BETSY BOO'S BOUTIQUE Reviews

4.5 Rating 2,900 Reviews
87 %
of reviewers recommend BETSY BOO'S BOUTIQUE
4.5
Based on 2,900 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read BETSY BOO\'S BOUTIQUE Reviews
Visit Website

Phone:

3198462221

Email:

betsy@betsyboos.com

Location:

823 Eagleview Drive
FAIRFAX
52228

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BETSY BOO'S BOUTIQUE 5 star review on 29th May 2020
Sarah Keck
BETSY BOO'S BOUTIQUE 5 star review on 6th May 2020
Melanie Watts
BETSY BOO'S BOUTIQUE 5 star review on 4th May 2020
Anonymous
BETSY BOO'S BOUTIQUE 5 star review on 3rd September 2019
SHANNON KRAUSE
BETSY BOO'S BOUTIQUE 5 star review on 8th August 2019
Ilona S
BETSY BOO'S BOUTIQUE 1 star review on 1st August 2019
Spring Anderson
BETSY BOO'S BOUTIQUE 5 star review on 31st July 2019
Johnna Kirk
19
Anonymous
Anonymous  // 01/01/2019
My first order of two 'what up witches' t-shirts were returned because I was not satisfied with the quality or fit. I received in store credit and placed a different order. I was very disappointed when I received my items to find two of three items did not look like their pictures online. When I contacted the boutique regarding my disappointment with the two previous orders, it was explained they don't do their own pictures but get them from the manufacturers. That is unacceptable to me, a boutique owner has a responsibility to make sure the items look the same as pictured regarding color and fit. Instead of offering me a full refund they only offered to return the items for another in-store credit. I would not recommend this boutique to anyone due to the poor quality of items and website, as well as a return policy that doesn't protect the customer if the items are different than pictured online.
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Posted 7 years ago
The clothes are cute, but honestly they dont have enough sets for larger girls XX & up would be great. 😭😢
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Posted 4 years ago
I love the styles but very few are offered in XL, so it’s disappointing to look at the emails that are sent. Please start offering more In XL.
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Posted 5 years ago
I like the clothes sizes vary and think it would be more fair if something did not work we could get money back instead of credit to have to use Just saying that because I am a retail manager of 22 years and feel that you should not have to have a credit on a item returned in the time it was suppose to be and in its original condition Thank you
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Posted 5 years ago
The models in the curvy section could at least fit the description of “curvy” so someone who is lager could have a better idea of how the outfits would look on her.
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Posted 6 years ago
We are sorry to see your review of our company based on photos that we have on our site. We are a small business that just started taking pictures of our products in-house. We use a combination of stock photos (ones we get from our vendors) and our employees/friends for others. While we may not have a "curvy" model now, we do hope to get one someday. Thank you for your feedback. We would appreciate it if you would kindly update your review of our company based on this information.
Posted 6 years ago
It took over a month to get my items for a pre-order. I was told that some items were not in since they were sets. They should have sent the items that were in stock at the least. a month is too long for any item order to receive.
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Posted 6 years ago
Be sure to read the return policy carefully. They will not issue refunds under any circumstances! Buyer Beware!
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Posted 7 years ago
We are very sorry that you somehow missed our return policy before you made your purchase. We are very upfront with our policy, as it is linked to every one of our web pages, including the check out page. We do issue store credit (which most people love...they can find something else and get another BBB package in the mail) that does not expire and has no exclusions. In comparison to other online boutiques, our policy is actually much better than most, in that we offer free shipping both ways & give you 30 days to return. Again, we do apologize that you missed our policy before you made your purchase and hope that you find something that you LOVE with your store credit.
Posted 7 years ago
Material very thin and bad quality! I ordered a shirt for a party and it was completely see through. Prices to high. Can find better quality at the mall for a much better price. Sizes run small and the return policy is awful!!! Buyer beware!!
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Posted 7 years ago
Ordered the What Up Witches tshirt. In the picture it was a vneck. When I received my order it was a regular crew neck tshirt. I wanted the shirt as pictured not something totally different. First and last time ordering.
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Posted 7 years ago
I ordered 3 sets and a scarf. 1 set was a pretty order. After a couple of weeks I hadn't received anything. I called and spoke to a representative asking where my items were and she told me they were waiting for all of my items to come in and they would ship together. A week later I received a shipment of 2 sets and the scarf. I have still yet to receive my final set so I'm a bit confused as to why there was any delay in b shipping out the first item.
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Posted 7 years ago
I'm honestly in love and totally addicted to this online boutique! Not only do you all have the most amazing cute trendy women's clothing but the customer service in which you all provide is none other than spectacular! Keep up the great work and thank you so much for providing such amazing women's clothing that is available in many sizes!
BETSY BOO'S BOUTIQUE 5 star review on 9th July 2016
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Posted 7 years ago
I absolutely LOVE this place! I really never buy myself anything but this place kept popping up on my Facebook feed. I absolutely loved every outfit that kept popping up so I finally checked the site out with a lot of wishing. I was thinking it all would be high priced but it was pretty decent pricing. Then I noticed also that you could use Afterpay so it was almost like I didn’t even pay anything. The past two weeks, I’ve done ordered 2 jeans, 2 shoes, 4 shirts, 1 cardigan & a belt... I have loved it all!! I placed another order today for one of the new BBB sets which had a dress, blue jean jacket & earrings. It was such quick delivery & they package it so lovely that it feels like my birthday every time I open my packages. Thanks BBB for boosting my confidence without breaking the bank!!
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Posted 4 years ago
I love ordering from Betsy Boos. They have really good quality, boutique style clothing that fits true to size. The best part is when you open up the box, an it feels like a gift to me on how they package it so pretty. Also, the clothes and jewelry are always prettier in person than even on site. However, it would be nice to use more than 1 reward at a time. It helps me decide on how much I can purchase at one time. I have been ordering from them for over 1 yr now and am always very happy with my choices.
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Posted 4 years ago
I have loved almost everything I have received. This is a great way for me to get new outfits since I do not like shopping. Thank you.
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Posted 4 years ago
Cute clothes and great options but, so many of the BBB sets are only available up to Large. It's a bummer to scroll past really cute tops and jackets only to find out none are in your size.
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Posted 4 years ago
Although the clothes are really cute. I find it difficult to buy a bbb when I have to purchase more than one piece of clothing and choose only one size. For example, I recently purchased a BBB set with a T-shirt and a jacket. The T-shirt was way too big and the jacket was too small, but they were both sized as a large. I would love to see the option to choose what sizes I need within the BBB. For this particular set I could have used an extra large jacket and possibly a small T-shirt.
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Posted 4 years ago
I loved shopping Betsy Boo’s until I was sent a size small when I ordered an extra large and no one could tell me why . No exchanges so I had to wait until I found something else I liked which took a while . Most of the prettiest garments are for little women . My shopping has drastically decreased .
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Posted 4 years ago
Alicia, We are so sorry that you believe you were sent the wrong size. We did a little research and did find that a small was indeed ordered. We are happy to hear that you were able to find something else! We are always looking for more curvy vendors, so thank you for your feedback and all of your previous orders. We appreciate your business!
Posted 4 years ago
I am a Boutique shopper, online as well as store front Boutiques. I don't mind spending money on clothing. I feel the prices are very high for the quality of items I received. I had a NYE offer for $30.00 off my order so I thought I would give you a try. My sets where 58 and 68 dollars after discount. The Buffalo plaid heart sweatshirt is cute, but certainly not for the money. The earrings I would be afraid to put in my ears I would compare to Dollar Tree earrings. The tanks well are just tanks. The leopard ots is nice but again not for the price. The concept of offering sets is a great idea but, not sure that I'll order again. Perhaps is its something unique I can't find in stores.
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Posted 5 years ago
Thanks for your feedback, Cindy. We are sorry to see that our products didn't live up to your expectations. We looked at your order and it looks like you only paid $96 total for 2 complete outfits (6 pieces), which we think is a pretty fair price. We are not a high-end boutique where you will pay hundreds of dollars per item, however, we do think the quality of our products is pretty good and have been told that by numerous customers. You may not agree, and that too is OK. We are glad you gave us a try and if nothing else we hope you find some outfit ideas if you decide not to purchase from us again.
Posted 5 years ago
I have ordered a bunch of things from you but here lately everything I like does not come in bigger sizes. I have been very disappointed in the website with the new stuff coming out.
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Posted 5 years ago
I usually love my orders and was very excited to receive this order. However, it just fits off. I ordered my size and the thing hangs on me like a bag and I could barely get my arms in it. Even my husband told me it looked terrible on me. I'm scared to order more shirts now.
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Posted 5 years ago
Thanks for sharing your experience with us, Amanda. We're sorry that the top didn't work out the way you were hoping. The shirt that you ordered is very loose-fitting, off-shoulder top with a shark bite hemline that is very popular. We haven't had any other complaints on the arms fitting tight, so wondering if you received a defective top. It looks like you are still within the 30 days to return the item for store credit. If you haven't already, please reach out to CustomerService@BetsyBoos.com and we'd be happy to help you with the return.
Posted 5 years ago
BETSY BOO'S BOUTIQUE is rated 4.5 based on 2,900 reviews