“earl was very responsive and helpful with my questions and concerns... even though i left him hanging to run to a quick meeting he was there to answer when i got back. nice to know you have a real person in chat
thank you !”
“I was at first disappointed but after I emailed bikeberry support I got an email from Freddie and Freddie was very helpful an responsive which is why I’m giving a 5 star review”
“Thank you, Freddie for being so amazing at helping me with my new motor I bought. Freddie is very professional. He responded in a very timely manner. He tried to help me fix Motor at home. Bike berry is a big part of our family. We buy parts motors from them all the time we’ve never had any problems with their motors. I recommend buying their motors. It’s a lot of fun putting these motors on your cruisers and riding around town. It’s a great way to teach your kids how to build a motor. Thanks again, Freddy for being amazing. Your customer service was on point. Beronica”
“Frankie was very helpful and a swift response that answered my questions. My first time ordering from Bikeberry. I’ve heard good things about the quality of their products. I’m looking forward to getting my preorder 26” mag wheels when they’re in. Once mounted I’ll include pics and a video of the outcome. Thanks for your help and quick response time. 👍”
“Initially I was having issues with the parts not being fully there in my order but I just talked to Freddie on live chat and he immediately sent out an order for the missing parts. Two thumbs way up. Everyone has issues. These guys took care of theirs and in doing so have my vote. Can't wait to get it on the road.”
“If ever I need to stroke motor from a bicycle bike battery will be who I call y'all do build the best I had to see you track didn't last long Earl was tremendously helpful I would like an update on when my bottom end will get here so I can put my motor back together thank you all for your time consideration and professionalism Joseph Yost y'all have a great day and God bless”
“BikeBerry is by far my favorite place to go for everything I need for my bike or my motor. The customer service is very highly appreciated, I get the most help from Freddie, every time I choose to do Live chat. I can see he cares about the customers and will go above and beyond to solve ANY issue. From video links and and questions to break down every problem.
I just had a problem with my motor, with it not turning over. I spoke with Freddie through live chat, and he guided me to troubleshoot everything and explained in detail on how to check for a solution.
thanks bikeberry for being a part in the motorized bicycle community and you will always place a big roll in my heart!”
“The service was incredible!!! Highly recommend everyone that helped with my orders!!! Freddie was great n customer service as well! Freddie was very knowledgable with every upgrade i bought and pointed me in the rite direction on what worked or not!
Thanks Tim”
“They take a bit to respond but they will help in any way they can to get you up and running again .Had to remove alot of oil build up in clutch case and they helped me thru removal and cleaning process hopefully she runs fine after I let her dry overnight.”
