Best Airfares have a Customer Happiness Grade of E. Customers are happy with their customer service but are unhappy with their prices and refunds.
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Best Airfares site showed a great price for roundtrip tickets, so we attempted to book online.
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- Anonymous
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com is a bait and switch scam company that advertises a very low price, gets your information, and then attempts to coerce you into giving them much more money due to a variety of “complications”
I was looking for cheap flights and found a link to a very cheap flight that was through Best Ticket Fare at the URL bestticketfare.
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- Anonymous
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The website showed a cheap price on booking, my credit card was charged without getting any confirmation email.
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- NR
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We have talked to United Airlines needless to say they will not refund us even knowing it’s a scam.
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- Anonymous
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I asked them to cancel both flights, and they stated that they would gladly do it, but they do not refund or give you credit.
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- Ruben Quezada
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If I cancel there was no refund.
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- Delores
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Outstanding.....Tom provided great Customer service and was very helpful with my flight and appeared to be caring to meet my needs.
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- Richard Brownlow