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Best Airfares Reviews

1.1 Rating 108 Reviews

2 %

of reviewers recommend Best Airfares

Company Reviews

1.1

Based on 108 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Best Airfares 1 star review on 22nd February 2024

Best Airfares 1 star review on 31st January 2024

Best Airfares 1 star review on 12th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best ticket fare is a total scam. They run a "bait and switch" campaign by selling the flight cheap then saying you need to upgrade for many more dollars. This is a fraud to the American public and must be shutdown. They operate out of Miami, Florida. Please don't fall for their scam.”

Posted 3 months ago

“Outstanding.....Tom provided great Customer service and was very helpful with my flight and appeared to be caring to meet my needs.”

Posted 5 years ago

“I booked 3 day and I didn’t receive anything.”

Posted 1 year ago

“Took 400$ and wouldn't give me the tickets unless I paid 400$ more. They said non refundable and can't be changed.”

Posted 3 days ago

“Was told that my ticket's "cabin" (aka class) wouldn't allow for a carry-on or personal item. If I wanted that I need to upgrade tickets. No mention on their website about such conditions. The travel agent (supposedly "Rhett Buttler") was very rude and argued with me. I contacted American Airlines (who the tickets would be for) - both their website and a representative confirmed that ALL cabins allowed for a carry-on and a personal item. I called Best Airfares back and was transferred to the same agent. I told him what I learned and wanted to proceed with purchasing the ticket. He said he'd take care of it. I then received an email saying my boarding pass would be sent 24-hours prior to departure, but haven't received a ticket. I then checked with AA and my reservation had been canceled. I've called Best Airfares back and asked to speak with a supervisor, but was told it would be 3-4 hours before I would be called back.”

Posted 4 days ago

“This company has deceptive practices. They also operate as Tarifasodeal.com which also uses the same deceptive practices. I purchased tickets online, only to receive a call from them a few hours later telling me that there were restrictions on my tickets, and told me I needed to spend extra money to get what I wanted that was on my original purchase. They told me that I was not allowed to bring ANY baggage, not even a carry on. I was also told that I needed to be to the airport 3 hours prior to my flight, and that my flight times were subject to change. NONE of theses restrictions were listed on the page prior to completing my transaction. The representative from their company was very rude & demanding & when I told him that these restrictions were NOT on my information page prior to my purchase, and that my reservation needed to be canceled, as this was not what my purchase included. His only response over & over again was that my purchase was non-refundable & that they had already charged my card for the purchase. Now, I'm fighting to get my money back, even though they have yet to issue me those "tickets" ! TOTAL farse - should be put out of business.”

Posted 4 days ago

“We just had two death in our family and are planning a funeral and they tell you about the restrictions ( no carry ones etc.) About it after your purchase. We do not need this type of pressure when you are grieving! They are not concerned at all about their customers!!! Just getting more money.The airline does still have economy seats available.”

Posted 4 days ago

“What a nightmare!!! My fault, I should have read the reviews! You end up paying the double for half of what they promised. Try to reason with a rep that hardly speaks English. After a long discussion you are told if you cancel you don’t get your money back. If you keep the reservation you are allowed ZERO baggage except for a small purse with ID and medication!!! What a nest of rats! BEWARE!”

Posted 5 days ago

“I would give a below 1 if possible. This company is a scam. DO NOT BUY TICKETS FROM THEM. I purchased a ticket for a flight on United, got charged on my CC only to go to the airport and there’s no ticket and no trace of United ever having issued the ticket. Was forced to buy a ticket on the spot at full price the day of travel. When tried to contact them, they pretend that a supervisor will call you back but they are all located outside of the country and no one calls back. This company is a fraud and should be reported to the FTC and should be banned from selling anything online.”

Posted 1 week ago

“Seriously? List a price slightly under the airlines currently listed price. "Book" ticket WITH a confirmation number. 10 minutes later you get a call...."ooops! fare went up significantly. (yeah, like $80 OVER what the airline publishes.' S - C - A - M!”

Posted 1 week ago

“We.had the exact same experience as everyone else, apparently. Best airfares site showed a great price for roundtrip tickets, so we attempted to book online. Received an email saying they needed to speak with us regarding our booking, so i called the number in the email..the number was for Best Airfares voicemail, which was of course, full. So I then tried calling the number listed on the emailed confirmation..on a side note, the email confirmation was just a reiteration of the orginal order and stated vety clearly that " no tickets had been purchaed". Back to the story...was able to reach an agen, who transferred me to another agent who could help me, supposedly. The agent was a male named Joy (insert giant eyeroll) who booked the flights, then told me there were restrictions associated with the flight. The restrictions being that the ticktes could not be cancelled (ok), there was no carryon luggage allowed (odd), and no luggage could be checked (deal breaker). At this point I.stated, hold the fort, why can't we check any bags? Was given a lame excuse that this was a promotional deal and the airlines wouldnt alliw it, to which I replied, no deal and asked that our order be cancelled. Joy restated that i couldnt cancel, so i asked to speak with his supervisor or a manager. Was on hold for 10 min and noone ever came on the line. So I called back...was told we couldnt cancel, i said that I beg to differ and gave them a choice, either cancel the order or I would contact the bank/ credit card company and have them refuse the charges. In addition, i will contact the BBB, the attorney general, my attorney, and anyone else who will lusten regarding their fraudulent and unethical business practices. So far, no charges have shown up, but its only been 12 hrs since i last spoke with them.”

Posted 2 weeks ago

“bestticketfare.com is a bait and switch scam company that advertises a very low price, gets your information, and then attempts to coerce you into giving them much more money due to a variety of “complications” I was looking for cheap flights and found a link to a very cheap flight that was through Best Ticket Fare at the URL bestticketfare.com. Against my better judgment, I entered my card and contact information and purchased a ticket. I received a seemingly professional-looking email saying “Your reservation with bestticketfare, Booking reference No: #####” , indicating they would follow up and confirm when the flight was booked [that booking never happened]. A day went by and this “reservation” had not produced any tickets, but I also had not been charged, so I called the number they sent in the email. During this phone call, they told me that this “great deal” came with some stipulations: I would be randomly assigned a seat on the plane(fair enough) and I also would not be able to bring ANY baggage onto the plane, even if I tried to pay the airline for a checked bag. This was apparently because this cheap ticket was in the “restricted cabin” of the plane, and that I would need to pay best ticket fare more money for the “flexible cabin” to be able to bring any bags onto the plane. What a bunch of bogus nonsense - can you imagine an airline unwilling to accept your money for a baggage fee? Anyway, at this point I still had not been charged, nor received tickets, but I kept getting calls and talking to the scammer calling herself "Amber" [refused to give a last name or ID number because "everyone here knows me"]. After more than a week and several wasted calls and no tickets, I finally left a message with "Amber" to cancel and followed with an email telling them "If I see any charges from your company, you can be sure my next step is to (a) file a consumer fraud complaint with the attorney general; (b) file a consumer fraud complaint with the federal trade commission; and, (c) file suit for unlawful trade practices (I’m a lawyer/litigator, so representatives (lawyers) from/for your company will get to meet me in person at that point). You will find lots of 4-5 star reviews of this company on review sites, but it’s fairly obvious that they were bot-generated, as they all follow the exact same format with different names inserted. Do yourself a favor and DO NOT BOOK WITH THESE SCAMMERS!”

Posted 2 weeks ago

“This company show a lower rate but they will call you and say that rate sold out and charge you double the cost!!!”

Posted 3 weeks ago

“PLEASE DO NOT BUY SCUM SCUM”

Posted 3 weeks ago

“I had a bad experience with bestticketfare. I wish I had seen the reviews before i purchase a ticket. I got scammed into buying cheap tickets but ended up paying for a ticket I never received. The website showed a cheap price on booking, my credit card was charged without getting any confirmation email. I called the number on the website and a salesperson, started telling me all the restrictions on my ticket including not able to select seat or bring a carry on, I was surprised as none of the restrictions were mentioned while purchasing the ticket. He told me I could not cancel the ticket even though i purchased it only an hour ago. He said I had to wait 24 hours to receive my ticket. I didn't receive any email from the best ticket fare. It was all scam and I had to call my bank for the despite. However, I called the airline directly and explained what happened to me. The airline had my name and credit card information but the itinerary they had for me was completely wrong. ( both for date and time). Airline was helpful and cancelled the reservation since it was within 24 hrs window period. The experience was a nightmare. These agencies are outside the US and doing business in USA. They are cheating people right under their nose. I hope none of the US companies do business with scam agencies like the bestticketfare.com!”

Posted 3 weeks ago

“Scam company, don't use them. They said we could not take any luggage unless we paid them more money. They said you cannot add luggage at the airport either. Complete lies. Now I have to cancel my credit card.”

Posted 3 weeks ago

“DO NOT, DO NOT, PURCHASE ANYTHING ON THID WEBSITE, THEY ARE SCAMMERS!!! I REPEAT THEY ARE SCAMMERS, THEY WILL TELL YOU THAT THEY ARE WORKING ON YOUR ORDER AND ITS A LIE,I CALLED BECAUSE ITS BEEN TWO DAYS WITHOUT NO TRAVEL INFO AND I GET TOLD THE REPRESENTATIVE WORKING ON MY TICKETS WAS OFF TODAY, HELLOOOOOOOOO I BOUGHT TICKETS FOR THIS SUNDAY WHAT DO YOU MEAN YOU HAVE NO CONFIRMATION FOR ME YET AND WHEN I ASKED TO CANCEL I GET TOLD THEY DO NOT CANCEL ANY BOOKINGS! REPORT THEM IMMEDIATELY!!!!!!!!!!”

Posted 3 weeks ago

“BEWARE BEWARE BEWARE. They advertise good fares but once booked you are screwed! First of all, even though your flying on a reputable carrier, you must go by Best Airfares policy. They call you within minutes of the booking to let you know this very impotant information which is not mentioned on their website.They only allow 1 personal item less than 7 lbs. You have the option to pay double to get the carry on! And you have FLY WAITLIST. Which means if the flight is full, you have to wait until there is a flight that's not full. When I told, I immediately told them to cancel due to mis information. They said the tickets were non refundable and could not cancel. I advised that the email they sent said the tickets were not run and it is not confirmed until run. I also advised that I would dispute any charges. DO NOT BOOK WITH THEM. THEY ARE NOT TRUSTWORTHY!!!!”

Posted 3 weeks ago

“This company is totally a scam! I wish I read the reviews before booking flight tickets online through their website. I got same problems like other reviewers had! My credit card was charged for the tickets but I have never received confirmation and e-tickets. I checked my email inbox and spam every single day for 4 days but found nothing . I also called them every day, no one answered, only voicemail. I left messages but no one returned my calls! Part of the charge was from Frontier airlines so I tried to contact Frontier…but they no longer have live agents to talk to! Therefore I had to call my bank for help. DO NOT TRUST THEM no matter how good of their deals!! I would give them 0 star if I could!! I will file a report with the FBI’s Internet Crime Complaint Center (IC3)”

Posted 4 weeks ago

“Completed Scam /fraud/false advertise . Unfortunely couldn't give a ZERO. This place should be shut down by consumer affair. First time using this agency/site, offered a great price on United ,we paid over $4000 for 4 people, they didn't issue a confirmation as other airlines, few minutes received a call that our booking only allowed a personal purse not over 5 pounds, no carry on. If we want add a carry on or listed in the website, they refused to cancel our tickets and hanged up . This is really sad, when someone is planning a time to relax ,visit our love ones and people like this company destroyed our dreams.”

Posted 4 weeks ago

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Best Airfares is rated 1.1 based on 108 reviews