Best Airfares Reviews

1.1 Rating 104 Reviews
E
Happiness Grade

Best Airfares have a Customer Happiness Grade of E. Customers are happy with their customer service but are unhappy with their prices and refunds.

E

Price - High

45.95%
Industry Average
Best Airfares site showed a great price for roundtrip tickets, so we attempted to book online.
- Anonymous
com is a bait and switch scam company that advertises a very low price, gets your information, and then attempts to coerce you into giving them much more money due to a variety of “complications” I was looking for cheap flights and found a link to a very cheap flight that was through Best Ticket Fare at the URL bestticketfare.
- Anonymous
The website showed a cheap price on booking, my credit card was charged without getting any confirmation email.
- NR
F

Refunds - Difficult

18.75%
Industry Average
We have talked to United Airlines needless to say they will not refund us even knowing it’s a scam.
- Anonymous
I asked them to cancel both flights, and they stated that they would gladly do it, but they do not refund or give you credit.
- Ruben Quezada
If I cancel there was no refund.
- Delores
C
60.00%
Industry Average
Outstanding.....Tom provided great Customer service and was very helpful with my flight and appeared to be caring to meet my needs.
- Richard Brownlow