel.The only honest thing is that l finally received at least something and this was not a total lie.
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Posted 2 years ago
Did not receive order..took money..but no order..calling the better business bureau on them to shut down website
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Posted 2 years ago
Total Scam. Only one item out of 6 that I ordered got delivered. The item that did come was barely resembled what I ordered. I have enquired about this rest and I am getting nothing back. All they said that it was delivered to my country with the same tracking number as the one that arrived. It is impossible to have two packages with the same tracking number. This website is a scam and avoid it at every cost.
Berrylook 1 star review on 14th December 2021
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Posted 2 years ago
Bought a coat for my daughter ,it has no linings so will not keep its shape, will be impossible to clean Certainly will not offer any warmth at all.
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Posted 2 years ago
SCAM SCAM SCAM. Cotton shirts are not cotton. Package does not have company shipping name. Company is obviously hiding. No return instructions. Cannot sign onto thier website without downloading something likely disguised as security but possibly providing access to your computer in doing so. Attempts to force you to change default browser. STAY AWAY. I am disappointed a company like PAYPAL would risk thier reputation to continue allowing exchanges with shady companies. I guess money is more important that intergrity.
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Posted 2 years ago
You are proving you are an unethical company by how difficult it is to contact you. I want a return for a piece of shotty merchandise that I just got today and have been trying for the past 2 hours to contact someone from your company.
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Posted 2 years ago
I gave this one star which is one star too much. However, I believe you have to check a star in order to write a review. I think it would be nice if all on-line consumers had to read reviews of a company before they ordered anything. I was fooled by the lovely blouses and dresses which popped up when I was shopping on other sites. I made the mistake of ordering 3 blouses and one dress. All items took forever to separately arrive. There were no tags in any of the clothes and no shipping invoice in any of the packages. The labels on the outside of the package had several stamps on them, appeared as if the packages had been mailed somewhere before they were relabeled and shipped to my home. There was no return address on any of the packages. Blouses were cheaply made and see-through. Nothing as shown in pictures. One of the blouses had a tie at the v-neck in the front, which was suppose to be fastened in a bow. The bow had been sewn in backwards so that it tied inside out. But the best item of all was the dress. It looked lovely online and I was going to wear it to a wedding. My husband looked at it online and thought it was really beautiful. It had a black, red, and white block design with a fitted top that flared out to a tea length skirt. Well it didn't arrive until a month after the wedding, however, that was a blessing. I'm a small woman about 5' 3" and 100 lbs. The top of the dress would have been tight on an averaged size 8 years old; and the material it was made of reminded me of those nylon flags people fly from their porches. Maybe I take the dress to a NASCAR race and wave it! Hope this review helps some poor unsuspecting consumer to avid Berry Look!
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Posted 2 years ago
Berrylook is rated 1.2 based on 496 reviews