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Best Gift Company Reviews

2.9 Rating 214 Reviews

46 %

of reviewers recommend Best Gift Company

Company Reviews

Product Reviews

2.9

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Phone:

08450941033

Location:

Wilne House 10 Salisbury Street
Long Eaton, Nottingham
NG10 1BA

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Best Gift Company 5 star review on 28th December 2023

Best Gift Company 5 star review on 3rd August 2023

Best Gift Company 5 star review on 3rd August 2023

Best Gift Company 5 star review on 3rd August 2023

Best Gift Company 5 star review on 23rd July 2023

Best Gift Company 5 star review on 22nd July 2023

Best Gift Company 5 star review on 19th July 2023

20

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3 weeks ago and according to site it should've shipped in 4 days. I sent the first email and the response I got was "item ships in 4-6 business days." There was still no tracking info even after it was promised. No response after 2nd and 3rd email. SCAM! SCAM! SCAM! DONT LOSE YOUR MONEY! I should've checked feedback first!!!!”

Posted 1 year ago

“I placed an order back in April over a hundred twenty dollars and as of today June 8th I still have not received my order! Do not recommend this company to anyone! I have one star because they do not offer half a star ! Debra Clark”

Posted 3 years ago

“I placed an order about a month ago and still not received it. Email has no reply. Phone doesn’t go through. Feel like it’s a scam!”

Posted 1 year ago

“Ordered merchandise a month and a half ago still haven't received it”

Posted 1 year ago

“It's a scam. Bought the merchandise a month ago that was supposedly shipped a month ago yet the tracking number shows the product is still in Mainland China. Asked for a refund but completely ignored the request and kept repeating that the shipment has been shipped. Even the shipping website that gives transportation updates is dubious.”

Posted 1 year ago

“Bought deer antler bow holder, item is cheap and so small you cant hang anything other that a fairy bow from it. Customer service is terrible.”

Posted 1 year ago

“Worst purchase problem I’ve had with anybody ever it took four months to get my item completely unprofessional and unacceptable”

Posted 1 year ago

“Do not recommend. I bought 2 deer antler Bow holders as Christmas presents. 1) Did not arrive in time even though I ordered a month in advance and paid for expedited shipping. 2) Not big enough or sturdy enough to hold even 1 bow. (It is supposed to hold 2 according to the pictures) It is being used to hold baseball caps as that is all it is big enough to do. No where on the product order/ Order Confirmation/ or receipt is product size stated. In fact the only thing that indicated size is the picture or the product holding 2 bows and the description that states it is a bow holder. I am currently trying to get a refund and have been told the best they can do is a 20% discount on a future order by there billing department. I am being told by the company website "customer service" email that I ordered the wrong size so there is nothing they can do. Still do not have a refund for a falsely advertised product”

Posted 1 year ago

“Horrible customer service, my item arrived and was missing several pieces. Even though that’s an error on their end, they said I had to pay to ship it back to get a refund. When I asked why they don’t provide a return label when it’s their fault they just stopped replying. Also l, the item I bought was TINY and in the picture looks bigger than the toddler sitting next to it. I thought I was buying this big plane and it was soooo tiny compared to what you think you’re getting.”

Posted 1 year ago

“Like all the other reviews company must be a scam. Ordered over a month ago and still nothing. They gave me a tracking number, probably fake, and said has not shipped. Blaming the carrier it seems. How can I have a tracking number if something doesn't ship. It is a china company with a Portland Oregon address. Totally mis represented. Never never again. Should of researched this company first..”

Posted 1 year ago

“The order did not state that it would be weeks to fulfill. The date for fulfillment should be reasonable not months.”

Posted 1 year ago

“What went wrong? Nothing went right!!! I ordered a moon lamp 6 months ago. My credit card was charged and I never got it. I sent several emails and never heard back. DO NOT order from here. It's a complete scam!”

Posted 1 year ago

“While I eventually received the ordered merchandise (LED Butterfly Wings Glowing Cape) from this China-based company (Best Gift Shoppers @ https://bestgiftshoppers.com/), the shipment came a week later than the website assured, so it was too late for us to use in the NYC Halloween parade. Although all six of the LED-lighted capes worked, we just gave them away to friends. If any or all of them hadn't worked, the company's website (https://bestgiftshoppers.com/pages/contact-us) indicates that returns should be sent to: "6347 SE 87th Ave Portland, OR 97266". When I looked at the street view of that address on Google, "sketchy" was the first word that came to mind - I wished I had looked at that before I placed the order. In hindsight, my biggest lesson learned was that I should have chosen a merchant operating within the Amazon ecosystem that has more accountability and references on its performance. After I realized that Best Gift was not going to deliver on time, if at all, I ordered from Misi Chao offering a similar LED-lighted cape product within Amazon - I had a much better experience and quicker, on-time delivery.”

Posted 1 year ago

“This company must be fake, but they take real money. My son’s order was posted, card was charged same day. Got USPS tracking a couple days later that gave legitimate tracking number but when we tracked it, the USPS website stated the Post doesn’t have the package. Emailed them on day 9 with no action, no response. Emailed them again a week later to get a refund, no response. They stole money from my autistic boy and strung him along for a month before I got started.”

Best Gift Company 1 star review on 20th October 2022

Best Gift Company 1 star review on 20th October 2022

Best Gift Company 1 star review on 20th October 2022

Best Gift Company 1 star review on 20th October 2022

Best Gift Company 1 star review on 20th October 2022

Best Gift Company 1 star review on 20th October 2022

Best Gift Company 1 star review on 20th October 2022

Best Gift Company 1 star review on 20th October 2022

Posted 1 year ago

“I ordered an item for my 5 year old grandson's birthday. It arrived in a piece of bubble wrap - no box - just pieces sitting in the middle of bubble wrap. Of course I was unable to give him the gift and had to go out and buy something else. I will put this together and let him play with it at my home, but I am disappointed that it was not stated "no box". I am a senior citizen surviving on my social security check. It was not easy to spend $60 initially. Then having to purchase another gift was a hardship. They should be ashamed for not being honest.”

Posted 1 year ago

“scam do not pay with PayPal or use PayPal for payments. They would not refund the money.”

Posted 3 years ago

“Don’t bother with this company, I ordered over 4 months ago and still haven’t received the item. They don’t respond to emails. I contacted PayPal and unfortunately there guarantee wasn’t worth the effort. PayPal indicated that they were provided with a tracking number, but it doesn’t exist according to Australia post. Stay away from Bestbuy.vip and DONT rely on PayPal.”

Posted 3 years ago

“this item is garbage totally a scam the size is 1/4 of what's advertised i received the item it was supposed to be around 4 ft it was 18 inch x 5 inch its crazy worst of all they don't even return emails.”

Posted 10 months ago

“Horrible/desepive company! Especially, their customer service department. Don't fall for their risk free buying experience. I just lost $72 in shipping cost to return a poorly manufacted/broken piece of junk. Stay away from BestGiftShopper! There buying experience was a nightmare!!!!”

Posted 11 months ago

“I would NOT recommend this company to order anything from! I ordered a dinosaur toy kit for my grandson and I never received it. I contacted customer service and they would not refund me or resend a new one and stopped replying to me. DO NOT USE THIS WEBSITE TO ORDER FROM!!”

Posted 1 year ago

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Best Gift Company is rated 2.9 based on 214 reviews