“I have been waiting since April 7 for my orders I can’t contact you it won’t take the code I am at a loss for over $150 worth of merchandise can somebody please tell me where my order is all it says is shipped I can’t cancel it I am so disgusted with this company”
“First I was lied to about my order coming from within the US. It took 4 months to receive 2 blouses from China. Neither is good quality or design. One is so small a young child could barely fit into it. I ordered size medium. This company is another China farce. They laugh at their US customers all the way to the bank.”
“My order has not arrived although they took my money for two tops.
I cant get in contact with them to complain. I feel ashamed of myself for letting myself be ripped off.”
“If I could give lower than a zero, I would. I spent $200 on clothing and will not be able to wear one stitch of clothing. Poor fabric. Poorly made. Too small. Very long wait to receive clothing. The list could go on and on. Lesson learned, Berrylook! Lesson learned.”
“I have waited over a month for delivery . Recieved items today 19th June . Quality is awful and clothes don’t fit . I can not find a way to return these items . No returns label in parcel. Been on website but cannot get any returns information. Only returns policy . I have wasted £29 .
Mrs m moten”
“Do not buy from this company unreliable and scammers don't send your goods out use stalling tactics and don't refund your money don't rely on pay Pal to fight your corner they are useless if you don't want to lose your money stay well away from BerryLook”
“I thought that this was a good company to purchase clothes from since I am stuck in the house, but I have been waiting for over three weeks and have e not had any communication at all ,other than they have my money. I have not received a shipping date nor will they return my phone calls. All I keep getting is that we will call you back in five minutes with updated information, and I have not received anything as of this date.
I do not plan to order anything else from this company and hope that everyone else do the same.
THIS IS A BAD COMPANY TO DO BUSINESS WITH........”
“No Way! this is totally a scam. I've been waiting for my item for two months and can't even track the item. It's really a shame that the advertising of the clothes are so inviting but the dishonesties of the people running the site is mighty disgusting.”
“I placed my order with you and the money was deducted out of my account. I have not received my order, no emails with tracking number. This past week I have been trying to get some sense out of the company via emails and as yet they are not answering my questions effectively. Very disappointed, want a refund!! Wish had looked at the reviews into this company prior to ordering”
“Glad i checked out the reviews on here, i was about to order some of the beautiful blouses on their site but when i saw the sale offers i thought it was too good to be true, so thought id check reviews, such a pity as they look really feminine and pretty.”
“I order a size 8.5 shoe and received a size 7. They only offered me $11 credit towards my next order or said i could choose to buy the shoes again at 40% off. I still would have to pay for shipping and get no refund of the money I already spent!
I would not have given them 1 star, but had to to make this review.
Also beware, the shipping time is over a months time!”
“So so glad to have read the reviews before placing an order. The pictures shown are of lovely looking clothes. If you Berrylook just pulled up your socks and provided good quality clothes at an affordable price you would be raking in the money. I turn my back on you like so many others. You have nobody to blame but yourselves for all of us who could have been prospective customers.”
“I placed an order for almost £200 in December 2018. I ended up returning it as clothes didn’t fit. It’s 18.4.2020 today and I still didn’t see any refund but they are happy to exchange emails with me keep blaming it to something and coming up with new excuses. This company practise is a joke, customer service is appalling. DO NOT ORDER FROM BERRYLOOK, this company is fraudulent. I learned hard way. They should be stopped trading ages ago.”
“Called and called trying get an address to return an order...never can get a response.have been on hold for 40+ minutes.
I will never buy from this site
HORRIBLE CUSTOMER SERVICE”
“Order some dresses, in January still haven’t received them, apparently I won’t be, sorry I never read reviews and have lost £59.09, also have not been able to get in touch as the emails get sent back as undelivered PLEASE DO NOT USE BERRYLOOK RUBBISH COMPANY if they are a company.”
“Zero stars should be a choice. I am mad they are even allowed to advertise on face book and Instagram. I have ordered from other sites advertised there and got my merchandise. This place goes radio silent once they have your money. One month and nothing. I wish I would have read these reviews... don't waste your money. It says ships in 3-14 days literally 30 days and I have not received even so much as an email, certainly no merchandise!”