Big Frog Supply Reviews

4.8 Rating 5,807 Reviews
93 %
of reviewers recommend Big Frog Supply
4.8
Based on 5,807 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read Big Frog Supply Reviews

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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5
Bob M
I was a little nervous about making such a large purchase from an online retailer that I'd never bought anything from before. I'm so happy I did, outstanding service, and great value at a great price. Bob
Big Frog Supply 5 star review on 21st January 2019
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5
James H
Vinyl grill cover fit my Kamado joe Jr. perfectly.several of my bar b que buddies wanted to know where I got grill cover & I gave them your website. Very very good customer service! Will Oder again from Big Frog Supply! Thank’s & have a great day. I put the Georgia G on cover!😃
Big Frog Supply 5 star review on 18th September 2018 Big Frog Supply 5 star review on 18th September 2018
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5
Neil P
Great!!!!!!!!!! I’ll def buy again. Thank you so much guys.
Big Frog Supply 5 star review on 11th September 2018
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5
John M
I'm really impressed by the excellent price and the quality of the product. I got the high water indicator super fast and was able to get it installed quickly. Thank you
Big Frog Supply 5 star review on 28th July 2017
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5
Stettler, P
The prices made me calm, the telephone guy was nice, and the email quick response was something a customer needs to see to assure all is going fine, even shipping. Thanks again I came back!!
Big Frog Supply 5 star review on 17th July 2017
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5
Li C
This supplier I will recommend to others.
Big Frog Supply 5 star review on 20th January 2017
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5
Brian P
The package arrived next day and was perfect my customer loved it. Just pay attention to drain adapter it was pvc and I had to change it to cpvc put wasn't no problem.
Big Frog Supply 5 star review on 12th January 2017
Helpful Report
Brian, we like your installation of the tankless water heater drain pan, very good install! I looked at your order and you chose PVC on the drain adapter. We do have CPVC drain adapters as an option. However we think our website didn't guide you well enough and we have since made changes. Thank you for your feedback! - Big Frog Supply
5
Lyndhurst B
I purchased a Rinnai tankless propane water heater from BFS for the lowest price available on the Internet. It was shipped and delivered quickly, and I am very happy with the experience. I'll definitely be going to them first for future purchases.
Big Frog Supply 5 star review on 18th October 2016
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5
Willard H
The person I talked to was very knowledgeable about the product and very helpful. The product delivered was exactly what I wanted. The product arrived quickly and in perfect condition.
Big Frog Supply 5 star review on 27th September 2016
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5
Robert W
The Rinnai RUR98iN recommendation for my home was an excellent chose and with the great pricing I was able to purchase it for less than a direct vent standard water heater. The delivery was fast and the unit arrived in perfect condition. The best part is the clean installation and operation. It is quieter running than my old standard. Hopefully it will last 16 years too!!
Big Frog Supply 5 star review on 12th May 2016
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Big Frog Supply is rated 4.8 based on 5,807 reviews